I have contacted Pirelle Aust Marketing; explained the situation with their tyres & have offered to assist.
Firstly after my call they have contacted the two tyre centre's where I had dealings with the replacements to aquire the old tyres & have them returned to Sydney head office for inspection. 2nd, they asked me to have the spare replaced with a tyre of my choice.
3rd; email them all invoices.
4th; now I play the waiting game but all sounds promising.
JC.
ken thomas said
04:17 PM Jan 14, 2015
At least they have answered you, which is first base
Sounds like they have the customer first
I am surprised they did not send you to one of their dealers to have them all replaced??
just wait for the cheque to arrive
PICs of van ??
Big Gorilla said
05:16 PM Jan 14, 2015
I mentioned in the previous post I had 3 Pirellis fitted recently, and ordered a fourth from Bob Jane, Launceston for fitting early next week. I told the local Manager about this post and the bad run justcruisin01 has had. While admitting that he didn't have much experience with Pirelli light truck tyres, he said Pirelli is a world wide Company and he'd be surprised if the quality of their product was not up to expected standard. He further commented that tyre pressure maintenance was of prime importance as it is with any tyre. I'll keep you informed of my experiences.
Cruising Cruze said
05:45 PM Jan 14, 2015
Hi Jim
Let's hope something positive comes out of it
Cheers John
Dougwe said
07:13 PM Jan 14, 2015
At least they are listening for the moment JC. Lets hope they refund your costs in full.
KFT said
07:52 PM Jan 14, 2015
Keep this on their front page Jim or they might forget about you
sounds like you are making progress though
good luck mate
frank
Sheba said
09:19 PM Jan 14, 2015
Just a thought, but as they're a European Tyre, are they made to cope with Australian conditions ? EG. The European Tyre surely would not have to contend with the Road Temperatures we have in this country ? Or am I wrong ?
Cheers,
Sheba.
-- Edited by Sheba on Wednesday 14th of January 2015 10:08:50 PM
Cloak said
06:01 PM Jan 15, 2015
Pleased that you got some action JC, makes a change to being ignored.
I have Pirellis on the road car and get decent milage from them.
Good luck.
justcruisin01 said
06:27 PM Jan 15, 2015
Sheba wrote:
Just a thought, but as they're a European Tyre, are they made to cope with Australian conditions ? EG. The European Tyre surely would not have to contend with the Road Temperatures we have in this country ? Or am I wrong ?
Cheers,
Sheba.
-- Edited by Sheba on Wednesday 14th of January 2015 10:08:50 PM
I think you will find they are a world wide company.
I have contacted Pirelle Aust Marketing; explained the situation with their tyres & have offered to assist.
Firstly after my call they have contacted the two tyre centre's where I had dealings with the replacements to aquire the old tyres & have them returned to Sydney head office for inspection.
2nd, they asked me to have the spare replaced with a tyre of my choice.
3rd; email them all invoices.
4th; now I play the waiting game but all sounds promising.
JC.
Sounds like they have the customer first
I am surprised they did not send you to one of their dealers to have them all replaced??
just wait for the cheque to arrive
PICs of van ??
I mentioned in the previous post I had 3 Pirellis fitted recently, and ordered a fourth from Bob Jane, Launceston for fitting early next week. I told the local Manager about this post and the bad run justcruisin01 has had. While admitting that he didn't have much experience with Pirelli light truck tyres, he said Pirelli is a world wide Company and he'd be surprised if the quality of their product was not up to expected standard. He further commented that tyre pressure maintenance was of prime importance as it is with any tyre. I'll keep you informed of my experiences.
Hi Jim
Let's hope something positive comes out of it
Cheers John
sounds like you are making progress though
good luck mate
frank
Just a thought, but as they're a European Tyre, are they made to cope with Australian conditions ? EG. The European Tyre surely would not have to contend with the Road Temperatures we have in this country ? Or am I wrong ?
Cheers,
Sheba.
-- Edited by Sheba on Wednesday 14th of January 2015 10:08:50 PM
I have Pirellis on the road car and get decent milage from them.
Good luck.
I think you will find they are a world wide company.