If true it would not just be "budget" insurers, but apart from that aspect the refusal to pay on the claim would be that the insured did not secure the keys to the insured vehicle. This makes it very interesting. I think there is more to this story.
Thanks for posting wobblynut.
If you buy "budget" anything remember you usually get what you pay for especially with insurance. Over the years I have found that it pays to be with an old established reputable company that has a good reputation to maintain. I recall the old maxim,
As a former insurance broker, I can guarantee that there is more to this than what has been told so far.
I had a client whose Car was stolen in Melbourne and my client was unhappy about the time it was taking to settle the claim, I was even told that his mate who was with him the night the car was stolen was doing law and he would take it further.
The mate refused to make a sworn statemen, which was suspicious, it turned out that they were drunk and stacked the car, made the mistake of leaving the keys in the car after they abandoned it .The reason the mate wouLd not make a false statement was that if found guilty of making a false statement it could have ruined his law career.
Claims assessors have heard every story so don't try to be too smart, it is false claims that put everyones premiums up.
