Leather disintegrating on cafe bar seats in caravan
boatman54 said
09:43 AM Jul 13, 2015
Our caravan is now just over two years old. The seating is upholstered with a so called leather finish called annahide. The leather is literally disintegrating. Peeling away in flakes as does extreme sunburn on our skin. Has anyone else had this problem, and if so, how was it rectified?
2weis said
10:54 AM Jul 13, 2015
I lifted this from a company site that does commercial uphol
Annahide is the absolute cutting edge in upholstery textiles. With a 100% polyurethane face and genuine leather backing it offers a natural flexibility like no other leather look vinyl on the market.
it is not leather face and I would suggest that the vinyl face is disintergrating replacement is the only real option
I would check with the upholstery supplier (van manufacture should be able to help) as a lot of upholstery has 2 years or longer wty
brian
deverall11 said
03:24 PM Jul 13, 2015
Reality is it os not leather. It is cleverly disguised vinyl. Toyota call it leatherette or leather accent.
Larry
Nomes said
05:23 PM Jul 13, 2015
The Checkout on ABC did a piece about leather the other night.
Check your sales sheet and see if they used the word Bonded Leather and you may have a claim through the ACCC if the company doesn't come to the party.
Cheers,
Naomi
patrol03 said
07:49 PM Jul 13, 2015
I think a trip to your Office of Fair Trading or Consumer affairs depending in which state you live would be in order if your caravan trader is unresponsive.
Cruising Cruze said
08:59 PM Jul 13, 2015
Try to contact the caravan dealer where you bought it, or to one who build it
If no good response tell them that you will go to fair trading
A caravan is not build for only 2 year usage
Even when you buy a cow hide ( leather ) it comes with a warning don't put it in direct sun light
Besides that warning there are still heaps of cars sold with a leather interior
I used to have ford with leather seats after 4 years she was compleet cactus the dealer paid for new retrim of the seats
I would for the life of me never have leather in a car again
Cheers John
Bungendore said
11:51 AM Jul 14, 2015
Regardless of 'leather' or not - you will be covered by the national Australian Consumer Law.
Goods are required to be 'fit for purpose'. I would suggest 2 years use is not fit for purpose.
By law, you are required to first contact the supplier and request a remedy. And you must give them 'reasonable' time. So I would suggest you write to them (by email or mail) and ask for a reply within 10 business days.
If you are not happy with the result, then you should contact your state's Consumer Affairs department.
Good luck.
Leather Tech said
11:16 PM Jul 15, 2015
Hi Boatman, I run a leather and furniture repair business and we refuse to even attempt any repair on non genuine leather. We have seen this peeling and cracking on bonded leather and it is just an inferior product. I believe it is being band in the US, these products are marketed under many names and are generally 17%shredded leather bonded with vinyl and other man made products.
The Phantom said
05:15 AM Jul 16, 2015
Boatman, in China your product is called "pleather" and is produced by many manufacturers, mainly in and near Shenzhen in Guangdong Province in SE China, near Hong Kong.
There are a couple of differing grades of pleather, with the top range being equal to or superior to natural leather. Unfortunately, lower grades are very inferior and this may be what you have on your upholstery.
Our caravan is now just over two years old. The seating is upholstered with a so called leather finish called annahide. The leather is literally disintegrating. Peeling away in flakes as does extreme sunburn on our skin. Has anyone else had this problem, and if so, how was it rectified?
Annahide is the absolute cutting edge in upholstery textiles. With a 100% polyurethane face and genuine leather backing it offers a natural flexibility like no other leather look vinyl on the market.
it is not leather face and I would suggest that the vinyl face is disintergrating replacement is the only real option
I would check with the upholstery supplier (van manufacture should be able to help) as a lot of upholstery has 2 years or longer wty
brian
Larry
iview.abc.net.au/programs/checkout/LE1402H013S0 about 15 mins into the programme.
Check your sales sheet and see if they used the word Bonded Leather and you may have a claim through the ACCC if the company doesn't come to the party.
Cheers,
Naomi
If no good response tell them that you will go to fair trading
A caravan is not build for only 2 year usage
Even when you buy a cow hide ( leather ) it comes with a warning don't put it in direct sun light
Besides that warning there are still heaps of cars sold with a leather interior
I used to have ford with leather seats after 4 years she was compleet cactus the dealer paid for new retrim of the seats
I would for the life of me never have leather in a car again
Cheers John
Regardless of 'leather' or not - you will be covered by the national Australian Consumer Law.
Goods are required to be 'fit for purpose'. I would suggest 2 years use is not fit for purpose.
By law, you are required to first contact the supplier and request a remedy. And you must give them 'reasonable' time. So I would suggest you write to them (by email or mail) and ask for a reply within 10 business days.
If you are not happy with the result, then you should contact your state's Consumer Affairs department.
Good luck.
Boatman, in China your product is called "pleather" and is produced by many manufacturers, mainly in and near Shenzhen in Guangdong Province in SE China, near Hong Kong.
There are a couple of differing grades of pleather, with the top range being equal to or superior to natural leather. Unfortunately, lower grades are very inferior and this may be what you have on your upholstery.
The Phantom