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Post Info TOPIC: Got sucked in


Guru

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Got sucked in


yawnWell I got sucked in by Telstra , got an Email " We ' re sorry about the disruption to the Telstra mobile network last Tuesday.....blah blah "

"As a small gesture we're giving you - as a Telstra mobile customer - free mobile data within Australia this Sunday" .

I rung my Doughter on my mobile I thought it was free , ( I should have known better when dealing with ripoff merchants )to make it short ,$ 40 down the drain. I wish those S..th..ds would not have send me the Email. disbelief

 Cheers



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Member

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Wasn't that free internet data not calls.

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Veteran Member

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Telstra is a virus

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Chief one feather

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Phone calls are not Data Recoup. Data is when using the internet or watching utube etc and that's Internet too.

Easy to misunderstand though. Never mind, at least you got to soeak to your Daughter, that was a good thing, thanks to Telstra so spose they are not that bad disbeliefblankstare



-- Edited by Dougwe on Sunday 14th of February 2016 07:42:56 PM

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The Master

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Data is internet. I've been on it most of the day. Enjoying some catch ups.

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Guru

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Dougwe wrote:

Phone calls are not Data Recoup. Data is when using the internet or watching utube etc and that's Internet too.

Easy to misunderstand though. Never mind, at least you got to soeak to your Daughter, that was a good thing, thanks to Telstra so spose they are not that bad disbeliefblankstare



-- Edited by Dougwe on Sunday 14th of February 2016 07:42:56 PM


 yes you are right about my Daughter Dougwe, but for the Internet and all the technology , it's getting to much for me.Cheers



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Guru

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If rang through Facebook or Viber etc it uses data ..

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Whats out there


Guru

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I got the same Telstra "sorry" letter which was sent sometime Saturday night/ Sunday morning in the dark hours. They certainly didn't want people to be too organized and ready to use too much data by leaving the letter till the 11th hour - previous advice had only come through news media reports and I don't rely on these quick to print or talk people !!

I do have some sympathy for Recoup though - the letter could have been clearer and said it excluded voice communications through the usual range of mobile or fixed line phones.

We could turn it into a conspiracy theory that Telstra did make the letter a little vague to snare lots of folk like Recoup into making expensive phone calls that might not otherwise have made in order to cover giving away the free data (which should have been on a week day for all the businesses who suffered, but weren't open Sunday) lol



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Guru

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Telstra bashing again , It had been on the media for days that Telstra was going to give unlimited internet on Sunday " internet ", not voice or SMS , They then sent out email to make sure we were informed and people still complain far go .

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The Master

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It was advertised so much no one should have missed the announcement.
Also whenever I checked my usage a box came up first announcing it, I had to click ok to go any further.


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Guru

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I didn't see any adds for it, and I probably deleted to Telstra sms, as I normally do. They are always sending SMSs of different offers.

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Guru

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Gday...

I too have sympathy for Recoup and his misunderstanding.

However, as also stated in this thread, it was WIDELY covered in the media for days - every day (not as ads but as news items) leading up to Sunday.

Additionally, an email was sent to those who had a 'internet/data' account, very clearly stating that there was 'free' data for Sunday 14 Feb.

Just how much 'hand holding' needs to be done to get a message across confuse

At least Recoup, and anyone else who has now read through this thread, will now know that mobile phone usage is NOT data/internet usage.

It is just unfortunate that Recoup is considerably out of pocket because of his misunderstanding.

Cheers - John



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Guru

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To every body , don't worry about me, I can afford it , I am on the pension :) , as for all the ads, I don't listen much to the radio , and for TV , well I can sleep through almost every show , cheers

one more thing ,  *Data* I thought that I could use my mobile with that , my mistake , Cheers



-- Edited by Recoup on Monday 15th of February 2016 10:44:09 AM

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Guru

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Gday...

There ya go then ...

http://www.theaustralian.com.au/business/technology/telstra-users-break-download-record/news-story/0db17c94fabf403de48cb6627ed51855

Cheers - John



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Guru

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I'm Just wandering, all you Telstra customers do you have still data left to the end of your month ???

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Guru

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Gday...

I have an 8Gb wireless broadband plan .... I usually use between 6.5 and 7.8Gb each month.

Cheers - John



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2006 Discovery 3 TDV6 SE Auto - 2008 23ft Golden Eagle Hunter
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The Master

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Yes I usually do.
I have done away with my laptop wireless dongle and just use my phone. If I need to go on the laptop I have an active hotspot on my phone.
I have 2Ggs on my phone, if I use it all up Telstra automatically add another one for $10.
Since I decided to do it this way I'm saving myself $50 a month.

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Happy Wanderer    

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Live! Like someone left the gate open

 

 

 



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Cruising Cruze wrote:

I'm Just wandering, all you Telstra customers do you have still data left to the end of your month ???


Yep, I kept a close watch on data usage on my 4G wireless modem, downloaded about 3GB of data throughout the day, and it didn't budge. I wasn't affected by the outage but don't feel at all guilty about taking advantage of the offer!

 

Cheers

Joe

 



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Senior Member

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The email I got made it clear it was data and not calls, but there was still no signal most of the day, Di it did not work that well.

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Guru

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Cruising Cruze wrote:

I'm Just wandering, all you Telstra customers do you have still data left to the end of your month ???


Have never run out CC.

In my opinion Telstra is a great provider, reliable, reasonably priced, and excellent area coverage, have been with them for over twenty years, except for a brief period with Optus which was a disaster.

We have 2 x mobile phones, a broadband connection and a home line with them, very happy.smile

 



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Cheers,

Santa.

Moonta, Copper Coast, South Aust.



Guru

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Well said Santa , You get what you pay for , And Telstra did not have to give us free data for 24 hour but they did , And went to a lot of trouble to let us know , Someone miss read the email and people want to rip Telstra apart far go .

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