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Post Info TOPIC: TELSTRA broadband help


Veteran Member

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TELSTRA broadband help


For those who use Telstra, did you know that you can get 24/7 help via a chat window? Much less frustrating than a voice call, and no waiting time. Here's the link:

https://livechat.telstra.com/TCOM:AR:MyAccount:Assisted:Registration:Tool

(P.S. I don't work for Telstra, but have little patience on the phone when calling for assistance.) 

 



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The Happy Helper

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Thanks for that - have put it in "the book" for future reference.

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jules
"Love is good for the human being!!"
(Ben, aged 10)



Guru

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I have used the Telstra chat and it's very good. The Call Center is in the Philippines and I usually have a little chat to them in Tagalog (Philippine language) and they are really happy to hear a foreigner speak their language. Now there is method in my madness. After we have a little chat, I usually get what I am asking for !!! biggrinbiggrinbiggrin



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Retired Airline Pilot and Electrician..

I'm not old, I've just been young a long time....Ken

Since light travels faster than sound, some people appear bright until you hear them speak.

 



Guru

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The Link for Arthur.

https://livechat.telstra.com/TCOM:AR:MyAccount:Assisted:Registration:Tool

Cheers,

Sheba.



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An it harm none, do what you will.


Guru

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Another plus is that the foreign accent is not so hard to understand.



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Guru

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Sheba wrote:

The Link for Arthur.

https://livechat.telstra.com/TCOM:AR:MyAccount:Assisted:Registration:Tool

Cheers,

Sheba.


 Thanks Sheba



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Cheers Peter and Sue

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No, I'm not busy, I did it right the first time.

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Guru

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I just try to help when I can Pete. Thanks.

Cheers,

Sheba.

 

 

 

 

 



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An it harm none, do what you will.
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