I experienced the WORST customer service today at a local store. I don't want to mention the name of the store because I'm not sure how I'm going to proceed.
Yesterday I bought something from this store. I paid cash for it. I took it home and found out it didn't work.
So today, less than 24 hours later I took it back to the store and asked if I could get a refund.
The girl working at the store told me NO even though I still had the receipt.
I asked if I could get a replacement instead then. Again this person told me "NO."
I asked to talk to a manager then as I was really not happy and I explained that I had just bought the item, had got it home and it didn't work.
The manager just smiled and told me to my face that I was "OUT OF LUCK."
No refund. No FREE replacement. Grrrrrrrrr. .
I'll tell you what...I am NEVER buying another Lottery Ticket from there again !
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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan
Sent from my imperial66 typewriter using carrier pigeon, message sticks and smoke signals.