I recently bought a dozen bottles of wine online through Naked Wines.
The wine was cheap and the quality was good.
Since then I have been bombarded with emails offering deals and they recently tried to take money from my
credit card to go towards future purchases. something to do with an Angels club that they run.
Does anyone out there know anything about them please?
Luckily the bank did not give them any money and contacted me about it.
I would appreciate any feedback from people that may have had dealings with them.
GerryP said
11:01 AM Dec 26, 2016
Yes, they are very persistent. You need to contact them and be very insistent that you no longer wish to play their game and they will eventually desist. Also make sure you unsubscribe to any of their marketing stuff.
I bought some of their wines last year and got similar pressures from them, although they didn't actually try and debit my card for further 'donations'. They even rang me a couple of times with the hard sell... which is the best way to put me offside. They no longer bother me.
Ron-D said
03:27 PM Dec 26, 2016
Purchasing things over the Internet is so easy,often cheaper,and most like us have had no trouble using our credit card,with most purchases you just give the operator the numbers and expire date over the phone,so convenient and Hassel free,one day we will be caught out,so far we have been lucky with our gut feeling on who were dealing with....
sandsmere said
07:39 AM Dec 27, 2016
Thanks Gerry and Ron.
I will be contacting them today Gerry to straiten them out.
The Belmont Bear said
07:42 AM Dec 27, 2016
For the last 10 years I have probably gotten 90% of my wine through Cellarmasters who have good quality and prices but are persistent with their marketing. They send me brochures by snail mail, email me and then constantly ring my landline (I was smart enough not to give them my mobile number). They have never tried billing me for things I haven't ordered and are very good with their deliveries but they are bloody annoying. I have gotten so annoyed with them in the past that I threatened not to buy anymore wine if they continued calling, they agreed to stop then a couple of weeks later they started again. My advice is don't join any of the clubs where they send you wine every so many months just buy the wine as you need it, they seem to offer you things like gifts, discount cards, free delivery etc. because they want to entice you to buy from them. When you phone them with your order don't let them go through their special offers routine just give them the order and get out.
I now leave my landline on answering machine and if a caller starts leaving a message I will pick up or call them back only when it's someone that I want to talk to otherwise I just ignore it. You find that most of these unsolicited callers will hang up immediately the prompt starts as they know that it's highly unlikely that anyone is ever going to call them back. I've also heard that some people set up a separate credit card with a small limit which they only use for purchasing over the internet just in case it one day it does get ripped off. Sandsmere you have to be happy with your bank for being alert enough to contact you about a suspect purchase.
sandsmere said
12:16 PM Dec 27, 2016
The Belmont Bear wrote:
For the last 10 years I have probably gotten 90% of my wine through Cellarmasters who have good quality and prices but are persistent with their marketing. They send me brochures by snail mail, email me and then constantly ring my landline (I was smart enough not to give them my mobile number). They have never tried billing me for things I haven't ordered and are very good with their deliveries but they are bloody annoying. I have gotten so annoyed with them in the past that I threatened not to buy anymore wine if they continued calling, they agreed to stop then a couple of weeks later they started again. My advice is don't join any of the clubs where they send you wine every so many months just buy the wine as you need it, they seem to offer you things like gifts, discount cards, free delivery etc. because they want to entice you to buy from them. When you phone them with your order don't let them go through their special offers routine just give them the order and get out.
I now leave my landline on answering machine and if a caller starts leaving a message I will pick up or call them back only when it's someone that I want to talk to otherwise I just ignore it. You find that most of these unsolicited callers will hang up immediately the prompt starts as they know that it's highly unlikely that anyone is ever going to call them back. I've also heard that some people set up a separate credit card with a small limit which they only use for purchasing over the internet just in case it one day it does get ripped off. Sandsmere you have to be happy with your bank for being alert enough to contact you about a suspect purchase.
Thanks TBB.
Some good advice there.
macka17 said
05:55 PM Dec 28, 2016
Yrs ago.
When this credit cards over net started to get serious.
My Bank manager told me.
Open a separate account, with $30 in it.
and have debit card for that acc't.
Any purchases on net or elsewhere.
Just transfer moneys from your main acc't to that one to pay bill.
ANY shonkey's have access to the debit Acc't only.
My bank has 3 owners. Bank SA. St George. and Westpac.
Main in one. Debit in another. No links between.
I don't have much anymore. But nobody but me getting it.
sandsmere said
08:09 AM Dec 29, 2016
Thanks for the replies everybody.
After a telephone call and a couple of email exchanges I think they have finally got the message.
I am going to get a Load&Go visa card through Australia Post for all future internet purchases .
Bryan said
11:23 AM Dec 30, 2016
Its a bit off topic but I just love the names of some of our vineyards.
Here in WA there is Lost Lake, Howling Wolf and Miles from nowhere, Mad Fish,just to name a few.
macka17 said
10:48 PM Dec 30, 2016
Plonk's alright if you like sour vinegar.
As they all taste to me.
Start one on whiskeys. A proper drink.
Chuckle..
The Belmont Bear said
02:40 PM Dec 31, 2016
Hey Macka if your wines are tasting like sour vinegar take them straight back and demand your $1.50 back usually the typed or photocopied labels are a dead give away. I still remember growing up in Australia when trying to impress a girl meant lashing out on a bottle of Gala Spumante, Starwine or Porphyry Pearl at a restaurant. About the only wine drunk in the pubs in this area used to be port and coke or a maybe a schooner of beer with a dash of green ginger in the winter. Being from Australia's oldest wine region you can understand why we were really up there with the big wine consumers of our time. It wasn't until they started bringing out the Chateau Cardboard varieties that Aussies really got comfortable with drinking it. Now the industry is worth billions both at home and in exports and the quality of our premium Aussie wines is up there with the best in world - maybe not the ones in Macka's price range but most of the time you will get what you pay for.. just joking Macka I don't mind a good single malt either.
I once got offered a taste of a really expensive top shelf port at a cellar door on the upper Swan in WA for $5, the guy nearly fell over when I said not unless he had included the price of the coke in that $5. from his reaction I don't think port and coke must have been that popular around Perth. Don't laugh till you try this on a hot day when you just can't quench your thirst - 3/4 fill a tall glass with ice, add a nip of port (not your real expensive stuff), fill with coke, stir, sip slowly while sucking on the ice.
I recently bought a dozen bottles of wine online through Naked Wines.
The wine was cheap and the quality was good.
Since then I have been bombarded with emails offering deals and they recently tried to take money from my
credit card to go towards future purchases. something to do with an Angels club that they run.
Does anyone out there know anything about them please?
Luckily the bank did not give them any money and contacted me about it.
I would appreciate any feedback from people that may have had dealings with them.
Yes, they are very persistent. You need to contact them and be very insistent that you no longer wish to play their game and they will eventually desist. Also make sure you unsubscribe to any of their marketing stuff.
I bought some of their wines last year and got similar pressures from them, although they didn't actually try and debit my card for further 'donations'. They even rang me a couple of times with the hard sell... which is the best way to put me offside. They no longer bother me.
Purchasing things over the Internet is so easy,often cheaper,and most like us have had no trouble using our credit card,with most purchases you just give the operator the numbers and expire date over the phone,so convenient and Hassel free,one day we will be caught out,so far we have been lucky with our gut feeling on who were dealing with....
Thanks Gerry and Ron.
I will be contacting them today Gerry to straiten them out.
I now leave my landline on answering machine and if a caller starts leaving a message I will pick up or call them back only when it's someone that I want to talk to otherwise I just ignore it. You find that most of these unsolicited callers will hang up immediately the prompt starts as they know that it's highly unlikely that anyone is ever going to call them back. I've also heard that some people set up a separate credit card with a small limit which they only use for purchasing over the internet just in case it one day it does get ripped off. Sandsmere you have to be happy with your bank for being alert enough to contact you about a suspect purchase.
When this credit cards over net started to get serious.
My Bank manager told me.
Open a separate account, with $30 in it.
and have debit card for that acc't.
Any purchases on net or elsewhere.
Just transfer moneys from your main acc't to that one to pay bill.
ANY shonkey's have access to the debit Acc't only.
My bank has 3 owners. Bank SA. St George. and Westpac.
Main in one. Debit in another. No links between.
I don't have much anymore. But nobody but me getting it.
Thanks for the replies everybody.
After a telephone call and a couple of email exchanges I think they have finally got the message.
I am going to get a Load&Go visa card through Australia Post for all future internet purchases .
Its a bit off topic but I just love the names of some of our vineyards.
Here in WA there is Lost Lake, Howling Wolf and Miles from nowhere, Mad Fish,just to name a few.
As they all taste to me.
Start one on whiskeys. A proper drink.
Chuckle..
Hey Macka if your wines are tasting like sour vinegar take them straight back and demand your $1.50 back usually the typed or photocopied labels are a dead give away. I still remember growing up in Australia when trying to impress a girl meant lashing out on a bottle of Gala Spumante, Starwine or Porphyry Pearl at a restaurant. About the only wine drunk in the pubs in this area used to be port and coke or a maybe a schooner of beer with a dash of green ginger in the winter. Being from Australia's oldest wine region you can understand why we were really up there with the big wine consumers of our time. It wasn't until they started bringing out the Chateau Cardboard varieties that Aussies really got comfortable with drinking it. Now the industry is worth billions both at home and in exports and the quality of our premium Aussie wines is up there with the best in world - maybe not the ones in Macka's price range but most of the time you will get what you pay for.. just joking Macka I don't mind a good single malt either.
from his reaction I don't think port and coke must have been that popular around Perth. Don't laugh till you try this on a hot day when you just can't quench your thirst - 3/4 fill a tall glass with ice, add a nip of port (not your real expensive stuff), fill with coke, stir, sip slowly while sucking on the ice.
I once got offered a taste of a really expensive top shelf port at a cellar door on the upper Swan in WA for $5, the guy nearly fell over when I said not unless he had included the price of the coke in that $5.