Is anyone having any hassles with their vast renewal. I am trying to renewal mine but not getting any response. Normally it advises that the renewal has been done or if you try more than 1 month in advance it advises you that you cannot until the renewal happens under 1 month. I am not getting any answer response at all.
briche
Grey fox said
07:59 PM Jun 22, 2016
Did ours yesterday no problems
valiant81 said
08:06 PM Jun 22, 2016
Hi Briche;
First off with the vast renewal, do your have your dish connected !!! can you receive channel 800 !!! Even with your receiver running out of authorized time you can still receive this default channel.
You have to be able to receive this channel be for asking for your receiver to be authorized ( vast will need your receivers card 10 digit number ) and a e-mail is the best way of contacting them. It could take a little while for it to happen, but try one of the channels and if not go back to channel 800 and try a bit later.
Hey Jim said
09:21 PM Jun 22, 2016
valiant81 wrote:
Hi Briche;
First off with the vast renewal, do your have your dish connected !!! can you receive channel 800 !!! Even with your receiver running out of authorized time you can still receive this default channel.
You have to be able to receive this channel be for asking for your receiver to be authorized ( vast will need your receivers card 10 digit number ) and a e-mail is the best way of contacting them. It could take a little while for it to happen, but try one of the channels and if not go back to channel 800 and try a bit later.
Hi Briche,
As above I reconnected on 17th. You must leave your set switched on till the TV confirms that you are back on. On the TV screen It will tell you ( If you are reciving this broadcast on Ch800 you are back on.) They will send you a confirmation Email.
-- Edited by Hey Jim on Wednesday 22nd of June 2016 09:22:10 PM
goldfinger said
11:20 PM Jun 22, 2016
I just ring the charming lady in Qld who does the renewals on 1300993376...quote my name and Smart Card Number...she knows me now anyway.....I have renewed out of the stipulated times as I tell her I'm heading into the W.A. donga again and won't be able to communicate..she extends my Vast another 6 months....she also transfers the East Coast/West Coast Service for me as well....all done in one simple phone call....if everyone was as co-operative/obliging as this Lady we would never have any problems in our business dealings.....Hoo Roo
briche said
11:08 AM Jun 23, 2016
Thank you all for your comments. I have contacted them via their contact site and will await their reply.
Brian
Delta18 said
01:07 PM Jun 23, 2016
briche wrote:
Is anyone having any hassles with their vast renewal. I am trying to renewal mine but not getting any response. Normally it advises that the renewal has been done or if you try more than 1 month in advance it advises you that you cannot until the renewal happens under 1 month. I am not getting any answer response at all.
briche
You don't have to talk to anyone, just go to this page, put your details and wait, usually not long provided your sat dish is locked onto the sat & you have the 800 channel. They will do the re-hit during office hours EST.
Cheers Neil
briche said
02:23 PM Jun 23, 2016
Problem resolved, got my dates mixed up, 3 months early. Senior moment I guess. Thanks all for comments. Just goes to show how well this forum works.
Brian
Kiwi-as said
07:07 PM Jun 23, 2016
Hey Brian mate, should I come back and look after you, and keep you out of strife.
briche said
10:28 AM Jun 24, 2016
Well you could if you wanted but would I be any better off. Cheryl said, it would be a case of the blind leading the blind, cheeky girl !!
-- Edited by briche on Friday 24th of June 2016 10:29:38 AM
Dougwe said
01:07 PM Jun 24, 2016
Mmmmm, maybe I better come down from the tropics and look after you:)) I just have to get up before Uncle Al though.
Gee Brian, that MrK is cheeky isn't he :)). I'm glad Cheryl said that and not me :))
Is anyone having any hassles with their vast renewal. I am trying to renewal mine but not getting any response. Normally it advises that the renewal has been done or if you try more than 1 month in advance it advises you that you cannot until the renewal happens under 1 month. I am not getting any answer response at all.
briche
Did ours yesterday no problems
Hi Briche;
First off with the vast renewal, do your have your dish connected !!! can you receive channel 800 !!! Even with your receiver running out of authorized time you can still receive this default channel.
You have to be able to receive this channel be for asking for your receiver to be authorized ( vast will need your receivers card 10 digit number ) and a e-mail is the best way of contacting them. It could take a little while for it to happen, but try one of the channels and if not go back to channel 800 and try a bit later.
Hi Briche,
As above I reconnected on 17th. You must leave your set switched on till the TV confirms that you are back on. On the TV screen It will tell you ( If you are reciving this broadcast on Ch800 you are back on.) They will send you a confirmation Email.
-- Edited by Hey Jim on Wednesday 22nd of June 2016 09:22:10 PM
Thank you all for your comments. I have contacted them via their contact site and will await their reply.
Brian
You don't have to talk to anyone, just go to this page, put your details and wait, usually not long provided your sat dish is locked onto the sat & you have the 800 channel. They will do the re-hit during office hours EST.
Cheers Neil
Problem resolved, got my dates mixed up, 3 months early. Senior moment I guess. Thanks all for comments. Just goes to show how well this forum works.
Brian
Hey Brian mate, should I come back and look after you, and keep you out of strife.
Well you could if you wanted but would I be any better off. Cheryl said, it would be a case of the blind leading the blind, cheeky girl !!
-- Edited by briche on Friday 24th of June 2016 10:29:38 AM
Gee Brian, that MrK is cheeky isn't he :)). I'm glad Cheryl said that and not me :))