A Step in the Right Direction, Resolving Major Issues with Caravans... from Candm

PeterInSa · Guru

A Step in the Right Direction, Resolving Major Issues with Caravans... from Candm

Santa · Guru

Morning Peter, this link works. smile

http://www.candm.com.au/forum/viewtopic.php?f=6&t=19786

sandsmere · Guru

Thanks Peter.

We haven't had any major problem with our van and Retreat were very good with the couple of minor problems.

But I do feel for the many people that I've come across and heard about that have had problems and the van builders

involved don't want to know about it.

Lets hope these people can do something to clean the industry up.

montie · Guru

This is a great initiative by Colin Young and the CCA and I, as a dealer, fully support it.

In the first instance it offers a dispute resolution opportunity to both parties by an independent body, the CCA.

In the event that the dispute cannot be resolved then the CCA provides valuable advice regarding your rights under the Consumer Act by providing access to their solicitor who in some circumstances offers a free telephone consultation. Your claim will be legally assessed and you will be advised as to your chances of a win under the Consumer Act and the approx cost.

I admit I haven't always been in agreement with the CCA but in this instance well done!
Let's get the information out there.
Sometimes a small dispute develops into a big one if not properly handled.

Montie

-- Edited by montie on Saturday 7th of January 2017 06:48:13 AM