Vodafone has called for the ACCC to investigate Telstra for "misleading customers" over the extent of its mobile network coverage, which it says has resulted in an unfair market advantage.
In a rare public spat between major telcos, Vodafone alleges Telstra has engaged in misleading or deceptive conduct for more than 15 years, by overstating the reach of its mobile network by as much as 40 per cent.
Telstra's advertised claim that it has a "mobile network coverage area of 3 million square kilometres covering 99.7 per cent of the Australian population" had, until May this year, failed to state that the figure was based on consumers using an external antenna and booster.
Antennas and other special equipment to boost coverage can cost thousands of dollars and are not generally owned by people outside of remote locations.
In comparison, Telstra's mobile coverage without using an external antenna is significantly less, around 1.9 million square kilometres, according to analysis of figures the telco has provided to the ACCC.
__________________
"No friend ever served me, and no enemy ever wronged me, whom I have not repaid in full."
VW-Gate come to my mind! Figures look great on the surface, but customers are suffering in one form or another.
I have switched to Vodafone but that was due to technical issues that my Sony phone only worked on the Optus & Vodafone network, but not on Telstra. I believe it was a Sony issue. I went with Vodafone as at the time they had $219 12 months prepaid.
P.S. I have noticed I get a better signal with Vodafone at home, & this is "centre" of Sydney stuff!
__________________
Procrastination, mankind's greatest labour saving device!
50L custom fuel rack 6x20W 100/20mppt 4x26Ah gel 28L super insulated fridge TPMS 3 ARB compressors heatsink fan cooled 4L tank aftercooler Air/water OCD cleaning 4 stage car acoustic insulation.
