They rang me this afternoon Dougwe @2.56pm to offer A time of 7th April 2016 to start fixing things that they already know about. I will be ringing Melbourne direct. Not Happy Jan.
Hi Jim. You could always do what I have had to do in the past. It works every time. Write a sign depicting problem clearly and honestly then fill the water tanks on van and food in cupboards drive to Jayco and park and refuse to leave until probs rectifie. If they wish to remove you from premises park at front gate with sign you will be amazed at the number of cancelled orders they get they can't do a thing about it. I know this from personal experience on three occasions even with insurance company. Problem solved within 48 hours. My experience has taught me to go straight to the top to get the attention never mind "procedures" Cheers and good luc. Allen
Hey Jim, i bet your glad now that you got underneath your "NEW BABY" Just goes to show that those couple of negative posters have no idea what they were talking about. A bit sad i think.
Oh dear, looks like the same work experience kid worked on both our vans.. Good luck mate, may be best to grab a screwdriver and try to fix it yourself, April is a long way off.
Good luck.
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Ex RAAF, now retired. EX Electrician/Teacher.
Homebase is Murray Bridge Tourist Park (in a cabin). New Horse.. 2020 Ford Everest Titanium, Jayco swan for touring.