I can't seem to uninstall it. The box says 'do you want to allow the following program to update software on this computer?' When I click on no it does nothing. ???
And yes, it is version 7.
-- Edited by Beth54 on Saturday 2nd of February 2013 04:05:28 PM
yes I know that this should go into Tech Section but its too important to go there as not many members go there, the advice doing the rounds is that you disable or delete Java IF you have ver 7
yes I know that this should go into Tech Section but its too important to go there as not many members go there, the advice doing the rounds is that you disable or delete Java IF you have ver 7
yes I know that this should go into Tech Section but its too important to go there as not many members go there, the advice doing the rounds is that you disable or delete Java IF you have ver 7
jimricho, some tech sites are saying do not use the update, so who to trust that is the problem, I had no problem with my Java v 7 just deleted it but had ver 6 so left that there.
I did as you suggested and deleted java then next ran a full McAfee scan and found the exact virus you are warning about in my daughters profile.
The anti virus program managed to delete it in entirety. No harm done as far as i know with no simtons showing now or before. How good was your post? Thank you wombat.
Here is an important link that summarizes the malware. Please note everyone the infection is rated as very bad.
Beth, at this stage all I can recommend is you update your virus checker and do a FULL scan, most people think their virus checker does a scan daily, it does not, 9 times out of 10 it does a quick scan, scanning only about 100 files on your system so make sure you do a FULL SCAN
Beth, at this stage all I can recommend is you update your virus checker and do a FULL scan, most people think their virus checker does a scan daily, it does not, 9 times out of 10 it does a quick scan, scanning only about 100 files on your system so make sure you do a FULL SCAN
what virus checker do you use beth
I use Microsoft Security Essentials. I was told that was as good as anything. I do a quick scan regularly, but haven't done a full scan for awhile. I'll do that now. If I can't get rid of it, I may have to take it to one of my know-it-all kids.
Beth, at this stage all I can recommend is you update your virus checker and do a FULL scan, most people think their virus checker does a scan daily, it does not, 9 times out of 10 it does a quick scan, scanning only about 100 files on your system so make sure you do a FULL SCAN
what virus checker do you use beth
I use Microsoft Security Essentials. I was told that was as good as anything. I do a quick scan regularly, but haven't done a full scan for awhile. I'll do that now. If I can't get rid of it, I may have to take it to one of my know-it-all kids.
MSE is great and its free, might be a good idea for somebody to get hands on to see what is going on.
I did as you suggested and deleted java then next ran a full McAfee scan and found the exact virus you are warning about in my daughters profile.
The anti virus program managed to delete it in entirety. No harm done as far as i know with no simtons showing now or before. How good was your post? Thank you wombat.
Here is an important link that summarizes the malware. Please note everyone the infection is rated as very bad.
Full scan done and no nasties! Phew! I'll still look into why I can't uninstall Java.
wow that was quick, takes about 3 hours to scan my laptop, but it does depend how much stuff you have on there and how big your drive is.
yes, still get one of you know it all kids to look at the java problem for you, going rate at current time for tech work is $85-$95 ph so I hope they will do a reduction for you.
I can't seem to uninstall it. The box says 'do you want to allow the following program to update software on this computer?' When I click on no it does nothing. ???
And yes, it is version 7.
-- Edited by Beth54 on Saturday 2nd of February 2013 04:05:28 PM
Hi Beth
The reason you are unable to uninstall Java is when you start the uninstall, the program is asking do you want to update this program and an uninstall is actually an update to your computer so the answer is YES and then the uninstall will go ahead, I know it doesn't seem to make much sense but then computer programmers thought processes are different to those of us common people.
I can't seem to uninstall it. The box says 'do you want to allow the following program to update software on this computer?' When I click on no it does nothing. ???
And yes, it is version 7.
-- Edited by Beth54 on Saturday 2nd of February 2013 04:05:28 PM
Hi Beth
The reason you are unable to uninstall Java is when you start the uninstall, the program is asking do you want to update this program and an uninstall is actually an update to your computer so the answer is YES and then the uninstall will go ahead, I know it doesn't seem to make much sense but then computer programmers thought processes are different to those of us common people.
Cheers
David
thanks RD that could be right, and Beth if it does update you could then retry the uninstall again
Firstly even after i uninstalled all of the Java programmes and ran i full McAfee scan and the virus was removed i noticed a very odd behavior with my security. While everything was showing green and fixed with no problems at all with McAfee i discovered my fire wall was actually off but reporting is was on. In other words the virus had entered my McAfee security and was twiddling with the programme.
I reported this to them. I uninstalled and then reinstalled up to date McAfee, ran a full scan again and it picked up the virus yet again, once more the virus tinkered with my security and it was showing false condition. Please note java was again showing up in my programmes.
I next did a restore to a date a year ago and in safe mode deleted java, McAfee and every other unnecessary programme i could think of. Ran CC cleaner to make sure ever little bit of deleted information was totally wiped clean from my puter. Reinstalled up to date security and ran a total scan. I can now report all is OK. Passwords all changed. Security set to stealth and nothing is entering or leaving my puter without explicit permission.All programms left have been updated also In all it hours of work to fix.
No damage was done and no information as far as i can tell has been taken. I was lucky i acted so quickly.
Great post wombat, thank you again
thats all good to hear and CCleaner is the best program out there for cleaning a pc IMHO