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Post Info TOPIC: Honda generator EU20i and EU10i manufacturing problem


Guru

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Honda generator EU20i and EU10i manufacturing problem


As per my recent thread in the "Technical" section of this website my six month old Honda EU20i generator recently developed a fault which caused it to run roughly and then cut out. Sometimes it would run for a couple of hours without issue and other times only a few minutes.

A warranty investigation and repair strongly suggests the issue is the faulty manufacture of the spark plug cap. Apparently this is a known issue and is a simple and quick fix for the Honda dealer ie. they fit a new plug cap. Honda service bulletin #56 applies.

Three models are affected (I think these have all been manufactured in the past 18 months):

Model number -- Serial number range

EU1000iT1 - EAAT-1066829 to EAAT-1102783

EU2000iT1 - EACT-1623182 to EACT-1845559

EB2000iT1 - EAET-1009698 to EAET-1012829

This will not always be an easy problem for, especially, non technical owners to identify and, in my opinion, Honda should have issued a recall for the matter - the fact that they didn't for what is generally considered to be the top of the line, and certainly the most expensive, generator in its class is disappointing.

My generator is now running noticeably more smoothly.

An image copy of the service bulletin is attached to this post.



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Guru

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Thanks Mike, mines not affected

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Jeff & Rae travelling in a motorhome



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Yes thanks mike I think mine is right as well.
Landy

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In life it is important to know when to stop arguing with people and simply let them be wrong.


Veteran Member

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Thank you Mike for posting this information. I thought there was something wrong with mine so I was not surprised to find my serial number was an affected model. I took this info to a Honda dealer who replaced the faulty cap under warranty.


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Guru

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Heather42 wrote:

Thank you Mike for posting this information.


My pleasure :) Being able to make such issues public is one of the real advantages of the internet.

It is very disappointing that Honda have not made this problem more well known and ordered a recall.



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"I beseech you in the bowels of Christ think it possible you may be mistaken"

Oliver Cromwell, 3rd August 1650 - in a letter to the General Assembly of the Kirk of Scotland

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