We used them a few years back, no issues, Brother used them recently, no issues.

the only problem encountered in both cases was time to get product/parts from the east coast, and that is not the fault of the caravan repair company, that is the nature of the beast when you are in somewhere like Esperance.

Not sure what direction you are going. We just used Albany caravan repairs for new legs on the van and a fuel pump on the diesel heater. quick work and not over priced