Welcome to the gang Lorraine and Neal, enjoy here and out in the playground.
I noticed a thread of yours in the 'General' section of this great forum and can only add, I had a Avan Camper that I got from Avan in Pakenham VIC. I found on day of pick up their handover hopeless and their after sales service non existent. Things that went wrong I had to sort out my self with the help and advise of a few from this forum so help is not far away.
Like all van manufacturers some people that buy their product have no problems and some do. I have had problems with the aluminium teepee I have now and due to the manufacturer going out of business 12 months after I purchased have had to do things myself yet again. Oh well, that's life.
Keep Safe on the roads and out there.
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Live Life On Your Terms
DOUGChief One Feather (Losing feathers with age)
TUG.......2014 Holden LT Colorado Twin Cab Ute with Canopy
DEN....... 2014 "Chief" Arrow CV (with some changes)
G'day Neil an Lorraine and welcome to the forum. Don't forget to try the two ongoing games here - 'Who is This' in the 'I Digress' section and 'Pick this Place' in the 'General' Section - a great source to find new places to visit. Hope all goes well on your outings.