Vast card

Bas + Eve · Senior Member

Vast card

KFT · Guru

Did you do it online or by snail mail?

frank

Mike C · Senior Member

Call them and they will sort it on the spot..

I had the same issue renewing.. called them and they had it running in less than a couple of minutes.
The Lady advised me to call anytime as new and re-registrations can sometimes get caught up in the system.
They were professional on the phone and only to keen to assist.

cheers

Mike

Bas + Eve · Senior Member

Thank you! Yes it was online....and I will call them on Monday. Thanks again.

B+E

barrie · Guru

was your system on when you called as it should be

Mike C · Senior Member

Yep you need to have it up and running when you call.
That way when they enable it your smart card will immediately do its thing and all will be fine.

cheers

Mike

-- Edited by Mike C on Friday 25th of July 2014 08:44:55 PM

Glenelg · Guru

Stupid question I know. Never heard of a vast card

ok have woke up now. i googled it. satellite connection thing.

-- Edited by Glenelg on Saturday 26th of July 2014 04:36:26 AM

mongrel · Guru

I wondered what it was also Dave ,but I thought I would let some other silly bugger ask the question.
Well done mate and thanks.
Mongrel.

_wombat_ · Master (of Mischief)

this is the site you need I think you can register at weekend 0800-1600 info here http://www.mysattv.com.au/

This page for travellers renewals every 6 months http://www.mysattv.com.au/Cert_Renewal.aspx

Make sure you register as a traveller, have your decoder turned on before you phone,

I see mongrel was scared to ask biggrin

Glenelg · Guru

have done the same before, some silly bugger will ask. had to google it before they took the mick???

edit sorry guys for the highjack.

-- Edited by Glenelg on Saturday 26th of July 2014 06:56:37 AM

_wombat_ · Master (of Mischief)

Glenelg wrote:
have done the same before, some silly bugger will ask. had to google it before they took the mick???

edit sorry guys for the highjack.

-- Edited by Glenelg on Saturday 26th of July 2014 06:56:37 AM

you did it right, if ya don't know then ask or search, don't ask you may never learn that's the way I learn but I still forget sometimes and then I call it a senior moment. biggrin

valiant81 · Guru

Hi Bas & Eve;

Just be for you contact My Sattv to have your Vast receiver unlocked, can you receive channel 800. This is a default channel and providing you have your dish connected to your Vast receiver and the dish is correctly aligned,you are all set to go and contact My Sattv. They will then send out incripted imformation in there transmittion and is linked to the 12 digit card number that you will have given them when you regester. This is why other Vast receivers are not effected.

If you cannot receive channel 800 and you ask My Sattv to turn your receiver on, because you are not aligned up correctly to the satilight it will NOT work.

You have to be able to receive channel 800 FIRST.

When I do my re - regerstration I do it on line and on a week day, never had a problem.

-- Edited by valiant81 on Saturday 26th of July 2014 07:40:05 AM

Bas + Eve · Senior Member

Thanks for all your help. ATM I can only get to the MH on the weekend to turn unit to CH 800....will try then.

Safe travels

B+E

_wombat_ · Master (of Mischief)

Bas + Eve wrote:
Thanks for all your help. ATM I can only get to the MH on the weekend to turn unit to CH 800....will try then.
Safe travels
B+E

it this a brand new decoder or have you used it before?

when was the last time you had it running?

Bas + Eve · Senior Member

Been used before....approx. 6 months + ago. (son)

_wombat_ · Master (of Mischief)

Bas + Eve wrote:
Been used before....approx. 6 months + ago. (son)

when you first get connected by vast it could take 20mins to a couple of hours to get the signal, so get it to 800 then get the re reg done then wait awhile, I have my dish setup in the garage and once a week I turn the system on just to keep it up to date, of course I have the garage door open.

oh if its over 6 months you may need to re apply to vast but I think you have already done that,

valiant81 · Guru

Hi all;

One thing that i do with my set up at home is I have a second dish mounted on the roof of my house and alighned to the correct satilight, connected to the Vast receiver and the caravan is connected to the power ( keep the house battery happy ) and also the Vast receiver is pluged in to power, I have a 12 Volt version.

Now with the receiver powered up and connected to the dish the receiver is able to get the up dates that happen from time to time. Doing this saves any problems with seting up, and finding that your receiver needs to be reset/ turned on/ repinged, what ever, but saves problems from only been able to have your Vast receiver turned on during the week and you have taken the caravan way for the weekend and find out you have no television.