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Post Info TOPIC: RACV Total care
ken thomas


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Just reading on the caravanners forum that a person had total care tow pack and had a bit of an issue

Have a read and maybe contact RACV,   I have and awaiting a reply

 

On a recent trip I got talking to a fellow camper. He was returning home from interstate after a trip he had been planning for ages had to be curtailed due to his wife being hospitalized for a bad ankle break. He had top RACV cover which included shipping of his vehicle and camper home which the RACV were quite willing to arrange so he could fly home with his wife. The catch is that they will only ship home an empty vehicle. In his case his ute was fitted with fridge, drawers etc and packed for a long journey so no way he could comply, hence his lone drive home while another family member flew interstate to accompany his wife home..
Just a heads up for all of us with total care.

Ken



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Dougwe


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Thanks ken. I will have a chat to someone I know at RACV when I get further south.

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Graeme


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Ken,

There are often little curly ones.

 

Graeme



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ken thomas


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super small fine print
Ken

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brickies


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Seen a Racq tilt tray the other day with the tug on the tilt tray and towing a large caravan behind it . You could not expect them to look after fridges in transit .

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ken thomas


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He did say it had to be an empty vehicle
Most people would get rid of food or perishables first
Ken

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ken thomas


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Got a reply from RACV and hopefully the first poster will get notified
Hi Mr Thomas,

Apologies for the delay, I have been on leave.

In relation to the attached, I would appreciate further information.

As a general comment, our service providers will recover vehicles, but may no accept liability for unsecured items.

However, to respond more comprehensively, perhaps the member can contact me directly and I will investigate.

Best regards

Gordon

Gordon Oakley
General Manager, Motoring

Royal Automobile Club of Victoria (RACV) Limited
Level 2, 550 Princes Hwy, Noble Park, VIC 3174



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