Does anyone know whether Marsol is closed for good, or just for the Christmas-New Year break? A note across the top of their Ebay site says the business is closed, but there's no mention of that on their website. I have a malfunctioning 200watt solar panel on my motorhome and need to return it under warranty. I have not had a response to either my phone messages or emails; my first was on 15 Dec. And yes, the panel and wiring was installed by a licensed installer; the same installer verified the malfunction of the panel.
As their Web page doesn't indicate that they are closed - request a quote from them on line - as they will jump immediately at the prospect of a new order if they are there, then ask for phone number to discuss quote - then you can talk directly to a principle of the company.
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Possum; AKA:- Ali El-Aziz Mohamed Gundawiathan
Sent from my imperial66 typewriter using carrier pigeon, message sticks and smoke signals.
Entity name -- The Trustee For Brabant Family Trust
Type -- Discretionary Trading Trust
Status -- Active from 28/10/2011
ABN 63 513 884 946
GST Status -- Registered from 28/10/2011
Business Location -- QLD 4566
Last updated -- 14/03/2014
Trading name -- Marsol Industries
Business name
Gone Batty
The Battery Warehouse Noosa
Marsol Industries
This is Google's cache of www.gonebatty.com/. It is a snapshot of the page as it appeared on Dec 21, 2015 11:29:23 GMT.
Uh oh ...... thanks for the ABN search etc, Dorian/Guru. Agree, it doesn't look good. So much for companies offering a warranty on the products they sell. Looks as though I may have done my money. :-{
Thanks again Dorian. I've now just checked their stock as well. Mine is a Hurricane - that came with a 25 year guarantee - which means nothing if a company goes out of business!!
UPDATE: MARSOL INDUSTRIES went into liquidation in Dec (2015), along with the other arms of their Family Trust!! These include Hurricane, Solar Energy and Batty Batteries. A warranty is worth nothing when this happens.
Sadly, someone told me that they had paid Marsol for a solar panel on 24 December but not received it.
Unless my searches missed something, ISTM that no notice was released in respect of the December 10 liquidation date until the liquidators got together to decide on a date for a meeting at which they would determine how much they, not their creditors, would be paid.
Agenda items are:
1. to receive and consider a report from the liquidator(s)
2. to fix or determine the remuneration of the liquidator(s)
3. to fix or determine the future remuneration of the liquidator(s)
4. to appoint a committee of inspection and, if so, who are to be the committee members
5. to consider the early destruction of books and records
6. any other business
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"No friend ever served me, and no enemy ever wronged me, whom I have not repaid in full."
It's always that way in "fire sales" - the liquidators, and the tax department, get theirs first - all others get the rest (usually not much). Can I ask what is meant by No. 5 in the agenda - to consider the early destruction of books and records? Did the proprietors burn the books and records? Sounds like fishy business to me.
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jules "Love is good for the human being!!" (Ben, aged 10)
If the company went into liquidation on Dec 10, why did ASIC not issue an appropriate notice on that same day? Why did it wait a whole month before announcing that the vultures would be feeding on the carcass?
Why is the company still trading? Isn't trading whilst insolvent a criminal offence? I just visited Marsol's web site and went through the motions of ordering a solar panel kit. There was no warning that my money would disappear.
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"No friend ever served me, and no enemy ever wronged me, whom I have not repaid in full."
Did your installer give you any idea what the problem was or how it failed? I ask because it's very rare for a panel to fail. The original panel on my motorhome failed but I managed to find the fault and repair it, and it has been working fine since then. OK, granted it helps when you've got some knowledge and that enabled me to repair it. Point is there's plenty of people here that might be able point you in the right direction if its fixable. If you said where you are you might get lucky and have a "techie" from here close by that might be able to help or give you a second opinion.
Regards Steve.
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Steve, Di & Ziggy We named our Motorhome "Roadworx" because on the road works "On The Road Again" Ford Transit with 302 Windsor V8 conversion, C4 Auto, 9 Inch Ford Diff All Lighting L.E.D., 260 Amp/h AGM, 530 Watt Solar + Kipor Backup Gen.
Hi everyone. As a former employee of Marsol Industries (Administration Assistant), I was made redundant due to the business floundering on the 23rd of November. Two weeks later the business was closed down by the ATO and put into liquidation. Employees didn't receive their annual leave or superannuation. Customers who had ordered panels on a PRE-SALE order didn't receive orders. The liquidator has frozen all accounts and is selling all assets. I do feel for all the loyal customers and it is sad that it all had to end the way it has. I am currently unemployed if anyone knows of a nice company who are looking for an Admin Assistant :)
At Marsol Industries we pride ourselves on our customer service. We offer a 12 month warranty on all our products from the date of purchase, unless otherwise stated. Marsol Industries warrants its products against defects in materials and/or workmanship. If a defect arises and a valid claim is received by Marsol Industries within 15 days of purchase, Marsol Industries may, at its option, repair the products, provide replacement parts, or arrange a full replacement. If a defect arises and a valid claim is received by Marsol Industries after 15 days of purchase, Marsol Industries will replace the parts needed to repair the products. The warranty period for commercial use is 3 months.
Are the liquidators criminally negligent, or is this normal practice? Who can we trust?
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"No friend ever served me, and no enemy ever wronged me, whom I have not repaid in full."