Don't think we can name and shame on here - but you can always send a private message if someone asks the dealers details.

I think you did quite well, pricewise, considering the front protector, the van mover, and the annexe as well - lots of $$$$ there. But salesmen are just that, there to do a sale, not many of them know what they are talking about, most have never been caravanning, and from what I have read on this forum and others, this is the norm, not the exception.

Having said that - enjoy your new purchase - happy travels - and take care out there on the road. Getting to be the busy time of the year.

We bought a new van from George Day Caravans in Perth, WA.

The salesperson who approached us had not the slightest idea what an RV was (fortunately we have owned vans in the past and knew what we were looking for).

Turned out it was his 1st day, so I told him to go get an experienced salesperson - which he did. There was no nastiness, I the new boy (which he was) stood back and watched the experienced guy at work. Funnily enough, the guy who sold us the van, Brian Soares, was really helpful and honest - told us not what to buy and asked lots of questions about our use it a van. He didn't try to sell us the most expensive one and when we sat down to write up the sales contract, he asked if we wanted a discount - I hadn't even got to that stage!!

Of course I said yes. He wrote out all the stuff and then suggested we mark off all the dearest stuff we wanted free (off the listed price, plus unsupplied items like an annexe, more storage batteries and extra solar panels). We wrote out $18K's worth of discount and he said he would check it out with his boss. No arguments, and the deal was done.

We subsequently had major fights with the companies service manager and I refused to deal with her. For the next year I would phone Brian and he would do all the donkey work and sort out the warranty claim with the maker, get the parts, book the van in for the work. We still stay in touch with him and send him the odd post card.

I did have a frosty phone conversation with one of the youngish owners (family) who couldn't accept his service manager was just a - well you know what!!

When we went to Melbourne, I got it serviced by the maker for $199 - the Dealer had quoted us $599 !!. I now deal directly the the makers warranty person who is exceptionally helpful.

But before we bought from George Days, we went to 5-6 larger dealers, including Jayco, and the staff were off-hand, didn't care and obviously sales were great as they weren't interested in selling. They are the legendary used car salesman !!!

I am sure we went to the same dealer John!! The salesman had no clue, had never even been inside a van until he got a job there and couldn't answer any of our questions about the vans we were interested in. Needless to say we didn't buy one from them.
We live up near Seabird on 5 acres so if you want to go somewhere and practice parking ,backing etc you are more than welcome to come up here anytime.

OK On the upside, we purchased a USED Coromal Princeston from a Coromal dealer, and I got to say that the presale service was excellent.
I was also able to batter on the price and then when agreed, I then asked for them to install a Lemar washing machine and then we can shake hands.
We are very happy customers of this dealer who has his business at Loganhome in Queensland.
But, we did come across some questionable sales person in our search for our van.
I guess that some sales people in this industry are guys who failed the BAR. exam.( am not referring to pubs here.)
Jay&Dee