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Post Info TOPIC: Telephone Resellers.


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Telephone Resellers.


Hi,

A couple of weeks back there was a editorial on telephone "Black Spots". This post is a sort of follow on/ warning of the editorial.Last year my telephone provider decided that I wasn't paying them enough each month so I decided to look at other plans available.

One Telstra reseller seemed to tick all the boxes that I needed to have ticked. First trip out Western Qld NE South Australia etc.revealed that I wasn't getting full Telstra coverage. To name a couple of places that do have Telstra coverage Mitchell, Morven,Birdsville.

The company would not reply to my telephone calls or emails with regards to my complaints & request for a possible solution. 48 hours after I emailed the Telephone Industry Ombudsman, they offered to cancel my contract take their phone back all at no penalty to me.

This is just a waning that a few  companies are offering what appears to be pretty good deals and they are if You stay within the major centres.

Regards Mike.



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Explorer wrote:

Hi,

A couple of weeks back there was a editorial on telephone "Black Spots". This post is a sort of follow on/ warning of the editorial.Last year my telephone provider decided that I wasn't paying them enough each month so I decided to look at other plans available.

One Telstra reseller seemed to tick all the boxes that I needed to have ticked. First trip out Western Qld NE South Australia etc.revealed that I wasn't getting full Telstra coverage. To name a couple of places that do have Telstra coverage Mitchell, Morven,Birdsville.

The company would not reply to my telephone calls or emails with regards to my complaints & request for a possible solution. 48 hours after I emailed the Telephone Industry Ombudsman, they offered to cancel my contract take their phone back all at no penalty to me.

This is just a waning that a few  companies are offering what appears to be pretty good deals and they are if You stay within the major centres.

Regards Mike.


This does seem to be a bit of a trap for young playerscry

I considered changing to the Aldi deal until I read on their internet site that they use "part of" the Telstra network.  I need "all of" and then somebiggrin 



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Strange you say that as I have been to those places and worse and still get signal with a 12db antenna ROD



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The aldi deal covers the Telstra next G network but not the 4g network I have traveled with a friend who uses the telstra next G with Telstra as his provider he pays $85 for his service which is not quite as good as the Aldi Plan that I pay $35 for.
We have been in some fairly remote places and both get same quality of signal I would much rather pay $35 per month (30) days

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Amazing how quick they move when you involve the ombudsman.
Larry

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aussietraveller wrote:

The aldi deal covers the Telstra next G network but not the 4g network I have traveled with a friend who uses the telstra next G with Telstra as his provider he pays $85 for his service which is not quite as good as the Aldi Plan that I pay $35 for.
We have been in some fairly remote places and both get same quality of signal I would much rather pay $35 per month (30) days


 The Aldi and Kogan deal only uses the Telstra WHOLESALE network most of 2g and most of 3g but is subject to variation dependent on demand.

Which means that the service is available at WoopWoop at 6.00am but not at 4.00pm when there is a high demand from Telstra customers..



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ROWDYRABBIT1 wrote:

Strange you say that as I have been to those places and worse and still get signal with a 12db antenna ROD


 Yes but the question must be who is your provider??????



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Explorer wrote:

Hi,

A couple of weeks back there was a editorial on telephone "Black Spots". This post is a sort of follow on/ warning of the editorial.Last year my telephone provider decided that I wasn't paying them enough each month so I decided to look at other plans available.

One Telstra reseller seemed to tick all the boxes that I needed to have ticked. First trip out Western Qld NE South Australia etc.revealed that I wasn't getting full Telstra coverage. To name a couple of places that do have Telstra coverage Mitchell, Morven,Birdsville.

The company would not reply to my telephone calls or emails with regards to my complaints & request for a possible solution. 48 hours after I emailed the Telephone Industry Ombudsman, they offered to cancel my contract take their phone back all at no penalty to me.

This is just a waning that a few  companies are offering what appears to be pretty good deals and they are if You stay within the major centres.

Regards Mike.


 I see you are new to this forum,, but unless you provide the name of the service provider your post is of no use to anyone.



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I will add a bit to the debate. I deal with both Telstra and Optus professionally, and I found out recently that Telstra claim to cover 2.1 million square kilometers of this great land, and while Optus claim to cover only 1% less of the population, they do actually cover about 600,000 square kilometer less of the country, that includes about 30 small towns.

I believe now that Telstra have almost converted all the 3G towers to include 4G, and that 4G speed is proving faster in the country than it is in the city. The key to good performance in the bush is a good antenna, a 9Db + antenna will take you at least 50 k past the declared coverage areas at least for voice.

I tried to get details on how much of the respective coverage areas Amaysim (Optus) and Aldi (Telstra) cover, and while I felt that the people I was talking to would have told me if they knew, it appears it is not an easy thing to establish. Both carriers stated that the re sellers did indeed have access to part of the network, and that their service was the first to suffer when things were compromised.

When asked what they would use to get data access on the move, both pointed towards the  Huawei E5372, it is a strong easy to use device, but the key was its ability to use external antenna (it can take two).

The advice was buy the Huawei (rather than the Netgear), and with the money you save buy a better antenna, the quality of your antenna defines the quality of your service.

What am I going to do?

I am going to keep my smart phone with Optus (because it is incredibly cheap, as work pays), and I will add a Huawei E5372 with a pre paid Telstra plan, I will also buy a good antenna and a pole (to get the Antenna high). When i can I will use Optus for everything, if no Optus, then I will use the Telstra. I will buy my Telstra service from Telstra.

I hope this helps people find an answer that works for them.



-- Edited by Plendo on Wednesday 5th of March 2014 10:10:40 PM

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Guru

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Posts: 2206
Date:

Plendo wrote:

I will add a bit to the debate. I deal with both Telstra and Optus professionally, and I found out recently that Telstra claim to cover 2.1 million square kilometers of this great land, and while Optus claim to cover only 1% less of the population, they do actually cover about 600,000 square kilometer less of the country, that includes about 30 small towns.

I believe now that Telstra have almost converted all the 3G towers to include 4G, and that 4G speed is proving faster in the country than it is in the city. The key to good performance in the bush is a good antenna, a 9Db + antenna will take you at least 50 k past the declared coverage areas at least for voice.

I tried to get details on how much of the respective coverage areas Amaysim (Optus) and Aldi (Telstra) cover, and while I felt that the people I was talking to would have told me if they knew, it appears it is not an easy thing to establish. Both carriers stated that the re sellers did indeed have access to part of the network, and that their service was the first to suffer when things were compromised.

When asked what they would use to get data access on the move, both pointed towards the  Huawei E5372, it is a strong easy to use device, but the key was its ability to use external antenna (it can take two).

The advice was buy the Huawei (rather than the Netgear), and with the money you save buy a better antenna, the quality of your antenna defines the quality of your service.

What am I going to do?

I am going to keep my smart phone with Optus (because it is incredibly cheap, as work pays), and I will add a Huawei E5372 with a pre paid Telstra plan, I will also buy a good antenna and a pole (to get the Antenna high). When i can I will use Optus for everything, if no Optus, then I will use the Telstra. I will buy my Telstra service from Telstra.

I hope this helps people find an answer that works for them.



-- Edited by Plendo on Wednesday 5th of March 2014 10:10:40 PM


 Hey thanks for the info Plendo,, especially the Huawei bit.



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