We have just looked at a Nova Vita 20' van can anyone please comment on them the after sales service etc. Look forward in hearing from you.
Cheers Chris
ozjohn said
08:42 AM Jul 25, 2014
An excellent choice middle of the road van. Exterior wise they have move in to the 21st century, which tends to highlight the dated interior. All in all a good solid product with and above average warranty record. Ozjohn.
Johnty said
09:02 AM Jul 25, 2014
We decided on a Nova but given what we know now I wouldn't get another. We had no end of trouble with Nova re delays and after service care. In the end it became a stand off with the dealer and Nova with us caught in the middle. We were being told one thing by the dealer and another by Nova. Ended up we didn't know who was being truthful. What was meant to be a wonderful new experience in our life has left us disappointed.
littledick said
10:43 AM Jul 25, 2014
As I have said previously. Make sure you have the 1500k service or they won't want to know you should you have a problem with bearings. My opinion after checking the others, too tight from manufacturing. Burnt out the whole wheel hub assembly. Break lines melted, hub cap everything replaced $400.00 at a van site in Qld.
I now keep a regular check. I think I could have expected to last longer than 12 months.
Other than that, my contact at Penrith excellent on other matters.
Dick.
madcart said
01:13 PM Jul 25, 2014
Thanks,
ozjohn, Johnty and littledick on your replies has given us a lot of food for thought.
Cheers Chris
Hi All
We have just looked at a Nova Vita 20' van can anyone please comment on them the after sales service etc. Look forward in hearing from you.
Cheers Chris
An excellent choice middle of the road van.
Exterior wise they have move in to the 21st century, which tends to highlight the dated interior.
All in all a good solid product with and above average warranty record.
Ozjohn.
As I have said previously. Make sure you have the 1500k service or they won't want to know you should you have a problem with bearings. My opinion after checking the others, too tight from manufacturing. Burnt out the whole wheel hub assembly. Break lines melted, hub cap everything replaced $400.00 at a van site in Qld.
I now keep a regular check. I think I could have expected to last longer than 12 months.
Other than that, my contact at Penrith excellent on other matters.
Dick.
ozjohn, Johnty and littledick on your replies has given us a lot of food for thought.
Cheers Chris