Gee how long does it take to register a vast card after you submit the form?? (1week?)
KFT said
07:30 PM Jul 25, 2014
Did you do it online or by snail mail?
frank
Mike C said
07:33 PM Jul 25, 2014
Call them and they will sort it on the spot..
I had the same issue renewing.. called them and they had it running in less than a couple of minutes.
The Lady advised me to call anytime as new and re-registrations can sometimes get caught up in the system.
They were professional on the phone and only to keen to assist.
cheers
Mike
Bas + Eve said
08:00 PM Jul 25, 2014
Thank you! Yes it was online....and I will call them on Monday. Thanks again.
B+E
barrie said
08:29 PM Jul 25, 2014
was your system on when you called as it should be
Mike C said
08:44 PM Jul 25, 2014
Yep you need to have it up and running when you call. That way when they enable it your smart card will immediately do its thing and all will be fine.
cheers
Mike
-- Edited by Mike C on Friday 25th of July 2014 08:44:55 PM
Glenelg said
03:02 AM Jul 26, 2014
Stupid question I know. Never heard of a vast card
ok have woke up now. i googled it. satellite connection thing.
-- Edited by Glenelg on Saturday 26th of July 2014 04:36:26 AM
mongrel said
06:18 AM Jul 26, 2014
I wondered what it was also Dave ,but I thought I would let some other silly bugger ask the question.
Well done mate and thanks.
Mongrel.
_wombat_ said
06:53 AM Jul 26, 2014
this is the site you need I think you can register at weekend 0800-1600 info here http://www.mysattv.com.au/
Make sure you register as a traveller, have your decoder turned on before you phone,
I see mongrel was scared to ask
Glenelg said
06:54 AM Jul 26, 2014
have done the same before, some silly bugger will ask. had to google it before they took the mick???
edit sorry guys for the highjack.
-- Edited by Glenelg on Saturday 26th of July 2014 06:56:37 AM
_wombat_ said
07:07 AM Jul 26, 2014
Glenelg wrote:
have done the same before, some silly bugger will ask. had to google it before they took the mick???
edit sorry guys for the highjack.
-- Edited by Glenelg on Saturday 26th of July 2014 06:56:37 AM
you did it right, if ya don't know then ask or search, don't ask you may never learn that's the way I learn but I still forget sometimes and then I call it a senior moment.
valiant81 said
07:37 AM Jul 26, 2014
Hi Bas & Eve;
Just be for you contact My Sattv to have your Vast receiver unlocked, can you receive channel 800. This is a default channel and providing you have your dish connected to your Vast receiver and the dish is correctly aligned,you are all set to go and contact My Sattv. They will then send out incripted imformation in there transmittion and is linked to the 12 digit card number that you will have given them when you regester. This is why other Vast receivers are not effected.
If you cannot receive channel 800 and you ask My Sattv to turn your receiver on, because you are not aligned up correctly to the satilight it will NOT work.
You have to be able to receive channel 800 FIRST.
When I do my re - regerstration I do it on line and on a week day, never had a problem.
-- Edited by valiant81 on Saturday 26th of July 2014 07:40:05 AM
Bas + Eve said
11:31 AM Jul 26, 2014
Thanks for all your help. ATM I can only get to the MH on the weekend to turn unit to CH 800....will try then.
Safe travels
B+E
_wombat_ said
11:37 AM Jul 26, 2014
Bas + Eve wrote:
Thanks for all your help. ATM I can only get to the MH on the weekend to turn unit to CH 800....will try then.
Safe travels
B+E
it this a brand new decoder or have you used it before?
when was the last time you had it running?
Bas + Eve said
11:49 AM Jul 26, 2014
Been used before....approx. 6 months + ago. (son)
_wombat_ said
12:00 PM Jul 26, 2014
Bas + Eve wrote:
Been used before....approx. 6 months + ago. (son)
when you first get connected by vast it could take 20mins to a couple of hours to get the signal, so get it to 800 then get the re reg done then wait awhile, I have my dish setup in the garage and once a week I turn the system on just to keep it up to date, of course I have the garage door open.
oh if its over 6 months you may need to re apply to vast but I think you have already done that,
valiant81 said
12:24 PM Jul 26, 2014
Hi all;
One thing that i do with my set up at home is I have a second dish mounted on the roof of my house and alighned to the correct satilight, connected to the Vast receiver and the caravan is connected to the power ( keep the house battery happy ) and also the Vast receiver is pluged in to power, I have a 12 Volt version.
Now with the receiver powered up and connected to the dish the receiver is able to get the up dates that happen from time to time. Doing this saves any problems with seting up, and finding that your receiver needs to be reset/ turned on/ repinged, what ever, but saves problems from only been able to have your Vast receiver turned on during the week and you have taken the caravan way for the weekend and find out you have no television.
Gee how long does it take to register a vast card after you submit the form?? (1week?)
frank
I had the same issue renewing.. called them and they had it running in less than a couple of minutes.
The Lady advised me to call anytime as new and re-registrations can sometimes get caught up in the system.
They were professional on the phone and only to keen to assist.
cheers
Mike
B+E
Yep you need to have it up and running when you call.
That way when they enable it your smart card will immediately do its thing and all will be fine.
cheers
Mike
-- Edited by Mike C on Friday 25th of July 2014 08:44:55 PM
Stupid question I know. Never heard of a vast card
ok have woke up now. i googled it. satellite connection thing.
-- Edited by Glenelg on Saturday 26th of July 2014 04:36:26 AM
Well done mate and thanks.
Mongrel.
this is the site you need I think you can register at weekend 0800-1600 info here http://www.mysattv.com.au/
This page for travellers renewals every 6 months http://www.mysattv.com.au/Cert_Renewal.aspx
Make sure you register as a traveller, have your decoder turned on before you phone,
I see mongrel was scared to ask
have done the same before, some silly bugger will ask. had to google it before they took the mick???
edit sorry guys for the highjack.
-- Edited by Glenelg on Saturday 26th of July 2014 06:56:37 AM
you did it right, if ya don't know then ask or search, don't ask you may never learn that's the way I learn but I still forget sometimes and then I call it a senior moment.
Hi Bas & Eve;
Just be for you contact My Sattv to have your Vast receiver unlocked, can you receive channel 800. This is a default channel and providing you have your dish connected to your Vast receiver and the dish is correctly aligned,you are all set to go and contact My Sattv. They will then send out incripted imformation in there transmittion and is linked to the 12 digit card number that you will have given them when you regester. This is why other Vast receivers are not effected.
If you cannot receive channel 800 and you ask My Sattv to turn your receiver on, because you are not aligned up correctly to the satilight it will NOT work.
You have to be able to receive channel 800 FIRST.
When I do my re - regerstration I do it on line and on a week day, never had a problem.
-- Edited by valiant81 on Saturday 26th of July 2014 07:40:05 AM
Thanks for all your help. ATM I can only get to the MH on the weekend to turn unit to CH 800....will try then.
Safe travels
B+E
it this a brand new decoder or have you used it before?
when was the last time you had it running?
when you first get connected by vast it could take 20mins to a couple of hours to get the signal, so get it to 800 then get the re reg done then wait awhile, I have my dish setup in the garage and once a week I turn the system on just to keep it up to date, of course I have the garage door open.
oh if its over 6 months you may need to re apply to vast but I think you have already done that,
Hi all;
One thing that i do with my set up at home is I have a second dish mounted on the roof of my house and alighned to the correct satilight, connected to the Vast receiver and the caravan is connected to the power ( keep the house battery happy ) and also the Vast receiver is pluged in to power, I have a 12 Volt version.
Now with the receiver powered up and connected to the dish the receiver is able to get the up dates that happen from time to time. Doing this saves any problems with seting up, and finding that your receiver needs to be reset/ turned on/ repinged, what ever, but saves problems from only been able to have your Vast receiver turned on during the week and you have taken the caravan way for the weekend and find out you have no television.