I'm contemplating a hearing aid, would be interested in recommendations and pitfalls regarding hearing tests, suppliers, brands etc, from people with first hand experience.
G'Day Santa
About 3 years ago I got a bit sick of asking people to repeat things so decided to take the plunge and started searching for options. Discovered I was entitled to "free" government ones so went along that path mindful that the hearing shop people would try to upsell me to a dearer aid. This would be offset by my medical benefits to the tune of $3000.
So along I went and after a hearing test they advised me that the govt aid was very basic and that in the long run etc I'd be better to go for a middle of the range aid which just happened to be a Seimens "Pure" for which I'd also have to throw in an extra $1000. The aids work reasonably well I think although I'd give them a score of 50%. I tried aids that friends had and really they all just did the same thing - raised the volume of higher pitched sounds (some annoying!). They offer you a battery and repair service (govt assisted) for about $145 pa which really just is batteries which I'm sure I could buy online for a fraction of the cost so it's a good earner for them.
Siemens seem to have the game sewn up with many shops only stocking that brand and at prices which really are a rip-off when you can buy them overseas for a fraction of the cost in Australia.
When I lose these units or want something better/newer I'll go for the ones developed by prof Blamey which you can adjust yourself unless a brave new manufacturer brings hearing aids into the 21st century.. Whirlpool has some good reports on hearing aids as well as Product Review....just got to be aware that some reports are put in by the sellers!
Bottom line is I would do it again but keep better control next time as the sellers (audiologists) have vested interests.
Had some bad experience with "National Hearing Centre".
Suggest you ask the following questions before you commit to a supplier.
. What is the cost of a basic pair of hearing aids, in my case I have only moderate hearing difficulties.
. What is the government rebate (if you qualify) and what does your private medical service provider pay (if you have private cover)
. What is the cost of maintenance contracts.
. Where is the technical support. Is it local or do appliances have to go interstate for service or repairs. In my case it was necessary for hearing aids to be sent out of the state for any servicing
or repairs. Very inconvenient and takes ages.
. What is the expected life expectancy of a basic pair of aids.
. What back up facilities do they have available for you if you are away travelling & service is required.
. Ensure they will mail hearing aids to you wherever you are in Australia if left for repairs.
. How many batteries can be requested at any one time. You will need more if travelling and not in range of one of there outlets.
. Check with your private fund service provider if they can recommend any preferred suppliers.
. Do they supply "loan aids" if yours are in for service or repairs.
. Make sure (and this is important) account /invoice is filled out by the supplier to meet all Private fund providers and government requirements to ensure you receive the full reimbursement
benefit.
Several of the above issues have caused me problems in my case. They are not cheap items, so I believe it is worth a bit of research.
Trust the above will be of some assistance.
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We acknowledge and pay our respects to the British and European Elders past and present, who introduced civil society and prosperity to Australia.
Latest, (Now on part pension.) Gov't ones. second step up ladder aids, through ear quality, or lack of. Battery's Ins $43 py.
They call me in roughly every coupla yrs for check and electronic reset.
I'm not deaf as such but probably 6 plus on a scale of 10. Depending on High\low Freq,. and surrounding noises. also Machinery\tone deaf. ANYTHING running. I don't hear anything else. Period.
A LOT depends on the Audiologist you get. Mine is a cracker, Private company does Gov't contract.
If you anyway at any level, deaf or going that way. Admitting to it or not.
Go and get a test. On Pension cost is zilch. AND it is a different world out there. You don't realise. As it deteriorates gradually. Normally.
Don't be pig headed. Di went for test.
Yes. Aids. $4 1.1\2 grand later. Pretty tiny little things, Hide inside ear.
They sat in drawer for last 5 yrs. "I'm not wearing THEM. I'M NOT DEAF."
Yea. right.
Says she that watches tele, and everybody in street knows what show she has on.
Seriously. You anywhere near deaf. GO.....
Will cost most on here nothing or part thereof.
-- Edited by macka17 on Wednesday 11th of January 2017 12:44:28 PM
Mine done through "Australian Hearing" A private? company that does pensioners too.
$45 ins per yr gives as many battery's as req. I normally get 3 to 5 cards of 6 every time I ask They will post That cost (with part or full pension). Covers supply and fitment. of aids. Any adjustments, visits. Any service . WITH replacements when avail to suit YOUR hearing level. FULL replacement if you lose one of two.
I've had service down in Melb. and up in Darwin Most BASIC maint is done in house. Rocky shop.
COST. TO me with part pension. ZILCH. complete coverage of ALL aspects.
Including walking in door without app't and waiting while they put on machine to adjust output setting. AT NO CHARGE. (Audiologist t'wen appt'tments. 5 min's) plus handful of batt's on departure.
You must have a god knows what company doing you.
These are all over Aust. and cover all over Aust. OR any other hearing place too I'm told.
That little yellow card covers you, for $45 py.
Maybe I'm just lucky hey.. But absolutely NO complaints here. and I CAN HEAR my Grandkids talking to me. Prior. I was guessing most of time.
Like I said. YOU need 'em.
YOU GET 'EM.
ADDendum.
Be careful if buying in States.
They 110v not 240. Possibly NOT compatible with Audiologists here.
Spare parts. OR willingness to adjust imports, by Aust dealers,
Hmmm. You didn't buy in this country????
Ask here b4 committing. I would.
No good if no repair or Adj.
Which is ALL done electronically nowadays.
AUS machines prob NOT compatible with US AIDS.
and they DO neeed maint.
Remember. Pension or part thereof. Zero costs
with $45 maint eplacements.
-- Edited by macka17 on Wednesday 11th of January 2017 12:53:39 PM
Thanks for that follow up Macka17. I found that "Australian Hearing" have an establishment quite close to my home. I expect (or plan) to look at replacing my current aids in the next 12 months (current ones are 5 1/2 years old) so I will try them. Once again thanks.
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We acknowledge and pay our respects to the British and European Elders past and present, who introduced civil society and prosperity to Australia.
Surprised they didn't call you in.
They did me around 2 1\2 yrs ago.
replaced with later models
and Gave me oldies to keep as spares
I've found the girls and males in there can't do enough for you.
even when you pensioner and not giving them any dinero.
Mine were from Australian Hearing and looking back I can see how they steer you to the dearer ones....one of the tricks is to show you a graph of what your hearing spectrum is and then overlaying the graph with another which shows how that particular hearing aid will address your problem. Of course the free govt one is just an amplifier whilst the higher up the ladder you go the more they match or exceed your hearing needs.
Probably no different to car salemen, lawyers or politicians where profit is the driver.
Suggest you Google Blayney Saunders, know several people who use them, you can do the test on line, seem to be very reputable and very good value. Sorry do not have the link.
pardon - bloody speak up you bunch of mumblers LOL........sorry guys. I think all of us, as we age, loose some level of hearing at certain ranges. Your overall hearing might be ok, but high or low pitched sounds are often a problem for many of us.
Be aware that these audio companies makes 100's% profit on each sale. When I was over in Melbourne a couple of years ago, I applied for a job as an Area Manager for a chain outlet.I was short listed so had the opportunity to ask lots of questions about how they did their business. They employ sales people (mainly young and female) and truth tends to go out the door in an effort to make the sale. This particular company was owned by a Singapore couple who live in their home country and make $M's out of hearing aids - that's just in Aust.
So do what the others have suggested - doubt everything you are told - spend the time to visit at least 3 different retailers (don't confuse them with health providers as they are just a profit making business) and then compare. Also check customer reviews on google - usually good feedback there unless the company controls the feedback that is posted
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Cheers Bruce
The amazing things you see when nomading Australia
I also have hearing aids as I am going deaf in both ears (runs in the family). I got mine from Connect Hearing which is close by to where I live. I did do a bit of reading of the web sites of different companies first. I am not of pensionable age but as the spouse of an age pensioner I qualified for the government subsidy. I down loaded and filled in the form and took it with me when I first went to the hearing aid specialist, but that is not necessary.
If you are going off travelling don't leave it to the last minute to go in about your hearing. I got the next ones up from the government subsidy ones and they were $800 extra which my private health insurance covered. Mine has the in ear bit and the piece that goes behind the ear. Moulds was taken of the inside ears to get a good fit and it took 2 weeks for the made to measure hearing aids to come back. In the mean time a pair of other aids were given to me to use. The battery/maintenance was around the $45 mark. In mine, the batteries last about 2 weeks and I was given plenty to start with and just go in and get more at any time. Mine also have filters which, like the batteries, you can get at any time. Some people need to change filters about the same time as the batteries whilst others can go months without changing filters.
Mine are set at 80% of full volume but I can manually adjust them up or down a couple notches if needed. Without the hearing aids I generally would have no idea what people are saying to me. I have ringing in both ears and hear sounds differently with both ears so clarity is a problem. Music mostly sounds terrible. My aids were to automatically click into our home phone but didn't, so a magnet was placed on the front top of the phone. When I put the phone to my ear a little tune plays so I know all's well and when I move the phone away a beep is heard. Mobile phones are a bit of a problem for me. I've been told to put them on "speaker" and hold it in front of me that way I can pick up the sound with both ears. I've just upgraded my mobile today so will see what difference that makes.
I've listed my hearing aids on our home and contents insurance policy as they are an expensive item if you have to pay to replace them.
I've been happy with the service I've gotten from my audiologist. She did not try to up sell to very expensive products and I've been in a few times since getting the aids to have them checked. I have a few medical problems with my ears/hearing so like to get my aids checked before going to the doctor that way I know the problems I have are not with the hearing aids.
First old mate declared it was "windy", second old mate corrected him, "no its Thursdie" third old mate agreed " thirsty? bloody oath, lets go to the pub."
That $45 py covers loss or damage as well as maint\battery's.
they told me.
Seems to be a lot of cynical people here.
You a retiree. pay the price and get on with it.
with my eardrums.
The last thing I'd be doing is trusting some stranger over the internet.
No matter how good the reviews were.
WHO wrote them, really.
Pensioner.
Be glad the service is avail I reckon.
All the people I know with them are pretty happy.
Plugs and service of.
Next door (76yrs) paid Around $6 1\2 grand for hers.
She happy considering the alternative.
She's pretty bad.
Music etc.
at proper levels. Shrug.
I used to be a Hi-Fi Freak. KEF 6 ft 6in lead lined Speakers alone were over $6 grand
Leak Amps\Pre. Solid 25lb T\Table and Ortofon $125\250 cartridges,
30\50 yrs ago.
A lot of First cut records. Jazz. Classics.
Still have most of them, Nostalgia.
At our age.
You hear music. end of story.
Just be glad you can I reckon.
Not that the modern stuff can be called "music" really.
Same as the "dancing," Jumping up and down?.
Mind you I have taken them out for the last two Santana Concerts.
And the last Farnham Concert.
Don't know what Cymbals etc sound like anymore though.
The easiest way to get around the listening to recorded music problem, is to use headphones. Get a pair of "over the ear", closed headphones. Even with very bad hearing lose, you will hear good music and TV through them.