Regards your window cover replacement (not your brand), you could try Karratha, Carnarvon or Geraldton but if carrying onto Perth here are a couple of repairers in the Northern Perth suburbs who may be able to do something for you;
I have used the two top ones and found them ok but both very busy, sometimes they make exceptions for people on the road. I haven't used the one below, but I believe they are ok as well, but south of Perth suburbs.
Caravan Repair Centre 1606 Albany Hwy Beckenham WA 6107 ph: (08) 9258 9500
I knew someone that had their front cover knicked in a caravan park who couldn't get a replacement but a caravan repairer found a fibreglass one that while it wasn't original for the van fitted ok.
-- Edited by Duh on Sunday 14th of July 2013 02:42:14 PM
I dont know if this is the correct spot to post this,BUT I got a message from Creative Caravans that they have gone into liquidation as of last Tuesday.
I have a broken cover over the window on the draw bar end of our Tanami and cant get a replacement......
The dealer that we bought it from is in Qld and they dont open on the weekends,so I am stuck as to know what to do.
We are currently in WA and heading south from Point Samson tomorrow,BUT just wanted reader to know this had happened
There's a upper market small van manufacturer , who I'm told by a caravan repair agent, who has gone bust three times in as many years . You would think that fair trading would get involved with that many liquidations. Apparently he is not the only one , they just seem to shut up shop and reopen in another name and form another $2.00 business name . If you register a business name no one checks your credentials to even build anything let alone a van or motor home However if you form and register a company and incorporate it then that attracts the crabs and closing the doors becomes a little more detailed as you need a little more that $2.00 to kick off.
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There's a upper market small van manufacturer , who I'm told by a caravan repair agent, who has gone bust three times in as many years . You would think that fair trading would get involved with that many liquidations. Apparently he is not the only one , they just seem to shut up shop and reopen in another name and form another $2.00 business name . If you register a business name no one checks your credentials to even build anything let alone a van or motor home However if you form and register a company and incorporate it then that attracts the crabs and closing the doors becomes a little more detailed as you need a little more that $2.00 to kick off.
Very true in what you sat re $2,and bingo you just create another business...The hassle with this liquidation though with this latest one is if
The dealer has payed him money to the build your van, where /who would you go to for advice or legal advice.
It may be classed a fraud depending on their trading status when you signed up a check with a lawyer would be my first step to ascertain who you should tackle first the dealer or manufacturer . As the contract is between you and the dealer then the dealer may be your target then he can chase the manufacturer for his share. In cases like this it is not uncommon for one to blame the other in the hope you give up and cut your losts
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Pets are welcome but children must be leashed at all times
It may be classed a fraud depending on their trading status when you signed up a check with a lawyer would be my first step to ascertain who you should tackle first the dealer or manufacturer . As the contract is between you and the dealer then the dealer may be your target then he can chase the manufacturer for his share. In cases like this it is not uncommon for one to blame the other in the hope you give up and cut your losts
That is what I was also thinking Wombat,i recon it would become one hell of a headache.
It may be classed a fraud depending on their trading status when you signed up a check with a lawyer would be my first step to ascertain who you should tackle first the dealer or manufacturer . As the contract is between you and the dealer then the dealer may be your target then he can chase the manufacturer for his share. In cases like this it is not uncommon for one to blame the other in the hope you give up and cut your losts
That is what I was also thinking Wombat,i recon it would become one hell of a headache.
The other thing would be the warranty issues.
Warranty claims will be with the dealer, the primary contractor, not you and the manufacturer, the secondary contractor . I believe the law will only recognize the contract between you and the primary agent . If not make sure the purchase price reflects the warranty concerns beforehand and take it to a general repair agent if work is required . A repair agent I visited the other day had a near new van, less than a year old , in the shop for insurance repairs for leaks and damage and the insurer refused to pay as they regarded the problems as manufacturing defects, about $10.000.00 worth. How they decided manufacturing faults without disassembling the entire van that has me beat but that's where it stands at this point in time . That's insurers for you they always try to put the onus of proof back on the claimant when they should and can be made to justify their position .
A warranty issue is always a headache but if not in a hurry it can be worth the hassle especially after the second written request to the dealer you engage a lawyer to send a letter asking for an explanation of their views and delays in this matter, $200.00 may be well worth the effort. Don't let it drag on for months get in a stick it to them. Always keep a written record of all dealing with the dealer and or the manufacturer, even phone conservations Dated written records will always be viewed as evidence of events
-- Edited by Wombat 280 on Monday 15th of July 2013 11:32:05 AM
-- Edited by Wombat 280 on Monday 15th of July 2013 11:36:35 AM
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Pets are welcome but children must be leashed at all times