The power of the people have spoken, has (Plus a few Emails in the right directions. Thankyou to Each and everyone who has helped us.) made all the Difference. Our van has moved up the line from April 7th to next Tuesday . The fixers will take time and some of those that have been listed will not be addressed . We will address this, if the need arises. When she is returned to us.
WE OWE YOU ALL TIMES OVER. Some one up there is looking after us.
The very best regards Jim & Lambie
Koala said
08:55 PM Jan 5, 2016
Hi,
I don't know the story on what problems you have had and as to why you are requiring repairs but I would just like to know how these many caravan manufacturers get away with producing such poor quality products, I certainly would not expect to go pick up my $80,000 Toyota & be expected to take possession of an item that is far from what I have paid for. I am considering approaching those in higher places than myself to get something going so that these caravan builders have to pass a very high standard of quality control & testing before a new caravan can be sold to consumers. The more people I speak to it seems at least one in five buyers of new Vans experience some sort of problems be it major or minor problems. It's not good enough when we all work hard to pay for something we have all waited a long time for & deserve for our efforts.
Good luck to you I hope you can have your repairs done in a quick professional manner in which you deserve. All the best for 2016
K J
Woody n Sue said
10:10 PM Jan 5, 2016
That's great news Jim seems they weren't as booked out as they said marvellous what a bit af bad press can do hey
D and D said
10:20 PM Jan 5, 2016
Good news Jim. I hope every thing's fixed to your satisfaction and you can start enjoying the van rather than worrying about what you're going to find wrong next - after all that's what you paid you hard earned for wasn't it.
Regards
Dave
Bruce and Bev said
01:06 AM Jan 6, 2016
Jim - Great news !! Hope youre not flooded out currently where you are !!
KJ - I suspect that the ratio is more likely to be 1 in 3 of more than just a couple of faults in new RVs. There has been pressure on successive federal govts for the past 3-4 years to introduce the USA type "Lemon" laws, where retailers of capital products like motor vehicles and RVs would be required to take them back and provide a full refund if all faults were not fixed the 1st time round. Last year another member put up an email from Jaycos national customer service manager who admitted that they relied on their customers to do quality control which is why Jayco happily extend their limited warranty to 2-3 years (they would be required by the ACCC to do so anyway). That's not a beat up of Jayco - it just happens that Jims new van came from them and they hold almost 60% of the RV market (which includes motor homes and camper trailers as well a caravans)
iana said
06:50 AM Jan 6, 2016
Jim, jack your van up on each side so the wheels are clear of the ground, and check that the brake wires are not under tension. I have only jacked up one side of the van (to level it) so far and noticed the brake wires on one unit are so tight they could pull adrift. This is just another thing to be addressed. Anyway its good you are going to get the problems addressed.
The Phantom said
10:03 AM Jan 6, 2016
Hey Jim, I see lotsa vans with names painted on them. Things like Nan n Pops Den, Happy Campers, Gotta Go and so on.
Perhaps you should get Jayco to paint "CAVEAT EMPTOR" on yours.
The Phantom
Desert Dweller said
10:27 AM Jan 6, 2016
We once saw a large Jayco Stirling caravan on the Princes Hwy with a great big lemon painted on the back. Obviously not happy owners/campers. Hope you end up getting everything that requires attention fixed. Good luck.
Hey Jim said
06:49 PM Jan 6, 2016
Woody n Sue wrote:
That's great news Jim seems they weren't as booked out as they said marvellous what a bit af bad press can do hey
Hi Woody & Sue,
We don't know who X many. A Big Big thankyou to all.
Regards Jim & Lambie
Hey Jim said
06:52 PM Jan 6, 2016
Hi Bruch & Bev,
Your welcome to park up here when ever your in town.
Regards Jim & Lambie
Hey Jim said
06:58 PM Jan 6, 2016
The Phantom wrote:
Hey Jim, I see lotsa vans with names painted on them. Things like Nan n Pops Den, Happy Campers, Gotta Go and so on.
Perhaps you should get Jayco to paint "CAVEAT EMPTOR" on yours.
The Phantom
Hi Phantom,
We have had our banner on our spare now for thirteen years. After this little venture, our minds will never be the same. Again Another big Thankyou!!!!!!!!!!
Regards Jim & Lambie
Hey Jim said
07:03 PM Jan 6, 2016
Desert Dweller wrote:
We once saw a large Jayco Stirling caravan on the Princes Hwy with a great big lemon painted on the back. Obviously not happy owners/campers. Hope you end up getting everything that requires attention fixed. Good luck.
Hi Keith,
A big Thankyou. Some Folks here, got under someones SKIN in the SOUTH.
Regards Jim & Lambie
Hey Jim said
07:04 PM Jan 6, 2016
Thanks Dave,
Jim & Lambie
Hey Jim said
07:09 PM Jan 6, 2016
iana wrote:
Jim, jack your van up on each side so the wheels are clear of the ground, and check that the brake wires are not under tension. I have only jacked up one side of the van (to level it) so far and noticed the brake wires on one unit are so tight they could pull adrift. This is just another thing to be addressed. Anyway its good you are going to get the problems addressed.
Don't Worry Ian,
We have the right troops coming to check it out. Oh What A feeling. We are confident all will be right.
Jim & Lambie
Bushpie said
07:39 PM Jan 6, 2016
Good news Jim....... I wont be so harsh at the Perth show in March on the Jayco stand.............perhaps
dogbox said
08:31 PM Jan 6, 2016
hopefully all repairs to your satisfaction an the jayco reputation for fixing what need to be fixed gets fixed will be intact
iana said
09:09 PM Jan 6, 2016
Yes, for the features included, against the price the Jayco is hard to go past. Ours came with NSW compliant "break away* system, grey water tank, and loads of other feature's too numerous to mention, recognise the quote?
So the other things that tend to be a let down are off set, not that that should be an excuse.
aussietraveller said
11:15 PM Jan 6, 2016
Woo hoo Jim you have had a great win congratulations let's all hope they do every thing on your list
the rocket said
10:02 AM Jan 7, 2016
Bruce and Bev wrote:
Jim - Great news !! Hope youre not flooded out currently where you are !!
KJ - I suspect that the ratio is more likely to be 1 in 3 of more than just a couple of faults in new RVs. There has been pressure on successive federal govts for the past 3-4 years to introduce the USA type "Lemon" laws, where retailers of capital products like motor vehicles and RVs would be required to take them back and provide a full refund if all faults were not fixed the 1st time round. Last year another member put up an email from Jaycos national customer service manager who admitted that they relied on their customers to do quality control which is why Jayco happily extend their limited warranty to 2-3 years (they would be required by the ACCC to do so anyway). That's not a beat up of Jayco - it just happens that Jims new van came from them and they hold almost 60% of the RV market (which includes motor homes and camper trailers as well a caravans)
Hi, i am unclear about the accc bruce and bev. Can u explain that to me please. Rocket n strop
Hi All,
Thankyou Thankyou Thankyou ALL,
The power of the people have spoken, has (Plus a few Emails in the right directions. Thankyou to Each and everyone who has helped us.) made all the Difference. Our van has moved up the line from April 7th to next Tuesday . The fixers will take time and some of those that have been listed will not be addressed . We will address this, if the need arises. When she is returned to us.
WE OWE YOU ALL TIMES OVER. Some one up there is looking after us.
The very best regards Jim & Lambie
I don't know the story on what problems you have had and as to why you are requiring repairs but I would just like to know how these many caravan manufacturers get away with producing such poor quality products, I certainly would not expect to go pick up my $80,000 Toyota & be expected to take possession of an item that is far from what I have paid for. I am considering approaching those in higher places than myself to get something going so that these caravan builders have to pass a very high standard of quality control & testing before a new caravan can be sold to consumers. The more people I speak to it seems at least one in five buyers of new Vans experience some sort of problems be it major or minor problems. It's not good enough when we all work hard to pay for something we have all waited a long time for & deserve for our efforts.
Good luck to you I hope you can have your repairs done in a quick professional manner in which you deserve. All the best for 2016
K J
Regards
Dave
KJ - I suspect that the ratio is more likely to be 1 in 3 of more than just a couple of faults in new RVs. There has been pressure on successive federal govts for the past 3-4 years to introduce the USA type "Lemon" laws, where retailers of capital products like motor vehicles and RVs would be required to take them back and provide a full refund if all faults were not fixed the 1st time round. Last year another member put up an email from Jaycos national customer service manager who admitted that they relied on their customers to do quality control which is why Jayco happily extend their limited warranty to 2-3 years (they would be required by the ACCC to do so anyway). That's not a beat up of Jayco - it just happens that Jims new van came from them and they hold almost 60% of the RV market (which includes motor homes and camper trailers as well a caravans)
Hey Jim, I see lotsa vans with names painted on them. Things like Nan n Pops Den, Happy Campers, Gotta Go and so on.
Perhaps you should get Jayco to paint "CAVEAT EMPTOR" on yours.
The Phantom
We once saw a large Jayco Stirling caravan on the Princes Hwy with a great big lemon painted on the back. Obviously not happy owners/campers. Hope you end up getting everything that requires attention fixed. Good luck.
Hi Woody & Sue,
We don't know who X many. A Big Big thankyou to all.
Regards Jim & Lambie
Hi Bruch & Bev,
Your welcome to park up here when ever your in town.
Regards Jim & Lambie
Hi Phantom,
We have had our banner on our spare now for thirteen years. After this little venture, our minds will never be the same. Again Another big Thankyou!!!!!!!!!!
Regards Jim & Lambie
Hi Keith,
A big Thankyou. Some Folks here, got under someones SKIN in the SOUTH.
Regards Jim & Lambie
Thanks Dave,
Jim & Lambie
Don't Worry Ian,
We have the right troops coming to check it out. Oh What A feeling. We are confident all will be right.
Jim & Lambie
Yes, for the features included, against the price the Jayco is hard to go past. Ours came with NSW compliant "break away* system, grey water tank, and loads of other feature's too numerous to mention
, recognise the quote?
So the other things that tend to be a let down are off set, not that that should be an excuse.
Hi, i am unclear about the accc bruce and bev. Can u explain that to me please. Rocket n strop