mezza56 wrote:

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Has anyone dealt with Vehicle Components in Qld , wondering what their service was like , they are pathetic with following up on E enquiries , I emailed them for a price to retrofit our suspension thru their website , to date haven't heard back in two weeks to my original enquiry a week back I rang and someone from sales was supposed to call back , I had to call again and said I'd wait on the phone , some guy answered and said he'd pass me to their workshop super for the quote . He spoke to me asked a few questions and another week later still no response . 

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I had excellent service when I bought suspension for our van 4 years ago. Not only was the service quick and obliging the product was excellent - I supplied measurements etc. and the components were  manufactured shipped without delay . I found  their work extremely accurate and very professional in its finish. It made my part , adapting it to our van, easy. The performance of their suspension, on our Fifth Wheeler,  has exceeded my expectations - approx. 60,000kms. of mainly gravel "outback" roads so far.

Their advice etc. (via phone and EMail) whilst I was  fitting the suspension   was always timely and cheerful.

 

KB        (Victoria )

 

 

 

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-- Edited by KJB on Tuesday 13th of March 2018 09:09:48 AM

Excellent service has been my experience. Hurried phone call from the side of the road outside Mt Iza provided all the tech advice I needed, on the spot. Have been to their workshop a couple of times, too.

Iza