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Post Info TOPIC: Update on Navigator refund
Beth54


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Update on Navigator refund
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Some of you may remember my trying to get a refund on my navigator.

Well I'm happy to report that I got my refund.

I had a phone call from the Area Manager of Aldi, Florian, and he grovelled and apologised sufficiently and authorised my refund at the same store. And the problem Deputy manager, was to be 'educated' on their policy..I hope that meant she got a rap on the knuckles.

Sadly she wasn't there when I went in to get my refund for me to gloat..mind you, she probably wouldn't have remembered me anyway.

As I told Florian, I haven't heard of anyone else having problems with Aldi products and/or refunding, so I won't hold it against them.

 



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Beth, now living on the Redcliffe Peninsula, SEQ.

 

 
rockylizard


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Beth54 wrote:

As I told Florian, I haven't heard of anyone else having problems with Aldi products and/or refunding, so I won't hold it against them.

 Gday...

Nah ... ya shudda sunk in the slipper while ya had em down Beth biggrin 

Cheers - John



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Happywanderer


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Great news Beth. It took a while but eventually they came through.

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Travel Bug


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Good news Beth. Pleased to hear that they did the right thing. smile



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 Cheers. Pam.

Safe and happy travels everyone.

 
Beth54


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John, do you think I was too nice about it? confuse biggrin Maybe I should have gone down in my gumboots and given the girl a kick up the b*m! biggrin 

Thanks Marj & Pam. Yes, did take a while. yawn



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Beth, now living on the Redcliffe Peninsula, SEQ.

 

 
turbopete


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John You know u never ever kick a person when they are down,,,,,except when they try to get up

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Peter
rockylizard


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turbopete wrote:

John You know u never ever kick a person when they are down,,,,,except when they try to get up

  biggrin  biggrin  biggrin  biggrin  biggrin  biggrin  biggrin  biggrin  biggrin

cheers - John



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