After up dating window 10 I was asked to put in my passworth , got rejected ,cant get in to computer. So I went on the net to find out what went wrong, and yes a lot of people got the same problem. I haven't found a fix jet. I am on a Mac and it is such a simple computer compared to a PC. Microsoft ,you are costing me some money to get this fixed ,you bunch of loosers ,cheers
Possum3 said
06:17 PM Nov 26, 2018
If using a Notebook with a Number Lock - Ensure your using your password with either the lock applied/not applied (as you set the password) when using R/H Numeral Pad for Password recognition.
The Belmont Bear said
07:01 PM Nov 26, 2018
My brother in law is not that literate when it comes to computers so he brought his new Windows 10 laptop to me after he had had some difficulties trying to set it up. I am and always have been a Mac user - the time that I wasted trying to work out that thing was ridiculous, it wasn't actually any harder than using a Mac it was just different to what I have been used to. Many years ago I had to buy a PC for home because everything I did at work I wasn't able to work on at home and vice versa nowadays Microsoft Office runs on both so it's not a problem when working on 2 different machines .
Cheers
BB
Recoup said
05:26 PM Nov 27, 2018
I am not able to fix the problem , i take the computer to the shop to get it fixed . Is microsoft paying for it ? I don't think so , in theyer agreement ( 100 pages ) it will most likely say, go and get stuffed ,we got your money. cheers
TheHeaths said
06:13 AM Nov 28, 2018
Hans,
unfortunately I have just done an update, and now suffering a similar problem.
When the computer finished updating came up with the password screen, but did let me in. What has happened however, is that after I got in, it said it was setting the computer up, and hasn't worked since. Came to the normal screen, but couldn't find the desktop or any programs, and just sits there.
Will see what happens today.
The thing I found ironic was the message that said the updates were to "protect me in the online world", and to "leave everything to them".
This is looking expensive.
Recoup said
06:53 AM Nov 28, 2018
TheHeaths wrote:
Hans,
unfortunately I have just done an update, and now suffering a similar problem.
When the computer finished updating came up with the password screen, but did let me in. What has happened however, is that after I got in, it said it was setting the computer up, and hasn't worked since. Came to the normal screen, but couldn't find the desktop or any programs, and just sits there.
Will see what happens today.
The thing I found ironic was the message that said the updates were to "protect me in the online world", and to "leave everything to them".
This is looking expensive.
Apparently you have to have a flash drive with your password in it and then you have to reset your password ???? cheers
And yes I had the same message ,
-- Edited by Recoup on Wednesday 28th of November 2018 07:08:24 AM
The Belmont Bear said
07:18 AM Nov 28, 2018
As I said earlier I am not a PC user and I am definately not an expert with Windows but if the problem only started after doing an update surely there is a way to restart your machine in the safe mode then go to a backup point that was prior to you doing the download. Maybe another Windows user can tell you if it's possible or better still ask Google as you obviously still have a way to access the internet. It doesn't sound to me like it's something that should cost you lots of $$$$ to fix - unless you have to update your machine or put in more memory because it's too old to run Windows 10 then if it was me I would just go back to the earlier version that you were running.
I hope you can get it sorted.
BB
-- Edited by The Belmont Bear on Wednesday 28th of November 2018 07:22:09 AM
Recoup said
08:15 AM Nov 28, 2018
The Belmont Bear wrote:
you obviously still have a way to access the internet.
BB
-- Edited by The Belmont Bear on Wednesday 28th of November 2018 07:22:09 AM
I am on a Mac , my back up for windows ,and I use windows to back up my Mac , . When one computer brakes down then I still have one to go on to the net ,plus I use window for my drone. cheers
Recoup said
02:02 PM Nov 30, 2018
Update on Window 10 , it will cost me $100 to get it fixed , I was going to throw the computer on the tip ,but the technician thinks that he can block the automatic window 10 update for good. So there you have it , be prepared the next up date can cost you some money. Cheers
Santa said
10:08 AM Dec 1, 2018
I'm also a Microsoft user, always have been, am currently running a desk top as well as a lap top using the operating system.
Have never experienced a major problem.
Tony Bev said
03:12 PM Dec 1, 2018
Recoup wrote:
Update on Window 10 , it will cost me $100 to get it fixed , I was going to throw the computer on the tip ,but the technician thinks that he can block the automatic window 10 update for good. So there you have it , be prepared the next up date can cost you some money. Cheers
Hi Recoup
Would you mind asking your "IT" people to write down exactly how it was fixed
Some people who are travelling, and away from the larger towns, may not have access to professionals
Recoup said
07:01 PM Dec 1, 2018
OK ,I will try ,cheers
TheHeaths said
08:01 PM Dec 1, 2018
As a follow up, I have been able to fluke a fix. This is after I had decided I would buy a new computer, as the little unit I have, which does all I want, isn't worth spending a huge amount getting professional intervention.
I tried to do a safe boot on the computer, following instructions off of the internet found on Kathy's phone. It did allow me to try and set it up, but in the end, just finished in the same place with a black screen and no activity.
So, I decided to try and force the computer to do a reset. I had seen the pages I should be able to get to get a reset going, but couldn't get there with a safe boot not working, so decided to do the one thing I had been told not to do to a computer. Switch off the power as it tried to boot up.
So, doing this, I generated one of the reset type pages, and followed the instructions, This was the first time I had been able to do anything, and even though it didn't lead to fixing it, I felt happy enough to try and force reset again by turning off the power. This time, I generated the correct reset page, and accepted the offer to do a full factory reset, even though it cost me a couple of apps that I lost. I was told it would save our photos and documents. So with nothing to lose, set it going.
Well, after an hour and a half, the computer restarted, went through a normal boot up, loaded the updated Windows 10, and has worked perfectly for the past 3 days.
I have been lucky, have no more idea of why it worked, but am thankful that rather than having to buy a computer due to breakdown, I can consider what and when I get when we change.
I guess the moral of the story is, when there is nothing left to lose, then any action is worth trying.
Hope yours is fixed soon Hans.
-- Edited by TheHeaths on Saturday 1st of December 2018 08:01:53 PM
Recoup said
08:43 PM Dec 1, 2018
TheHeaths wrote:
As a follow up, I have been able to fluke a fix. This is after I had decided I would buy a new computer, as the little unit I have, which does all I want, isn't worth spending a huge amount getting professional intervention.
I tried to do a safe boot on the computer, following instructions off of the internet found on Kathy's phone. It did allow me to try and set it up, but in the end, just finished in the same place with a black screen and no activity.
So, I decided to try and force the computer to do a reset. I had seen the pages I should be able to get to get a reset going, but couldn't get there with a safe boot not working, so decided to do the one thing I had been told not to do to a computer. Switch off the power as it tried to boot up.
So, doing this, I generated one of the reset type pages, and followed the instructions, This was the first time I had been able to do anything, and even though it didn't lead to fixing it, I felt happy enough to try and force reset again by turning off the power. This time, I generated the correct reset page, and accepted the offer to do a full factory reset, even though it cost me a couple of apps that I lost. I was told it would save our photos and documents. So with nothing to lose, set it going.
Well, after an hour and a half, the computer restarted, went through a normal boot up, loaded the updated Windows 10, and has worked perfectly for the past 3 days.
I have been lucky, have no more idea of why it worked, but am thankful that rather than having to buy a computer due to breakdown, I can consider what and when I get when we change.
I guess the moral of the story is, when there is nothing left to lose, then any action is worth trying.
I am glad it worked for you ,I would not know where to start to fix it myself , I can build you a complex house ,but computers , it's right over my head . Cheers -- Edited by TheHeaths on Saturday 1st of December 2018 08:01:53 PM
-- Edited by Recoup on Saturday 1st of December 2018 08:45:12 PM
Recoup said
01:25 PM Dec 6, 2018
Hmmm, after the update the computer stoped, now I found out that I need a new hard drive , the HH.will not install W.10 . I still got an older model ,XP but it runs so slow , it almost runs backwards ,cheers
-- Edited by Recoup on Thursday 6th of December 2018 01:26:59 PM
Tony Bev said
11:07 PM Dec 10, 2018
This just happened to my son in law
Acer Aspire 2014 laptop, originally had Windows 7, and then free upgrade to Windows 10
He played around for a bit, doing all the usual things, like removing battery and refitting
Here is what I did and wrote some notes
No Recovery Disc, no Restore Point
Do not panic, you had plenty of time to panic last week
1. Obtain an empty 16 GB USB flash/thumb drive (this is what $Microsoft ask for
2. On another computer go on the Internet and type in, Restore disc for another computer
3. Select a Microsoft website, they will tell you to download a media tool
It is free, but when reading the fine print, the license is only for 24 hours
4. On your computer put the USB in a USB port/slot/opening
5. Find out what key to use to get into the Bios. (On Acer Aspire it is F2)
6. As soon as you press the start button then start tapping the Bios Key, (F2)
7. When the bios window comes up, navigate using the side arrow keys to the "Boot" section
8. You will see your USB it will have a name mine was USB Toshiba Toshiba USB
There were other USB there, but they did not have a name
9. Navigate to this USB using the down arrow keys on the keyboard, (it will probably be the last on the list
10. Bring this USB to the top of the list, so that it boots before the hard drive
Read what is written (in the right hand side pane) and it will tell you how to bring it to the top
On the Acer Aspire, you use the F6 key to bring it up, or F5 key to take it down
11. Exit and save, normally and on the Acer Aspire it is the F10 key
12. You are asked if you want to save configuration changes
Yes should be the default, if not navigate to yes, using the side arrow keys.
Click on Enter Key on keyboard
13. When it boots up just follow the prompts to install the generic Windows 10, or perhaps spend a bit of time trying to repair the original Windows !0, by selecting troubleshoot
14. The important thing to remember is that when you are asked to put your license number in, just (skip page/will phone/etc)
Do not forget to get onto the Internet so that Microsoft has plenty of time to find your license number, before your genetic license expires. (24 hours)
Something to remember is that Microsoft will not use a restore point over 60 days old, and their own automatic restore points, are probably just as corrupt as their, urgent critical updates
It is much better if you make a manual restore point, every couple of months, while the computer/laptop is running to your satisfaction
If anyone would like to know how I made a restore point, then just ask on this thread, I do not always log in, so will not see any PM's
Santa said
08:52 AM Dec 11, 2018
Tony Bev wrote:
This just happened to my son in law
Acer Aspire 2014 laptop, originally had Windows 7, and then free upgrade to Windows 10
He played around for a bit, doing all the usual things, like removing battery and refitting
Here is what I did and wrote some notes
No Recovery Disc, no Restore Point Do not panic, you had plenty of time to panic last week
1. Obtain an empty 16 GB USB flash/thumb drive (this is what $Microsoft ask for
2. On another computer go on the Internet and type in, Restore disc for another computer
3. Select a Microsoft website, they will tell you to download a media tool It is free, but when reading the fine print, the license is only for 24 hours
4. On your computer put the USB in a USB port/slot/opening
5. Find out what key to use to get into the Bios. (On Acer Aspire it is F2)
6. As soon as you press the start button then start tapping the Bios Key, (F2)
7. When the bios window comes up, navigate using the side arrow keys to the "Boot" section
8. You will see your USB it will have a name mine was USB Toshiba Toshiba USB There were other USB there, but they did not have a name
9. Navigate to this USB using the down arrow keys on the keyboard, (it will probably be the last on the list
10. Bring this USB to the top of the list, so that it boots before the hard drive Read what is written (in the right hand side pane) and it will tell you how to bring it to the top On the Acer Aspire, you use the F6 key to bring it up, or F5 key to take it down
11. Exit and save, normally and on the Acer Aspire it is the F10 key
12. You are asked if you want to save configuration changes Yes should be the default, if not navigate to yes, using the side arrow keys. Click on Enter Key on keyboard
13. When it boots up just follow the prompts to install the generic Windows 10, or perhaps spend a bit of time trying to repair the original Windows !0, by selecting troubleshoot
14. The important thing to remember is that when you are asked to put your license number in, just (skip page/will phone/etc) Do not forget to get onto the Internet so that Microsoft has plenty of time to find your license number, before your genetic license expires. (24 hours)
Something to remember is that Microsoft will not use a restore point over 60 days old, and their own automatic restore points, are probably just as corrupt as their, urgent critical updates It is much better if you make a manual restore point, every couple of months, while the computer/laptop is running to your satisfaction
If anyone would like to know how I made a restore point, then just ask on this thread, I do not always log in, so will not see any PM's
Good information there Tony.
Recoup said
12:58 PM Dec 13, 2018
I got the computer fixed ,only $150 , Microsoft ,you owe me some money ,cheers
After up dating window 10 I was asked to put in my passworth , got rejected ,cant get in to computer. So I went on the net to find out what went wrong, and yes a lot of people got the same problem. I haven't found a fix jet. I am on a Mac and it is such a simple computer compared to a PC. Microsoft ,you are costing me some money to get this fixed ,you bunch of loosers ,cheers
Cheers
BB
I am not able to fix the problem , i take the computer to the shop to get it fixed . Is microsoft paying for it ? I don't think so , in theyer agreement ( 100 pages ) it will most likely say, go and get stuffed ,we got your money.
cheers
unfortunately I have just done an update, and now suffering a similar problem.
When the computer finished updating came up with the password screen, but did let me in. What has happened however, is that after I got in, it said it was setting the computer up, and hasn't worked since. Came to the normal screen, but couldn't find the desktop or any programs, and just sits there.
Will see what happens today.
The thing I found ironic was the message that said the updates were to "protect me in the online world", and to "leave everything to them".
This is looking expensive.
Apparently you have to have a flash drive with your password in it and then you have to reset your password ???? cheers
And yes I had the same message ,
-- Edited by Recoup on Wednesday 28th of November 2018 07:08:24 AM
As I said earlier I am not a PC user and I am definately not an expert with Windows but if the problem only started after doing an update surely there is a way to restart your machine in the safe mode then go to a backup point that was prior to you doing the download. Maybe another Windows user can tell you if it's possible or better still ask Google as you obviously still have a way to access the internet. It doesn't sound to me like it's something that should cost you lots of $$$$ to fix - unless you have to update your machine or put in more memory because it's too old to run Windows 10 then if it was me I would just go back to the earlier version that you were running.
I hope you can get it sorted.
BB
-- Edited by The Belmont Bear on Wednesday 28th of November 2018 07:22:09 AM
I am on a Mac , my back up for windows ,and I use windows to back up my Mac ,
. When one computer brakes down then I still have one to go on to the net ,plus I use window for my drone. cheers
I'm also a Microsoft user, always have been, am currently running a desk top as well as a lap top using the operating system.
Have never experienced a major problem.
Hi Recoup
Would you mind asking your "IT" people to write down exactly how it was fixed
Some people who are travelling, and away from the larger towns, may not have access to professionals
OK ,I will try ,cheers
As a follow up, I have been able to fluke a fix. This is after I had decided I would buy a new computer, as the little unit I have, which does all I want, isn't worth spending a huge amount getting professional intervention.
I tried to do a safe boot on the computer, following instructions off of the internet found on Kathy's phone. It did allow me to try and set it up, but in the end, just finished in the same place with a black screen and no activity.
So, I decided to try and force the computer to do a reset. I had seen the pages I should be able to get to get a reset going, but couldn't get there with a safe boot not working, so decided to do the one thing I had been told not to do to a computer. Switch off the power as it tried to boot up.
So, doing this, I generated one of the reset type pages, and followed the instructions, This was the first time I had been able to do anything, and even though it didn't lead to fixing it, I felt happy enough to try and force reset again by turning off the power. This time, I generated the correct reset page, and accepted the offer to do a full factory reset, even though it cost me a couple of apps that I lost. I was told it would save our photos and documents. So with nothing to lose, set it going.
Well, after an hour and a half, the computer restarted, went through a normal boot up, loaded the updated Windows 10, and has worked perfectly for the past 3 days.
I have been lucky, have no more idea of why it worked, but am thankful that rather than having to buy a computer due to breakdown, I can consider what and when I get when we change.
I guess the moral of the story is, when there is nothing left to lose, then any action is worth trying.
Hope yours is fixed soon Hans.
-- Edited by TheHeaths on Saturday 1st of December 2018 08:01:53 PM
-- Edited by Recoup on Saturday 1st of December 2018 08:45:12 PM
Hmmm, after the update the computer stoped, now I found out that I need a new hard drive , the HH.will not install W.10 . I still got an older model ,XP but it runs so slow , it almost runs backwards ,cheers
-- Edited by Recoup on Thursday 6th of December 2018 01:26:59 PM
Acer Aspire 2014 laptop, originally had Windows 7, and then free upgrade to Windows 10
He played around for a bit, doing all the usual things, like removing battery and refitting
Here is what I did and wrote some notes
No Recovery Disc, no Restore Point
Do not panic, you had plenty of time to panic last week
1. Obtain an empty 16 GB USB flash/thumb drive (this is what $Microsoft ask for
2. On another computer go on the Internet and type in, Restore disc for another computer
3. Select a Microsoft website, they will tell you to download a media tool
It is free, but when reading the fine print, the license is only for 24 hours
4. On your computer put the USB in a USB port/slot/opening
5. Find out what key to use to get into the Bios. (On Acer Aspire it is F2)
6. As soon as you press the start button then start tapping the Bios Key, (F2)
7. When the bios window comes up, navigate using the side arrow keys to the "Boot" section
8. You will see your USB it will have a name mine was USB Toshiba Toshiba USB
There were other USB there, but they did not have a name
9. Navigate to this USB using the down arrow keys on the keyboard, (it will probably be the last on the list
10. Bring this USB to the top of the list, so that it boots before the hard drive
Read what is written (in the right hand side pane) and it will tell you how to bring it to the top
On the Acer Aspire, you use the F6 key to bring it up, or F5 key to take it down
11. Exit and save, normally and on the Acer Aspire it is the F10 key
12. You are asked if you want to save configuration changes
Yes should be the default, if not navigate to yes, using the side arrow keys.
Click on Enter Key on keyboard
13. When it boots up just follow the prompts to install the generic Windows 10, or perhaps spend a bit of time trying to repair the original Windows !0, by selecting troubleshoot
14. The important thing to remember is that when you are asked to put your license number in, just (skip page/will phone/etc)
Do not forget to get onto the Internet so that Microsoft has plenty of time to find your license number, before your genetic license expires. (24 hours)
Something to remember is that Microsoft will not use a restore point over 60 days old, and their own automatic restore points, are probably just as corrupt as their, urgent critical updates
It is much better if you make a manual restore point, every couple of months, while the computer/laptop is running to your satisfaction
If anyone would like to know how I made a restore point, then just ask on this thread, I do not always log in, so will not see any PM's
Good information there Tony.