The best coarse I know is run by Ian Beadel at the Big4 North Star Holiday Resort. 1 Tweed Coast Rd, Hastings Point NSW 2489 Phone:(02) 6676 1234 Cheers, Ozjohn.
Extract from their website:The Australian Caravan Park Training School is a Registered Training Organisation, based at BIG4 North Star Holiday Resort, conducting regular 1 week orientation programs for intending caravan and holiday park owners/managers, with opportunities for "hands-on" experience at one of Australia's premier holiday resorts.
This orientation program covers five days of intense training which includes one day of hands on experience to give you an excellent introduction to the operation of caravan parks.
Nationally recognised units covered in the course include:
Communicate in the workplace
Organise and complete daily work activities
Source and use information on the holiday park and resort industry
Use a computerised reservations or operations system
Interact with customers
Source and present information
Participate in safe work practices
Ian Beadel, a founding partner and director of BIG4 North Star Holiday Resort and CEO of Australian Caravan Park Training School, holds a Diploma of Caravan Park Management and was Chairman of BIG4 Holiday Parks of Australia from 1996 to 2001. Travelling extensively throughout Australia and the world to research current trends in the caravan park and recreational vehicle (RV) park industry, Ian brings back information to Australian park operators.
You don't have to be a rocket scientist to manage a caravan park. The most difficult thing to get your head around is the computerised booking system used such as RMS or others. You must be prepared to be on call 24/7 and your hours can be long. You need to have some repairs and maintenance experience, there is always a toilet blocked or a light that won't work, lawns and gardens to maintain as well as pools, spars and BBQ's.
Having said all that, you will meet some great people and make many friends. You will also meet some ferals. You've got to remember that people staying in caravan parks are usually on holidays and can be in party mode.
You will need to have some experience at the coal face before you will pick up any relief work. If you are experienced and have good references there is plenty of demand.
I've been in the industry on and off for the past ten years and didn't do any couses. I tend to take on a position for a short period, 12 to 24 months and then take a break. You can burn out over longer periods. You know when you check into a caravan park that the person behind the counter has been there too long by their attitued.
You may even consider motels, much easier to run, guests check in, go to their rooms and you usually don't see them again until they check out. Trouble is there is no happy hour!
Training or no training it is your understanding of some of the rules that govern a caravan park that is the most important. When you manage a park with mainly permanents or just a few permanents you must know where you stand as far as getting the park to operate how you want. Believe me the laws well and truly favour the tenants. Common sense is the most important requirement.
We completed the caravan park training this time last year - it was run by Darren of PRO Management- it was the best course we have done in years - we are ready to hit the road in a few months and we will be aiming for the caravan park industry to find work - just looking at relief work ie 3 months - there is heaps of work out there and I am sure that we will have a better chance of getting employment because we have completed some onsite training
Yeah I was thinking the same way, my thinking was to know the rules and regs and how the computer system works would be an advantage, also most adds for relief managers want qualifications or experienced operators, seems hard to get into the first start.