check out the new remote control Jockey Wheel SmartBar Canegrowers rearview170 Cobb Grill Skid Row Recovery Gear Caravan Industry Association of Australia
Members Login
Username 
 
Password 
    Remember Me  
Post Info TOPIC: Buying online - rethink.


Guru

Status: Offline
Posts: 2534
Date:
Buying online - rethink.


Over the last few years I've bought quite a few items online, but I've just tallied up my "bad" purchases and how they panned out.

What I found was that I had 6 purchases from China that were basically junk - the postage costs to return were more than the item cost so put that down to experience.

Also had about 4 from Australian sites which cost about the same to return or just below to return - I followed thru with these as they were in Australia and figured if I don't follow thru they don't know they may be selling poor products.  I'm currently mulling over what to do with a wifi range extender from that Australian mob that starts with K which just does not work. I navigated online to their warranty section where they ask a just about everything to do with the product/ordering/code number/order number etc possibly designed to deter returns.

Then I thought about a electric kettle I bought locally from the best know electrical retailers - it boiled for about 30 secs before switching off so I took it back and what do you know, they apologised and offered a refund or exchange on the spot.

So the bottom line is that I'm not quite sure about this "online" business. I think maybe cheap prices may in no way equal good service.

 

Good Luck.

 



__________________

Denis

Ex balloon chaser and mercury measurer.

Toowoomba.



Guru

Status: Offline
Posts: 3803
Date:

Have to say Hako my on line buying experience has been the exact opposite to yours.

Been buying on line regularly for about 15 years and never had a bad experience.

Purchases have been from U.S. U.K. and Aust.

I do my homework prior to ordering, know exactly what I want, check prices and suitability for use in Oz and research the vendor.

I don't buy on line from Asian countries.smile



__________________

Cheers,

Santa.

Moonta, Copper Coast, South Aust.



Guru

Status: Offline
Posts: 1841
Date:

hako wrote:

Over the last few years I've bought quite a few items online, but I've just tallied up my "bad" purchases and how they panned out.

What I found was that I had 6 purchases from China that were basically junk - the postage costs to return were more than the item cost so put that down to experience.

Also had about 4 from Australian sites which cost about the same to return or just below to return - I followed thru with these as they were in Australia and figured if I don't follow thru they don't know they may be selling poor products.  I'm currently mulling over what to do with a wifi range extender from that Australian mob that starts with K which just does not work. I navigated online to their warranty section where they ask a just about everything to do with the product/ordering/code number/order number etc possibly designed to deter returns.

Then I thought about a electric kettle I bought locally from the best know electrical retailers - it boiled for about 30 secs before switching off so I took it back and what do you know, they apologised and offered a refund or exchange on the spot.

So the bottom line is that I'm not quite sure about this "online" business. I think maybe cheap prices may in no way equal good service.

 

Good Luck.

 


 Never had a problem buying on line. The bottom line is to buy quality products, not cheap & nasty bargain junk. Then you don't have to worry about returning it.smile.gif  smile.gif



__________________

Cheers Keith & Judy

Don't take life too seriously, it never ends well.

Trip Reports posted on feathersandphotos.com.au Go to Forums then Trip Reports.

 



Guru

Status: Offline
Posts: 1077
Date:

hako wrote:

Over the last few years I've bought quite a few items online, but I've just tallied up my "bad" purchases and how they panned out.

What I found was that I had 6 purchases from China that were basically junk - the postage costs to return were more than the item cost so put that down to experience.

Also had about 4 from Australian sites which cost about the same to return or just below to return - I followed thru with these as they were in Australia and figured if I don't follow thru they don't know they may be selling poor products.  I'm currently mulling over what to do with a wifi range extender from that Australian mob that starts with K which just does not work. I navigated online to their warranty section where they ask a just about everything to do with the product/ordering/code number/order number etc possibly designed to deter returns.

Then I thought about a electric kettle I bought locally from the best know electrical retailers - it boiled for about 30 secs before switching off so I took it back and what do you know, they apologised and offered a refund or exchange on the spot.

So the bottom line is that I'm not quite sure about this "online" business. I think maybe cheap prices may in no way equal good service.

 

Good Luck.

 

I agree Hako.

A lot of cheap junk online plus I like to see feel and touch before I hand over the $$$$!


 



__________________

Monty. RV Dealer.



Guru

Status: Offline
Posts: 7640
Date:

The old saying you get what you PAY for !! Iāve bought electronic gear from Asian countries, had almost no issues !! The worlds electronic protucts are nearly ALL made there now !! But letās face it ?? If most products are say ?? $100 then there one for $20 ?? Why would you think itās as good as the $100 product !! In most cases this is where the issues start . Built to price !! Weāve recently bought linen & towels off line . So so happy with price and product . 1/4 the price in shops !! Btw Chinese gov sponsers overseas freight !

__________________
Whats out there


Guru

Status: Offline
Posts: 1046
Date:

Price is usually quite a strong decision maker when buying anything.

I have been considering replacing the 350 kpa water pressure valve in my van with a 500kpa unit to increase the water pressure available in the van.
My requirement that the replacement valve had the same body as the original so that I had no need to re adapt a different valve.

My research started in Mackay where the Big Green Shed had the valve I require for $69.00
I did not buy it and thought I will continue to look.
Got to Adelaide and the same valve in the same outlet was $79.00

I went online and a supplier in Brisbane had the same valve for $28.00 including free postage.
It took 5 days including a weekend to arrive at my home in rural SA and when I opened it I note it is the same brand as the Big Green Shed.
While in Adelaide I also tried a dedicated plumbing supplier and the assistant there tried to convince me to buy a different type of valve at a cost of $109.00 and extra for fittings to make it fit. His comments were that his brand was a "better quality".

I cant see that this valve will be categorised at a later date into "my bad purchases" list.
The valve consists basically of a pressure sensitive spring that regulates water pressure.

I will take my chances for the savings made.


__________________

 

"Seek the truth or bury you head in the sand, both require some digging"


 

Travel Safely



Guru

Status: Offline
Posts: 7640
Date:

I have to ask . Could the original pressure reg have a shimmed or stounger spring fitted ?? I did a little the same . I fitted a fuel pump stainless steel spring .

__________________
Whats out there


Guru

Status: Offline
Posts: 1046
Date:

Aus-Kiwi wrote:

I have to ask . Could the original pressure reg have a shimmed or stounger spring fitted ?? I did a little the same . I fitted a fuel pump stainless steel spring .


 Hi AK

Yes I actually removed the spring and stretched it with two pairs of multi grips .

This worked fine for a while but it slowly dropped pressure again until it resumed its miserable output.

For $70 dollars I would have tried to get another spring ( they are stainless) but for $28 I will give the new valve a chance.

Stretching is not the go I recon shimmimg would do the job.



__________________

 

"Seek the truth or bury you head in the sand, both require some digging"


 

Travel Safely



Guru

Status: Offline
Posts: 7640
Date:

Yea lucky I have plenty of stainless springs around here from my automotive projects . Lol

__________________
Whats out there


Guru

Status: Offline
Posts: 1046
Date:

Yes, up until about 10 years ago when we sold a property that had my huge shed and a lifetimes collection bits and pieces, I could have done a similar thing.
Today unfortunately, I am stuck with what I can buy from the local hardware store.

__________________

 

"Seek the truth or bury you head in the sand, both require some digging"


 

Travel Safely



Guru

Status: Offline
Posts: 7640
Date:

Your mrs finally won too ha ? Lol

__________________
Whats out there


Guru

Status: Offline
Posts: 1046
Date:

Aus-Kiwi wrote:

Your mrs finally won too ha ? Lol


 You seem to have a full understanding of my dissapointing past. Lol AK.

Yes they all win in the end...Lol



__________________

 

"Seek the truth or bury you head in the sand, both require some digging"


 

Travel Safely



Guru

Status: Offline
Posts: 5378
Date:

I have no problems buying online, but I only pay with PayPal, as it gives a bit of security to me

I always look to see if the same item is for sale locally, most times it is not

I am also prepared to pay a bit extra when I buy locally

My latest buy was a 12 volt fridge, there are two shops in my area who are suppose to stock them, they do not
Both shops would have had to order them in, so I ordered it myself

__________________

Tony

It cost nothing to be polite



Guru

Status: Offline
Posts: 606
Date:

I am also happy thus far regarding online purchasing.I recently got an Eberspacher heater from Turkey.Ordered and payed for on Thurs evening and it was at our PO box on the next Wed morning ! Cheers.

__________________

Westy.            Some people  I know are like slinkies. They look really funny when you push them downstairs !



Senior Member

Status: Offline
Posts: 293
Date:

Hako I agree with you.  Online shopping  is a big no no for many reasons.  I would only purchase online if it was impossible for me to purchase from a store, and I would have to be really desperate for whatever the item to purchase online.  Have a wonderful Christmas.  regards Kisha.



-- Edited by Kisha on Sunday 10th of December 2017 12:24:40 PM

__________________
K Lapetite


Guru

Status: Offline
Posts: 5723
Date:

With my dissabilities I love shopping on line, so convenient and economical. I do lots of research. One disadvantage is having to plan ahead with jobs that I need parts for.

Aussie Paul. smile



__________________


Senior Member

Status: Offline
Posts: 291
Date:

Just today received a table that my wife bought on line . NOW I have to build it . Itās got million bits .

__________________

Keep your eyes open so you can see where you are heading



Guru

Status: Offline
Posts: 2534
Date:

I must admit that most of my online purchases are spur of the moment and generally are under $20 - examples are endoscope, cree torches, anderson copy plugs, 12v timers etc., and in all honesty even if I bought local I possibly would not take it back. I am a sucker for a cheap price however and that's a bad habit to break.

Good Luck.

__________________

Denis

Ex balloon chaser and mercury measurer.

Toowoomba.



Guru

Status: Offline
Posts: 7640
Date:

We have recently bought linen , towels and bedding sheets . WAy better quality at half the price

__________________
Whats out there


Guru

Status: Offline
Posts: 1378
Date:

We find buying online saves use lots of money ,the postage has always been free,and every thing so far has been delivered promptly.



__________________


Guru

Status: Offline
Posts: 3803
Date:

I'm a member of another forum inhabited mainly by a younger group of people.

The attitudes to online shopping etc there is poles apart from what we see on GN, buying online is an accepted part of daily life, with seldom a grumble about bad shopping experiences.

I suspect a lot of bad online mishaps perceived or real, experienced by older folk, comes down to not fully comprehending exactly how the system works, along with lack of awareness of pitfalls and how to avoid them.smile

 

 



__________________

Cheers,

Santa.

Moonta, Copper Coast, South Aust.



Guru

Status: Offline
Posts: 7640
Date:

Yep even Santa uses it !!

__________________
Whats out there


Guru

Status: Offline
Posts: 3803
Date:

Sure do.biggrin

Image result for Santa ho ho ho



__________________

Cheers,

Santa.

Moonta, Copper Coast, South Aust.



Guru

Status: Offline
Posts: 1711
Date:

I have brought about half a dozen items all at different times that were on line ,and at no time have they not turned up .All arrived on time and in 

good condition and everything was well packed .

 On line shopping these days is a common and very popular form of commerce .smile



__________________

Blues man.



Guru

Status: Offline
Posts: 1046
Date:

Another reason why I do a bit of online shopping is that I live in a rural area and when I travel I try to avould big cities and camp in regional areas.

While I find the more rural areas are nicer than a big city, the availability and variety of goods is quite often restricted.
Online shopping makes it a simple exercise for me.

I take advantage of Aus Posts "Parcel Collect" service so that the furthest I drive for any purchase is to the closest Post Office.

For security reasons I even use this service when I am at home because quite often Aus Post will just leave a parcel on my front porch.



__________________

 

"Seek the truth or bury you head in the sand, both require some digging"


 

Travel Safely



Guru

Status: Offline
Posts: 7640
Date:

Blues Man . Be careful you offend ?? Lol 3 hoās .

__________________
Whats out there


Guru

Status: Offline
Posts: 1711
Date:

Aus-Kiwi wrote:

Blues Man . Be careful you offend ?? Lol 3 hoās .


 

 

 

oops , gotta be careful what i say here,but hey that's the truth and sometimes the truth hurts .furiouscrycrybiggrinbiggrin



__________________

Blues man.



Guru

Status: Offline
Posts: 1841
Date:

We don't have Pay pal or use our credit card on the internet.

If we see something we want to buy on a site we go to CONTACT & usually they have a toll free phone number.

We ring it & use our credit card over the phone.

It's worked like a charm for thousands of dollars worth of gear.

SLR cameras, lenses, binoculars, mandolins & guitars all delivered on time without a hassle of any kind.

__________________

Cheers Keith & Judy

Don't take life too seriously, it never ends well.

Trip Reports posted on feathersandphotos.com.au Go to Forums then Trip Reports.

 



Guru

Status: Offline
Posts: 891
Date:

Just bought some quick dry pants online. $14.75 compared to $60 + if sourced from local store. Two points - max size available was just big enough, and, I have ethical issues with going to a Brick-&-Mortar store to pick item to buy online.

Iza

__________________

Iza

Semi-permanent state of being Recreationally Outraged as a defence against boredom during lockdown.



Guru

Status: Offline
Posts: 1883
Date:

I'm another one that buys online with no problems.

I have bought nearly 500 things on eBay and only been disapointed a couple of times many years ago when I got a couple of cheapy things so I got what I deserved for my stupidity. I have also bought many many other things direct from the companies, many of these overseas, but I have learned there is cheap junk out there too so it's best to use a bit of common sense and not take too many risks and also do your research.

I rarely buy from China or Hong Kong as, apart from an abundance of cheap knockoffs coming from there, I also found they take a couple of month or more to be delivered yet things bought from USA or England I usually have the in my hands in a couple of weeks.

Best advice I can give.....Check feedback on eBay and google products for reviews and peoples opinions in forums.



__________________



Home is where we hang our hats - Home now in Yamba NSW


Page 1 of 1  sorted by
 
Quick Reply

Please log in to post quick replies.

Tweet this page Post to Digg Post to Del.icio.us
Purchase Grey Nomad bumper stickers Read our daily column, the Nomad News The Grey Nomad's Guidebook