Came home this afternoon and couldn't unlock the motorhome's door - mechanism appears to have jammed. The key will turn 180 degrees to where it would normally engage the slides, levers or whatever, but then won't budge. Didn't feel or hear anything abnormal when I locked it earlier. Door appears to be identical to this one http://www.ozvan.com.au/caravan-doors-access-doors-boot-lids-door-parts/square-top/atrv-entry-door/aussie-traveller-square-entry-door.html and keys have initials ATRV engraved on them. A search on Google uncovered a site that described how to remove the lock/handle assembly - rather destructive as it involved drilling some holes into the handle surround and snapping it in two along with some further drilling after that ... and that was for a lock that had jammed with door already open. Luckily I had a window that wasn't fully locked and managed to climb in (using a few muscles I hadn't probably called on for many decades!). I removed two screws from the internal handle/lock surround, but there are more that are inaccessible with the door closed - Catch 22.
Has anyone had experience with this problem? It will (should) be a warranty job but it'll be Monday before I can put those wheels in motion. Not sure if a locksmith will be able to fix it without doing some damage.
At least it's happened now, before I hit the road full time
Joe
jules47 said
09:42 AM Jan 31, 2015
The lock mechanism jammed on our motorhome as well (we have Jayco Conquest), had a locksmith look at it (not as complicated as yours to remove), and he said it was the barrel, and there was no way to replace it. Have to get complete new lock. About $290 - we can lock it from the inside, but can't unlock from outside, luckily we can get in the cabin doors no problem.
PeterD said
10:24 AM Jan 31, 2015
Joe, if its the Camec triple lock door as pictured then there is an extra screw you may have missed. You must push the internal locking snib into the locked position to reveal it.
PeterS said
11:31 AM Jan 31, 2015
Joe, ATRV is Aussie Traveller. We had a similar experience on our caravan door & had to take it to Clontarf in Brisbane, for us only some 10kms, they replaced the lock under warranty but had to drill it out etc. They wouldn't let me watch the repair, but it only took about 15mins!
D and D said
05:17 PM Jan 31, 2015
We had the same problem with the Aussie Traveller lock but not with the firm. We too went to Clontarf and the guy who fixed the lock couldn't have been more helpful. He showed us what he was doing every step of the way and there was no drilling involved other than to remove the rivets that the installer had used.
Dave, I've already bookmarked that link, seems like option 4 will do the trick. Will be contacting a recommended local locksmith (thanks Sheba!) on Monday to see if he can get the door open in a less destructive manner (maybe even with guidance from AT at Clontarf) but I guess it won't matter much as I feel a new lock assembly will be required anyway. I'm one of those types who wants to know how/why something failed, so I hope there's enough evidence left!
Came home this afternoon and couldn't unlock the motorhome's door - mechanism appears to have jammed. The key will turn 180 degrees to where it would normally engage the slides, levers or whatever, but then won't budge. Didn't feel or hear anything abnormal when I locked it earlier. Door appears to be identical to this one http://www.ozvan.com.au/caravan-doors-access-doors-boot-lids-door-parts/square-top/atrv-entry-door/aussie-traveller-square-entry-door.html and keys have initials ATRV engraved on them. A search on Google uncovered a site that described how to remove the lock/handle assembly - rather destructive as it involved drilling some holes into the handle surround and snapping it in two along with some further drilling after that ... and that was for a lock that had jammed with door already open. Luckily I had a window that wasn't fully locked and managed to climb in (using a few muscles I hadn't probably called on for many decades!). I removed two screws from the internal handle/lock surround, but there are more that are inaccessible with the door closed - Catch 22.
Has anyone had experience with this problem? It will (should) be a warranty job but it'll be Monday before I can put those wheels in motion. Not sure if a locksmith will be able to fix it without doing some damage.
At least it's happened now, before I hit the road full time
Joe
The lock mechanism jammed on our motorhome as well (we have Jayco Conquest), had a locksmith look at it (not as complicated as yours to remove), and he said it was the barrel, and there was no way to replace it. Have to get complete new lock. About $290 - we can lock it from the inside, but can't unlock from outside, luckily we can get in the cabin doors no problem.
Joe, ATRV is Aussie Traveller. We had a similar experience on our caravan door & had to take it to Clontarf in Brisbane, for us only some 10kms, they replaced the lock under warranty but had to drill it out etc. They wouldn't let me watch the repair, but it only took about 15mins!
You can get some information about the ATRV here: www.aussietraveller.com.au/pages/product_support/detail/12/
Hope it helps
Dave
Dave, I've already bookmarked that link, seems like option 4 will do the trick. Will be contacting a recommended local locksmith (thanks Sheba!) on Monday to see if he can get the door open in a less destructive manner (maybe even with guidance from AT at Clontarf) but I guess it won't matter much as I feel a new lock assembly will be required anyway. I'm one of those types who wants to know how/why something failed, so I hope there's enough evidence left!
Cheers
Joe