I was surprised to say the least when I accessed my email account and found that I had sent 149USD to a company in the USA that I had never heard of. The email came from PayPal advising me of the transaction at 1.07AM Sunday Morning.
I accessed my Paypal account and the transaction had been debited to my account so I immediately sent in a disputed transaction notification 2.15AM.
This was confirmed and a request to change my password and security questions was forwarded and by 2.21AM confirmation that the details had been changed was received.
At 5.03AM I was advised that the transaction had been decided in my favour.
The actual times were from overseas I wasn't dealing with it on Sunday night it was on Sunday evening when the bombshell struck but am posting this to praise PayPal for their prompt action. I had the day before used PayPal for a small transaction and at that time had authorized my browser Chrome to remember my password and this could have compromised my account. John
1.07AM You sent a payment of $149.99 USD to Trion Worlds, Inc
2.15AM Recently, you told us that you didn't recognise a payment sent from your PayPal account. We are currently investigating the following transaction:
2.21AM You just changed your password.
2.21AM The security questions and answers for your PayPal account were changed on 27 Jul 2014.
5.03AM We've processed your recent claim that someone used your account without your permission for this transaction, and decided the case in your favour.
27 Jul 2014 Payment ToTrion Worlds, Inc.Refunded The seller has refunded this payment in full.Details Payment To Trion Worlds, Inc. 8TN65827HM4596458 -$149.99 USD
I was surprised to say the least when I accessed my email account and found that I had sent 149USD to a company in the USA that I had never heard of. The email came from PayPal advising me of the transaction at 1.07AM Sunday Morning.
I accessed my Paypal account and the transaction had been debited to my account so I immediately sent in a disputed transaction notification 2.15AM.
This was confirmed and a request to change my password and security questions was forwarded and by 2.21AM confirmation that the details had been changed was received.
At 5.03AM I was advised that the transaction had been decided in my favour.
The actual times were from overseas I wasn't dealing with it on Sunday night it was on Sunday evening when the bombshell struck but am posting this to praise PayPal for their prompt action. I had the day before used PayPal for a small transaction and at that time had authorized my browser Chrome to remember my password and this could have compromised my account. John
1.07AM You sent a payment of $149.99 USD to Trion Worlds, Inc
2.15AM Recently, you told us that you didn't recognise a payment sent from your PayPal account. We are currently investigating the following transaction:
2.21AM You just changed your password.
2.21AM The security questions and answers for your PayPal account were changed on 27 Jul 2014.
5.03AM We've processed your recent claim that someone used your account without your permission for this transaction, and decided the case in your favour.
27 Jul 2014 Payment ToTrion Worlds, Inc.Refunded The seller has refunded this payment in full.Details Payment To Trion Worlds, Inc. 8TN65827HM4596458 -$149.99 USD
I have had this also...really pays to be on the ball and deal with it quickly. Well done John a lesson for us all.
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Judy
"There is no moment of delight in any journey like the beginning of it"
The Reason I Know about Trion is Up till about 5mth's ago I was logging at least 2-4hr's a day in the game..
I quit the game and decided to build My bus..
It's a good thing that they refunded the money..
Have a Look at Dashlane for Password security I think they have a Lite version that is Free to use..
Juergen
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IF I say something Dumb.. Just Smack me..
I'm full of Knowledge.. I don't profess to know EVERYTHING, but I'm constantly Learning new thing's..
. Not long now before I go to Tassie, so cold in Shepparton.
