Van back from service agent with warranty issues addressed.
New compliance plate, Max ball weight raised from200kg to 320 kg (ATM 3200).
240 power back on, turned out to be not the air-conditioner, but a faulty RCD/circuit breaker.
Table fixed with silicon and longer screws.
Awning end plate re-aligned so we can fit accessories into the spare slot.
Dunno whether the "S" bend valve for the sink has been improved.
Also new springs and shocks courtesy of Pedders, for the tow vehicle.
Its been a busy day!
rainy1850 said
08:46 PM Apr 13, 2016
Do we need to be worried. We are picking up our journey outback next Friday. Do you have to make final payment before checking if all okay
Bruce and Bev said
10:05 PM Apr 13, 2016
Hi Rainy. You may be lucky and get an RV with no faults at all, or be like most of us and have either a few initial issues, or on-going problems.
Unfortunately, the Dealer wont give you the vehicle until they have all their money.
Its strongly recommended you take your RV away for a few days and give it a good driving test and also try out all its facilities - have paper and pen to write down any faults and then back to the Dealer for repairs.
Remember, they may tell you the warranty is only 12 months, but there is an "implied" warranty under the consumer protection laws and depending on what the problem is, the warranty may extend for 5-6 years or more. They are required by law to repair or replace such faults or your state protection dept will likely prosecute them and they will be forced to fix.
But fingers crossed, all will be good for you :)
Iana - good to hear all has gone with the repairs and that no more pop up
jade46 said
06:10 AM Apr 14, 2016
rainy1850 wrote:
Do we need to be worried. We are picking up our journey outback next Friday. Do you have to make final payment before checking if all okay
Definitely do not pay before inspection We have just picked up Jayco Motorhome .It took 3 attempts to take delivery
Take your time and remove the rose colored glasses. Try not to be excited. See my post in "show us your rig"
They will fix problems no worries but you have to ask
Cheers
DT
Hey Jim said
02:58 PM Apr 14, 2016
Hi Ian,
You have done well.
Re: Your S Bend for you sink. You should have Hypo Valves X 2 fitted. The S bend is a thing of the past.
What did they/ You do to get them to change the compliance Plate. I want the same deal.
Ours will be ready to collect tomorrow afternoon. Fingers XXXXXX
Jim
goldfinger said
03:38 PM Apr 14, 2016
Wish I could have a ring side seat Jim...with my defibrillator in each hand ready.....no....not for you.....for their Chief Delivery man....especially when he tells you all they've managed to fix is your new S bend...lmao......good ruck....er good luck.....Hoo Roo
-- Edited by goldfinger on Thursday 14th of April 2016 03:39:50 PM
iana said
07:12 PM Apr 14, 2016
Hey Jim wrote:
Hi Ian,
You have done well.
Re: Your S Bend for you sink. You should have Hypo Valves X 2 fitted. The S bend is a thing of the past.
What did they/ You do to get them to change the compliance Plate. I want the same deal.
Ours will be ready to collect tomorrow afternoon. Fingers XXXXXX
Jim
Re the Hypo valve, it was slow to drain, I haven't tried it yet, the service guy said it worked like a "Whoopee" cushion. My wife says it is still quite slow to drain.
The sales guy who we dealt with when buying the van chased up the new compliance plate. As you know it didn't happen over night, so some extra disscussions were happening at Jayco on this matter, and I have it, that all new vans will come with the ball weights stamped "Non Applicable". I suggest you have a "Friendly' chat with your sales agent on this.
Don't forget, I still am in the process of re-locating the water tank and grey water tank, as well as needing to do a bit of re-routing of external wiring looms, not covered under warranty.
Bruce and Bev said
09:47 PM Apr 14, 2016
I think all the RV outlets tend to drain slower than you would expect, even when only running a small amount of water directly down the plugs, as opposed to having the sink full and taking out the drain plug. And given the same amount of water being flushed through and with no sullage pipes attached, it would suggest the hypo valves are responsible - better than not having them.
Rainy I agree with Jade (I misunderstood ianas original msg about inspection before paying) about taking your time when you go to pick up your RV. Most dealers will tell you you have 1 hour or whatever and they will show you how to use the various parts (like the 12v water pump and fridge, for example). They do not allow you specific time to actually inspect the vehicle.
Remember youre the buyer and youre in charge. If they book you in for a certain time for "hand-over", tell them you will be there an hour or so earlier so you can have a look over the RV. Unfortunately most of the potential problem things and areas are hidden and not accessible to such inspection - but you will obviously pick up any obvious issues
rainy1850 said
07:11 PM Apr 15, 2016
Thanks for this. I have made notes of things to look for. I am getting a bank cheque for remainder but will not hand over till hubby happy. Hopefully, most will be okay as anniversary 28th and so need a break and today got a new little granddaughter so can now go away for a little bit.
so excited
iana said
11:09 AM Apr 16, 2016
The truth is rainy1850, the excitement of the occasion, the newness, the glitter and all the information on all the gadgets and equipment that you have to absorb, you really won't see these things until you have the van at home and you have settled down a bit. I know I had more time over a week to check out our van, and in that time I did not really go over it with a fine tooth comb. You see what you want to see, and the gremlins emerge a week or so later. Just enjoy the journey!
Van back from service agent with warranty issues addressed.
New compliance plate, Max ball weight raised from200kg to 320 kg (ATM 3200).
240 power back on, turned out to be not the air-conditioner, but a faulty RCD/circuit breaker.
Table fixed with silicon and longer screws.
Awning end plate re-aligned so we can fit accessories into the spare slot.
Dunno whether the "S" bend valve for the sink has been improved.
Also new springs and shocks courtesy of Pedders, for the tow vehicle.
Its been a busy day!
Do we need to be worried. We are picking up our journey outback next Friday. Do you have to make final payment before checking if all okay
Unfortunately, the Dealer wont give you the vehicle until they have all their money.
Its strongly recommended you take your RV away for a few days and give it a good driving test and also try out all its facilities - have paper and pen to write down any faults and then back to the Dealer for repairs.
Remember, they may tell you the warranty is only 12 months, but there is an "implied" warranty under the consumer protection laws and depending on what the problem is, the warranty may extend for 5-6 years or more. They are required by law to repair or replace such faults or your state protection dept will likely prosecute them and they will be forced to fix.
But fingers crossed, all will be good for you :)
Iana - good to hear all has gone with the repairs and that no more pop up
Definitely do not pay before inspection We have just picked up Jayco Motorhome .It took 3 attempts to take delivery
Take your time and remove the rose colored glasses. Try not to be excited. See my post in "show us your rig"
They will fix problems no worries but you have to ask
Cheers
DT
Hi Ian,
You have done well.
Re: Your S Bend for you sink. You should have Hypo Valves X 2 fitted. The S bend is a thing of the past.
What did they/ You do to get them to change the compliance Plate. I want the same deal.
Ours will be ready to collect tomorrow afternoon. Fingers XXXXXX
Jim
Wish I could have a ring side seat Jim...with my defibrillator in each hand ready.....no....not for you.....for their Chief Delivery man....especially when he tells you all they've managed to fix is your new S bend...lmao......good ruck....er good luck.....Hoo Roo
-- Edited by goldfinger on Thursday 14th of April 2016 03:39:50 PM
Re the Hypo valve, it was slow to drain, I haven't tried it yet, the service guy said it worked like a "Whoopee" cushion. My wife says it is still quite slow to drain.
The sales guy who we dealt with when buying the van chased up the new compliance plate. As you know it didn't happen over night, so some extra disscussions were happening at Jayco on this matter, and I have it, that all new vans will come with the ball weights stamped "Non Applicable". I suggest you have a "Friendly' chat with your sales agent on this.
Don't forget, I still am in the process of re-locating the water tank and grey water tank, as well as needing to do a bit of re-routing of external wiring looms, not covered under warranty.
Rainy I agree with Jade (I misunderstood ianas original msg about inspection before paying) about taking your time when you go to pick up your RV. Most dealers will tell you you have 1 hour or whatever and they will show you how to use the various parts (like the 12v water pump and fridge, for example). They do not allow you specific time to actually inspect the vehicle.
Remember youre the buyer and youre in charge. If they book you in for a certain time for "hand-over", tell them you will be there an hour or so earlier so you can have a look over the RV. Unfortunately most of the potential problem things and areas are hidden and not accessible to such inspection - but you will obviously pick up any obvious issues
Thanks for this. I have made notes of things to look for. I am getting a bank cheque for remainder but will not hand over till hubby happy. Hopefully, most will be okay as anniversary 28th and so need a break and today got a new little granddaughter so can now go away for a little bit.
so excited