RACQ ULTIMATE RV INSURANCE

Tones · Veteran Member

RACQ ULTIMATE RV INSURANCE

Dougwe · Chief one feather

RACV 'TOTAL CARE) is the same by the sound of your explanation. I don't know if they have "Ultimate RV".

RACV had a separate cover for a CV a couple of years ago but it is now included in the price.

Snippy · Senior Member

We have Ultimate with NRMA. We had issues with caravan in QLD and RACQ call centre said not covered for the caravan in QLD.

Rang NRMA Ultimate care line and they provided assistance.

RACQ is not worth a cent.

Treecrest · Veteran Member

RACWA has limits on the distance for towing etc in Country areas - do other states have the same?...

reglynn · Guru

Snippy wrote:
We have Ultimate with NRMA. We had issues with caravan in QLD and RACQ call centre said not covered for the caravan in QLD.

Rang NRMA Ultimate care line and they provided assistance.

RACQ is not worth a cent.

Well Snippy i do think that are a bit snippy about RACQ, as you have said that you are NRMA one would think that you would ring them first, NRMA has your details of your vehicle and or van not the RACQ.

When we had trouble with our car we also had the van as well in NSW, we rang RACQ as we are have the Ultimate care with them, we did not ring the NRMA, but the RACQ got onto the NRMA to come and assist us. cheers reg

Snippy · Senior Member

Reglyn, the RAC's have a common phone # 131 111 which will connect you with the RAC of the state you are in, in this case it QLD.

AS soon as I mentioned "Caravan" I was told that I was not covered. I asked the consultant to connect me to the NRMA Ultimate #.

At that point, NRMA took over the call and arrangments for towing, accomodation etc were made.

RACQ did NOT offer to transfer the call until I asked them to.

dabbler · Guru

Snippy, RACQ have a number specific to their service centre. They interact with the organization of the state you are located and in trouble. In fact, they say to call them not the local organization. All state motoring organizations have varying size restrictions which may or may not matter on the day (some denote agents are flexible because they are agents under contract as opposed to employees). btw Most differences relate to the available fleet vehicles limits and RACQ (others too) are upfront, you just have to know YOUR vehicles. If the state you are located can't or won't assist and you are RACQ's limits, they will organize an independent recovery. I understand most states work the same way. Ultimately, everyone should have the highest level of assistance they can afford or meet, and know it's restrictions.

patrol03 · Senior Member

Most of the auto club services are fairly similar,I live in NSW but chose the RACV membership. It seems better than what the others offer. Prices seem comparative.

PeterX · Senior Member

Worth noting that RACQ offers loyalty discount based on years of membership.
If been a member for a long time get 10% discount
www.racq.com.au/membership/what-you-get/save-on-racq-products-and-services

Hylife · Guru

FYI, as Snippy said, the 13 number that you ring will only connect you with the "local" state Auto Club, NOT your "home" state auto club.

All Auto clubs have a different 13 number but the national telephone system connects you to the local state club that you are in.

This system works well if you are just a car, but, if you are towing or have need for anything more than basic roadside assistance then you MUST ask to be connected through to your home state.

Your home state club will make arrangements for the non-standard work order to be done via the reciprocal arrangements they have with the local state organisation.