This is from the RACV site for their Total Care Package roadside assistance...
Trailer and caravan assistance
When a trailer or caravan is being towed by your vehicle breaks down, RACV will assist with repairs such as a wheel changing and the servicing of external lighting. Where we are unable to fix your trailer RACV will provide in Metropolitan Areas, the first 100km in any direction, from the point of breakdown is free of charge or in the country the first100km in any direction, from the point of breakdown is free of charge, or back to the attending Service Centre.
If you are under 100 km from home where Mechanical Breakdown occurs and your Vehicle, caravan or Trailer is Disabled and has been towed to claim a combination of benefits up to $250 (in total per incident) until the End of the Incident.
If you are more than 100 km from home and where Mechanical Breakdown occurs and your Vehicle, caravan or Trailer is Disabled and has been towed to a Place of Repair, you may claim a combination of the following benefits up to $2,400 (in total per incident). Where the Vehicle, caravan or Trailer is unable to be repaired within three business days at the Place of Repair to which it has been towed, RACV may attempt to find or offer an alternative Place of Repair. If repairs still cannot be effected within three business days you have the option of having your Vehicle transported to a destination of your choice within Australia. The benefits listed above will apply until the End of the Incident. Where the breakdown is solely limited to a caravan or Trailer; alternative transport and taxi benefits are not available. Accommodation benefits are only available if the caravan is being towed by an Eligible Vehicle.
Cheers - John
__________________
2006 Discovery 3 TDV6 SE Auto - 2008 23ft Golden Eagle Hunter Some people feel the rain - the others just get wet - Bob Dylan
That is what I thought with RACV Total Care, but when I inquired, they have a size limit on the caravan of 6.7m total towed length (tow ball to rear bumper), according to my calculation that would be less than a 16ft van.
I have just reviewed the limits of NRMA and RACQ as well, and none of them cover towing a typical touring van (say 20ft). RACQ have a total length limit of 7m, NRMA have a total laden mass limit of 2 ton.
Interestingly, RACQ also specifically excludes 5th wheelers, and Motor Homes over 4 ton.
-- Edited by Plendo on Saturday 22nd of March 2014 07:10:04 PM
Dave, as you know RACQ transported both our van and cruiser down to Port Augusta. The van is 21ft plus drawbar, they loaded cruiser on truck and van on trailer.
I wondered about that Brandt, after reading there Ts&Cs they would have been well within their rights to have asked you to pay to move the van.
I wonder if common sense prevails, and teh Ts&Cs are just there as a safeguard in case they get into a situation where they regard a van as unsafe for any reason.
Why then did the lady on the phone today specifically ask me how long our van was, then make a point that they would not be able to tow it if the situation arose.
We have GIO insurance on the van, and although not roadside assist it includes
For registered caravans, cover includes: Emergency repairs up to $1,000 Temporary accommodation after an incident, up to $150 per day for up to 14 days Towing and storage costs after an incident for up to $3,000
It does not specify length of the van.
In addition we have NRMA Premium Care, (vehicles up to 10 tonnes but no specific length) which gives us
Unlimited callouts Australia-wide, 24/7 9 out of 10 problems are fixed on the spot* or we'll tow you, your car (and your trailer) to a repairer who can Help if your keys are locked in or lost and you're stuck Help if you run out of fuel Flat tyres changed on the spot Up to $100 towards a vehicle locksmith Flat batteries jump started or we can arrange replacement Car hire if yours is out of action 100kms or more from home Accommodation after a major breakdown or accident Transport home for you and your passengers 50km of free towing in Sydney, Newcastle, Blue Mountains, Illawarra and ACT Free towing in country areas back to the town of the attending NRMA Country Service Centre or 50km in any direction 100km of free towing in remote areas Taxis if your car needs to be towed: up to three times a year, up to $50 each time Free 6-point Vehicle Health Check including windscreen, tyre tread, oil, battery, charging system and water More4Members discounts including Thrifty Car Rental, Travelodge Hotels, car servicing at NRMA MotorServe and more Caravan/trailer Roadside Assistance and minor repairs.
South Australia RAA premieum does the job and very well. I have a friend who needed to get his car & van back to Adelaide from Yamba after a fishing accident, delivered to his door no cost along with some accommodation and travel expenses.
