In Queensland, if you give the TMR a letter / email from Optus confirming that your drivers licence number was leaked, the TMR will give you a new licence free of charge.
In Queensland, 5 years after doing a new photo renewal, you can do an online renewal but the renewal after that requires a new photo and, consequently, requires a visit to a TMR office.
I would expect that, for an Optus-caused new licence, if you are within the first 5 year renewal period, you'll be able to do it online but if you're in the second 5 year period, you'll have to go into an office and have a new photo taken.
-- Edited by Mein on Tuesday 11th of October 2022 09:19:39 PM
Keep a record of all your expenses, date, time, parking costs, milage (both directions), petrol, photographic evidence as backup.
Write up an invoice & mail it to the CEO of Optus (photograph the letter & also you putting it in the mail). Add cost of stamp, paper, envelope & ink to the invoice.
I did once write a complaint letter to Optus CEO & got a call very quickly from one of the senior underlings.
For that matter same with Energy Australia & a few other companies.
It is worth the effort writing physical letters. You do get answers.
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You can not get your licence number changed by going online. You must front the service centre with the email that you received from Optus as well as your current licence. They will put in a request for the change. Not sure what you need to do if you are interstate but the following number is worth a ring.
Queensland offers free licence replacements after Optus data breach
Peeople affected by the Optus hack can change their driving licence details.
New licences available free of charge.
Conditions apply. Call 3097 3108 weekdays 8am-430pm.
It seems a bit silly not been able to replace a driver's licence online. I recently replaced my UK passport online, a far more higher level of identification. Took photograph myself following their instructions.
P.S. Cheaper & far more organised than my Australian passport which I renewed at the same. time.
__________________
Procrastination, mankind's greatest labour saving device!
50L custom fuel rack 6x20W 100/20mppt 4x26Ah gel 28L super insulated fridge TPMS 3 ARB compressors heatsink fan cooled 4L tank aftercooler Air/water OCD cleaning 4 stage car acoustic insulation.
It seems a bit silly not been able to replace a driver's licence online. I recently replaced my UK passport online, a far more higher level of identification. Took photograph myself following their instructions.
P.S. Cheaper & far more organised than my Australian passport which I renewed at the same. time.
Checked on the TMR website, you need to show proof from Optus. I got a text msg. How do you convey this
with an online application. Needs to be converted to an email.
