Consistently getting an email from Pay Pal ??? wanting me to prove my identity. I Have been a member of PayPal for many years using my debit card NOT a credit card. They suggest I take a photo of my drivers licence and forward it to them. I am very sceptical this maybe a scam. Why would they need for me to prove my identity If I am using a DEBIT card. I have never been asked to prove my identity before. ??
swmbo said definitely do not send your details to them as it is a scam .she as had them before and contacted pay pal and they said send the email to them and they will investigate the email
Definitely a scam.
PayPal will always use your name in any communications so that is one way of knowing if it is a scam or not.
The other thing is to log into your PayPal account and update your details from there.
Do not in any circumstances use the links in an email sent to you. Go to your account outside of your email account to update details or check your account balance.
This is a very common scam and is made to look authentic so don't fall for it.
As already said do not reply to that email in any way, it is a scam.
I am a PP member and get some scams and occasionaly a genuine one. They always address it to my name but the genuine email always says to login to my account and look at the details from there. They never ask for photos of licences or rubbish like that anyway.
I have occasionally sent some annoying scam emails to PPs scam department. Never hear back from them so probably flat out dealing with them
John, I had a similar email from Paypal addressed to my name, Phoned Paypal and from what I recall after telling them that I had used PP for years and why the follow up now, the reason is recent changes to Government Credit rules. SWBO has received similar letters from her credit card organisation and if she does not reply with updated ie the same info as nothing has changed they will cancel her CC.
I think it was introduced to stop/minimize money laundering.
But suggest you phone PP to confirm.
Peter
-- Edited by PeterInSa on Sunday 2nd of September 2018 01:02:05 PM
As the first responder above said - contact PayPal via their own home page to check it out
ps- I got a similar msg from PayPal about 8 yrs ago - and it was genuine. They stated "in accordance with the Federal Government's money laundering legislation, that as the balance of my account exceeded $1000 I now needed to prove my identity, AND that the account has been frozen until I do so" [we all know that $1000 BALANCE is waffle - and I was not undertaking any overseas transactions]
It took 11 MONTHS to unfreeze the account as I do not posess a passport and at the time was unable to supply the myriad of stuff they asked for [10 different sets of documents relating to identity, home ownership, vehicle registration, taxation returns, etc ... do you carry it all with you when you're out on the highway on holidays?]
Approaches to federal gov't Attorney General's department got nowhere ... they correctly explained that as I had signed up to their terms & conditions of use, all dispute settlements had to be undertaken in the USA
I closed the account as soon as I could and have never used PayPal again
Caveat Emptor Phil
-- Edited by Ozzie_Traveller on Tuesday 4th of September 2018 09:09:04 AM
Consistently getting an email from Pay Pal ??? wanting me to prove my identity. I Have been a member of PayPal for many years using my debit card NOT a credit card. They suggest I take a photo of my drivers licence and forward it to them. I am very sceptical this maybe a scam. Why would they need for me to prove my identity If I am using a DEBIT card. I have never been asked to prove my identity before. ??
Thanks
JohN
Hi john, Me too but pay pal has a page for sending any of that sort of stuff on their site. I do a copy of the emails and send it to the paypal pfishing detection site. they do the chasing up I suppose.
