This was an earlier lemon story about a bloke who says he bought a lemon, another Winnebago (Avida) RV owner was on with the first bloke with his story as well tonight.
i see that friday night Vic. i feel sorry for the poor bugger, lot of money to lay out and get a lemon.
dorian said
07:53 AM Sep 14, 2014
And here I was, thinking that purchasing an Avida would be a safe bet ...
I can sympathise with the unfortunate retirees. I also had to go on TV to resolve a problem (of a different kind) that had persisted for two months. It was essentially just a clerical error that could have been fixed in 5 minutes with a few mouse clicks, but some deskjockey just couldn't be bothered to lift a finger. The problem was fixed hours before the program went to air.
Cupie said
09:35 AM Sep 14, 2014
I'm glad that I can't afford an Avida.
Aus-Kiwi said
11:14 AM Sep 14, 2014
Seems the transmission is too light for its weight ?
Vic41 said
11:22 AM Sep 14, 2014
Glenelg wrote:
i see that friday night Vic. i feel sorry for the poor bugger, lot of money to lay out and get a lemon.
The second one was the same Dave, one complaint he had was there was no fuel in the generator, although his other complaints seemed plausible.
If someone gets the link to the other lemon story could they post it on this thread please, I haven't been able to locate it although it may not have been released to the public yet.
Lozza1956 said
01:28 PM Sep 14, 2014
We have a winnebago esperance. Hot water, roof, slideout, door replaced, fridge, stove and cooktop, entertainment/satnav and paint work, also air conditioner. All repaired or replaced. Air conditioner just cost us $2800.00 to replace. The vehicle has only been on the road for 2years 3months. 26000 klms only. I think it has been off the road more than on. They replaced the rubber roof and under ply as it separated and had huge bubbles. It took them 4 weeks to do and guess what? The new rubber roof still has bubbling. Would we buy a new Avida as their called now? NO WAY.
-- Edited by Lozza1956 on Sunday 14th of September 2014 01:29:18 PM
the rocket said
01:44 PM Sep 14, 2014
Lozza1956 wrote:
We have a winnebago esperance. Hot water, roof, slideout, door replaced, fridge, stove and cooktop, entertainment/satnav and paint work, also air conditioner. All repaired or replaced. Air conditioner just cost us $2800.00 to replace. The vehicle has only been on the road for 2years 3months. 26000 klms only. I think it has been off the road more than on. They replaced the rubber roof and under ply as it separated and had huge bubbles. It took them 4 weeks to do and guess what? The new rubber roof still has bubbling. Would we buy a new Avida as their called now? NO WAY.
-- Edited by Lozza1956 on Sunday 14th of September 2014 01:29:18 PM
shut the front gate. that is disgraceful. why did you have to pay for the air conditioner? thanks for the heads up.
woolman said
02:26 PM Sep 14, 2014
I am not sure about Dave's complaints. One was the door wouldn't shut. The door problem is simple. when you open the door from inside it is easy to touch the lock lever. This the partially engages the lock when open so obviously won't shut until you unlock fully.
No fuel in the generator and the owner engaging the lock is hardly Winnebago's problem. I am not saying Winnebago quality control is all that effective, but.
Neil
Cruising Granny said
02:43 PM Sep 14, 2014
Gee that must be disappointing. It's a lot of money to spend, presumably "the best", to have such complex problems.
There must be some warranty and accountability. It's your money they've taken, and you got the lemon. A very expensive lemon.
All the best in your efforts to resolve it.
Dougwe said
03:03 PM Sep 14, 2014
We hear of these stories allmthe time umfortunately. Not sure how to solve them though. You would think the people that make these things would change them over to eliminate any BAD publicity.
I am about to invest the hard earned on a new caravan and certainly hope all will be OK. I have a possitive attitude and say, all will be fine, I feel it in the bones. Unfortunately some bones are very creeky and sore theses days.
I hope it all sorts out well for the Winnie owner.
-- Edited by Dougwe on Sunday 14th of September 2014 03:04:25 PM
Glenelg said
05:41 PM Sep 14, 2014
woolman witch Dave are you on about i'm Dave S (glenelg)i think you got the wrong name.
Legendts said
07:35 PM Sep 14, 2014
Time we had lemon laws to protect those that part with hard earned cash for ANY product. I saw the interview too and really felt for the guy (not the one with no fuel in genny) he had a myriad of problems both mechanical and equipment wise after spending about $290k. Not good enough is it?
Aus-Kiwi said
08:59 PM Sep 14, 2014
To be fair some of them had nothing to do with Wannebago the gear box / transmission is Isuzu's issue .. If air con doesn't work ? What brand unless it was fitted wrong.. One thing I do find with caravans and motorhomes is working out how things work.. Especially the elect side.. Switches etc... I've hired a few here and US , by the time the trip is over I /we have just worked things out.. Not everything is automatic or computer controlled .. Thought complaining about stones in wheel trims was over done..
-- Edited by Aus-Kiwi on Sunday 14th of September 2014 09:01:23 PM
Legendts said
09:17 PM Sep 14, 2014
Well AK, guess you didn't shell out the $290k big ones.
Regardless who's problems they are Avida is the manufacturer and should be responsible for rectification of ALL issues. The problem with the RV industry is, I believe, the manufacturer of all RVs gets off lightly when it comes to any problem. As a purchaser of any van or RV etc the onus should rest with the manufacturer who's name is up there in lights to rectify any issue that arises with their product AND products they install. If you buy a car, the dealership is responsible for everything on that vehicle with regard to any warranty claims. It should be the same for the RV industry too. It is all too easy for them to fob you off. I speak only from past experiences.
SnowT said
11:55 PM Sep 14, 2014
Legendts wrote:
Time we had lemon laws to protect those that part with hard earned cash for ANY product. I saw the interview too and really felt for the guy (not the one with no fuel in genny) he had a myriad of problems both mechanical and equipment wise after spending about $290k. Not good enough is it?
These 2 groups have been working to get The ACCC to Look into a Lemon Law for australia.. The owner of the Jeep is so convinced that he does not want to see his Jeep on sold to some other person that he would rather DESTROY it than sell it back to Jeep..
They have been in discussion with the ACCC[I think that the right name], and they are after many more case to Prove that there is a need for a Lemon Law....
I think if we had one and the Company's were force to compensate the owners of the vehicle for Lose of Enjoyment, I think they would have a Good look at the Quality of the product... -
Hi everyone, a few quick updates for you. 1. The Kickstarter campaign was a success so we are planning the destruction. 2. The ACCC want to hear from you tomorrow on 1300302502 if you've had major issues with your car. 3. The winner of my eBay auction for the wreck will get to decide if we set fire to the car on destruction day.
The Above is From FACEBOOK and destroy my Jeep..
so if you happen to have an Issue CALL ACCC on 1300302502
WE NEED A LEMON LAW FOR CAR and VEHICLES in AUSTRALIA...
Especially as we are about to Lose EVERY vehicle manufacture in AUSTRALIA..
Juergen
dungbeatle said
02:58 PM Apr 27, 2015
It's a shame what you went through.These people have a lot to answer for.
I also have an Avlda Esperance Premium. Premium is another way of spelling LEMON.
When I started to read your post, I thought somebody was writing about my lemon on wheels.
So far the one and only door has opened itself while travelling through a town at 50kph, nearly knocking down a person getting out of his car.
This same door has locked us out in an isolated area for about two hours ending up with us cycling between the two door locks to eventually open it. I only locked the dead lock but somehow both locks jammed.
The same door has locked us in on a 40 degree day and required much banging thumping and cursing to get it open.
Every screw, just about, has fallen out.
The catches on the draws have broken. The reason as I finally worked out, was the catches were screwed to the particle board / craft wood / compressed wood dust using wood screws that require a wood grain to secure. These screws naturally had nothing to hold on to, causing the catches to come loose and break. Chip board screws should have been used.
The shelves in the overhead cupboards would fall out while on the move and hit you when opened. The shelf supports are little cheap bits of plastic sitting loose in four holes.
The water tank overflow allows two thirds of the water to slosh out while in transit up and down hills and around corners, on a 200 km run. When free camping in isolated areas out west when there is a water shortage, this is not good.
The last thing to happen just recently, the slide out broke free from its safety strap and was sucked out when passing a B double in the opposite direction, nearly causing a triple fatality .
Two week before I talked to a Longreach owner who said his slide out had come loose and suggested that Avida should supply a set of power tools whit each unit as he also was fed up with repairing it on the run. He said his unit has spent more time in the work shop than on the road.
My unit is not 12 months old. We have only been on the road for 8 weeks all up in this time and covered approx., 10.000km, all on main roads ( black top ) apart from 30km of dirt
The thing is not safe.
I have been on to the manufacturer who said we only produce quality products made for Australian conditions, ( I don't think ) and said they would fix every thing up.
Did I mention the exhaust fell off on the first trip ( 300km )
As for their road side assistance, all they do is tell you where to take it if something is wrong. I could tell them where to put it.
I am sure there are many others with an Avida, having problems.
I think nothing short of money back would fix the problems.
dungbeatle said
08:52 AM May 24, 2015
Avida certainly stands behind its warranty. They fixed up all the problems in a very short time at one of their outlets, not being the one from where the rv was purchased.
very friendly service.
I think the problem is more to do with the road conditions that our fuel taxes go towards fixing, as our units are subjected to the equivalent of small earth quakes for hours on end
Many thanks to Avida.
chaslib said
02:19 PM May 24, 2015
We have an Esperence bought 2nd hand from Hinterland - had problems but all have been quickly and professionally dealt ..... slide out was the first one - repaired under warranty......... toilet not their problem as the original owner replaced the cassette with vacuum flush herself (no idea why - stupid and heavy). A couple of minor things such as the catches we have repaired at no expense to ourselves. The only thing I feel is unprofessional bordering on unethical is the way they and other brands, promote a unit that should be sold as over 4.5t but is targeted at C-Class licence drivers and they are the ones that come to grief due to insufficient payload - especially when they put additional fixtures on such as bulbar, tow bar, solar etc. Bottom line - consumer beware!
This was an earlier lemon story about a bloke who says he bought a lemon, another Winnebago (Avida) RV owner was on with the first bloke with his story as well tonight.
Here is the first story posted;
http://www.todaytonightadelaide.com.au/stories/lemon-Winnebago
I can sympathise with the unfortunate retirees. I also had to go on TV to resolve a problem (of a different kind) that had persisted for two months. It was essentially just a clerical error that could have been fixed in 5 minutes with a few mouse clicks, but some deskjockey just couldn't be bothered to lift a finger. The problem was fixed hours before the program went to air.
I'm glad that I can't afford an Avida.
The second one was the same Dave, one complaint he had was there was no fuel in the generator, although his other complaints seemed plausible.
If someone gets the link to the other lemon story could they post it on this thread please, I haven't been able to locate it although it may not have been released to the public yet.
We have a winnebago esperance. Hot water, roof, slideout, door replaced, fridge, stove and cooktop, entertainment/satnav and paint work, also air conditioner. All repaired or replaced. Air conditioner just cost us $2800.00 to replace.
The vehicle has only been on the road for 2years 3months. 26000 klms only. I think it has been off the road more than on.
They replaced the rubber roof and under ply as it separated and had huge bubbles. It took them 4 weeks to do and guess what? The new rubber roof still has bubbling.
Would we buy a new Avida as their called now? NO WAY.
-- Edited by Lozza1956 on Sunday 14th of September 2014 01:29:18 PM
I am not sure about Dave's complaints. One was the door wouldn't shut. The door problem is simple. when you open the door from inside it is easy to touch the lock lever. This the partially engages the lock when open so obviously won't shut until you unlock fully.
No fuel in the generator and the owner engaging the lock is hardly Winnebago's problem. I am not saying Winnebago quality control is all that effective, but.
Neil
There must be some warranty and accountability. It's your money they've taken, and you got the lemon. A very expensive lemon.
All the best in your efforts to resolve it.
We hear of these stories allmthe time umfortunately. Not sure how to solve them though. You would think the people that make these things would change them over to eliminate any BAD publicity.
I am about to invest the hard earned on a new caravan and certainly hope all will be OK. I have a possitive attitude and say, all will be fine, I feel it in the bones. Unfortunately some bones are very creeky and sore theses days.
I hope it all sorts out well for the Winnie owner.
-- Edited by Dougwe on Sunday 14th of September 2014 03:04:25 PM
To be fair some of them had nothing to do with Wannebago the gear box / transmission is Isuzu's issue .. If air con doesn't work ? What brand unless it was fitted wrong.. One thing I do find with caravans and motorhomes is working out how things work.. Especially the elect side.. Switches etc... I've hired a few here and US , by the time the trip is over I /we have just worked things out.. Not everything is automatic or computer controlled .. Thought complaining about stones in wheel trims was over done..
-- Edited by Aus-Kiwi on Sunday 14th of September 2014 09:01:23 PM
Regardless who's problems they are Avida is the manufacturer and should be responsible for rectification of ALL issues. The problem with the RV industry is, I believe, the manufacturer of all RVs gets off lightly when it comes to any problem. As a purchaser of any van or RV etc the onus should rest with the manufacturer who's name is up there in lights to rectify any issue that arises with their product AND products they install. If you buy a car, the dealership is responsible for everything on that vehicle with regard to any warranty claims. It should be the same for the RV industry too. It is all too easy for them to fob you off. I speak only from past experiences.
You have hit the Nail on the HEAD...
Australia DOES NOT have a Lemon Law...
there is Work Being done for One...
If you have FACEBOOK and have the time have a read of DestroyMyJeep aan LemonLaw.
These 2 groups have been working to get The ACCC to Look into a Lemon Law for australia.. The owner of the Jeep is so convinced that he does not want to see his Jeep on sold to some other person that he would rather DESTROY it than sell it back to Jeep..
They have been in discussion with the ACCC[I think that the right name], and they are after many more case to Prove that there is a need for a Lemon Law....
I think if we had one and the Company's were force to compensate the owners of the vehicle for Lose of Enjoyment, I think they would have a Good look at the Quality of the product... -
Hi everyone, a few quick updates for you.
1. The Kickstarter campaign was a success so we are planning the destruction.
2. The ACCC want to hear from you tomorrow on 1300302502 if you've had major issues with your car.
3. The winner of my eBay auction for the wreck will get to decide if we set fire to the car on destruction day.
The Above is From FACEBOOK and destroy my Jeep..
so if you happen to have an Issue CALL ACCC on 1300302502
WE NEED A LEMON LAW FOR CAR and VEHICLES in AUSTRALIA...
Especially as we are about to Lose EVERY vehicle manufacture in AUSTRALIA..
Juergen
It's a shame what you went through.These people have a lot to answer for.
I also have an Avlda Esperance Premium. Premium is another way of spelling LEMON.
When I started to read your post, I thought somebody was writing about my lemon on wheels.
So far the one and only door has opened itself while travelling through a town at 50kph, nearly knocking down a person getting out of his car.
This same door has locked us out in an isolated area for about two hours ending up with us cycling between the two door locks to eventually open it. I only locked the dead lock but somehow both locks jammed.
The same door has locked us in on a 40 degree day and required much banging thumping and cursing to get it open.
Every screw, just about, has fallen out.
The catches on the draws have broken. The reason as I finally worked out, was the catches were screwed to the particle board / craft wood / compressed wood dust using wood screws that require a wood grain to secure. These screws naturally had nothing to hold on to, causing the catches to come loose and break. Chip board screws should have been used.
The shelves in the overhead cupboards would fall out while on the move and hit you when opened. The shelf supports are little cheap bits of plastic sitting loose in four holes.
The water tank overflow allows two thirds of the water to slosh out while in transit up and down hills and around corners, on a 200 km run. When free camping in isolated areas out west when there is a water shortage, this is not good.
The last thing to happen just recently, the slide out broke free from its safety strap and was sucked out when passing a B double in the opposite direction, nearly causing a triple fatality .
Two week before I talked to a Longreach owner who said his slide out had come loose and suggested that Avida should supply a set of power tools whit each unit as he also was fed up with repairing it on the run. He said his unit has spent more time in the work shop than on the road.
My unit is not 12 months old. We have only been on the road for 8 weeks all up in this time and covered approx., 10.000km, all on main roads ( black top ) apart from 30km of dirt
The thing is not safe.
I have been on to the manufacturer who said we only produce quality products made for Australian conditions, ( I don't think ) and said they would fix every thing up.
Did I mention the exhaust fell off on the first trip ( 300km )
As for their road side assistance, all they do is tell you where to take it if something is wrong. I could tell them where to put it.
I am sure there are many others with an Avida, having problems.
I think nothing short of money back would fix the problems.
very friendly service.
I think the problem is more to do with the road conditions that our fuel taxes go towards fixing, as our units are subjected to the equivalent of small earth quakes for hours on end
Many thanks to Avida.
We have an Esperence bought 2nd hand from Hinterland - had problems but all have been quickly and professionally dealt ..... slide out was the first one - repaired under warranty......... toilet not their problem as the original owner replaced the cassette with vacuum flush herself (no idea why - stupid and heavy). A couple of minor things such as the catches we have repaired at no expense to ourselves. The only thing I feel is unprofessional bordering on unethical is the way they and other brands, promote a unit that should be sold as over 4.5t but is targeted at C-Class licence drivers and they are the ones that come to grief due to insufficient payload - especially when they put additional fixtures on such as bulbar, tow bar, solar etc. Bottom line - consumer beware!
It looks like it is starting to build momentum,
http://www.dailytelegraph.com.au/business/companies/jeep-complaints-how-one-owner-destroyed-his-car-as-accc-quizzes-dealers-over-faulty-vehicles/story-fnkjkgzy-1227367527297#itm=newscomau%7Chome%7Cnca-homepage-masthead-feature%7C2%7Cheading%7Chomepage%7Chomepage&itmt=1432527437962
In this story they state you may be able to add your vehicle to the investigation.