I also have QBE insurance , Better still I made a claim on the phone they gave me a claim number told me to go to a repairer of my choice , When I went to the repairer he took some photos of the damage and sent them a quote , I no time the repair rang and told claim approved and drop the caravan in for repair , And that's the real test of the insurer .
Maybe something has happened in the caravan insuring business - my caravan insurance with YOUI dropped from About $430 to about $280 earlier this year for no reason at all. Like you I quickly paid.
I also have QBE van insurance with an agreed value of $35000 and a premium of $386.21, we have in the past used both NRMA and GIO but their quotes went nowhere near the one from QBE. I shop around the insurance companies each year.
Just as a point of interest I recently shopped around for home contents insurance and found that GIO was considerably cheaper than QBE and in the case of both the caravan and home contents the offering for so called loyalty and multiple policy discounts did not beat the price paid.
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