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Post Info TOPIC: Samsung phones - *do not update*


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Samsung phones - *do not update*


Information is still very sketchy but it appears the January software update for Samsung phones is causing at least one model to stop working requiring some sort of complex reset procedure and the consequent loss of all data.

News article

Edit: Link embedded.

 



-- Edited by Mike Harding on Wednesday 4th of January 2023 08:41:54 AM

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Performed an additional back-up after reading this article - just in case



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Jeff & Rae travelling in a motorhome



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Good reason to buy a fruit phone.

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Cheers, Gary



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It appears its only happened in one state, and that's SA.

I have updated both our Samsung phones with no issues, we are currently in  NSW.



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Gundog wrote:

It appears its only happened in one state, and that's SA.


 There are now reports from other states too.



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"I beseech you in the bowels of Christ think it possible you may be mistaken"

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I have a friend here in Qld and she is having trouble with her relatively new Samsung phone. She only bought it about 12 months ago.

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No issues so far on my Sony phone which uses the basic Android setup.



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Wife's Samsung S9 updated this morning, not a problem. (Victoria).

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Geeco wrote:

Good reason to buy a fruit phone.


 
I have a shoe phone like this

37DB6D07-D1C8-441C-89D3-64FA7A25573D.jpeg

 



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For clear concise communication, the Cones of Silence!



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Procrastination, mankind's greatest labour saving device!

50L custom fuel rack 6x20W 100/20mppt 4x26Ah gel 28L super insulated fridge TPMS 3 ARB compressors heatsink fan cooled 4L tank aftercooler Air/water OCD cleaning 4 stage car acoustic insulation.



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Foot and Mouth ?

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Cheers Craig



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This is probably a bit technical for most but it's worth making you aware that it may well be possible to save your phone data and giving a little more insight into what's going on.

Whirlpool thread

The important bit:

----

- the Android 13 update causes some (a very small percentage??) of Galaxy phones to freeze after loading the bootloader

- this Android 13 update also rotates the encryption keys of the /data partition, so flashing back to Android 12 doesn't help, as whilst the phone boots, it can't decrypt the /data partition

- Samsung has pulled Android 13 firmware updates from Australia for phones that were originally released with Android 11, phones that were originally shipped with Android 12 still have the Android 13 firmware available

- if the phone has been affected, then reflashing a 2023 Android 13 firmware (ending in WAx ) using Odin (you have to get the firmware from another region, not Australia) then allows you to boot your affected phone into Safe Mode, which lets you backup what you need from it (it may work with a late 2022 firmware unknown)

- doing a factory reset and reformatting the /data partition gets the phone functional again, after which you can restore your backed up data

----



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"I beseech you in the bowels of Christ think it possible you may be mistaken"

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Good info Mike Harding, thank you

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Jeff & Rae travelling in a motorhome

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