Hi if you have a computer that prompts you to upgrade iTunes to the latest upgrade version 11.1.4 DONT.
I did and have lost iTunes and keep getting error messages. I have been online to some iTunes forum and it seems to be a software glitch that Apple needs to sort and fix. Till then just stay with the version you have. Seems to have affected lots of users worldwide.
If it gets fixed in the next few days I might hopefully get my music back.
PeterS said
12:08 PM Jan 26, 2014
I did the upgrade yesterday & also got the error message! I found a forum and did the following to fix the problem.
Uninstall iTunes, Apple Application Support, Apple mobile device support & Apple software update programs through Control Panel.
Re install iTunes 11.1.4
All good again!
Yuglamron said
12:28 PM Jan 26, 2014
That's good for you but I tried the same and it just goes back to the error messages. Have uninstalled three times now and in the order suggested and reinstalled with the same problems. I might have to get my son to take a look.
Cloak said
02:23 PM Jan 26, 2014
I use a Mac and did the upgrade today without error. Are you using Winduz iTunes?
Vegemite said
02:30 PM Jan 26, 2014
Thanks for the heads up. Seems to be widespread and would no doubt affect my Windows 7 64-bit laptop.
I'll wait for the next update as this one also has security issues as well.
milo said
03:36 PM Jan 26, 2014
Ill wait for the next update too thanks for the warning
Radar said
09:15 AM Jan 27, 2014
Hi All
Thank you for the tip off, will be on the look out and be following this thread.
Maybe one of you might have clue for me.
I have all my music on my lap top, very proud of my collection and the way I have it connected to stero player, great fun setting off to play random songs from my various 500 or so albums but my lovely old computer is getting slow and I would like to store my music some where as a back up, like a external hard drive.
I lack the know how to doit and I am getting concern that one day my very old friend is going to say enough is enough. Radar
Maybe I should of put this in that otherpage, I guess some one will tell me.
-- Edited by Radar on Monday 27th of January 2014 09:18:33 AM
cultana said
10:23 AM Jan 27, 2014
Just to get some clarification here please.
Is this problem Windows XP, Win7, Win8 specific or does it also affect the OSX platform on the Macs?
Sometimes it helps if people with IT problems also include their operating system as it may be more OS specific.
PeterS said
02:13 PM Jan 27, 2014
My OS is Windows 7!
milo said
03:34 PM Jan 27, 2014
let us know if any more problems happen ?
Shogun said
10:45 PM Jan 27, 2014
I've got an iMac and Mac book pro, no problems on them
Chris61 said
11:46 PM Jan 27, 2014
I have same problem, will be watching and hope I can fix the problem
Cheers Chris
_wombat_ said
09:29 AM Jan 28, 2014
Yuglamron wrote:
That's good for you but I tried the same and it just goes back to the error messages. Have uninstalled three times now and in the order suggested and reinstalled with the same problems. I might have to get my son to take a look.
Yuglamron, after you do the uninstall try turning your computer off for 30 secs and then re-install this may help.
03_troopy said
06:16 PM Jan 28, 2014
Radar wrote:
Hi All
Thank you for the tip off, will be on the look out and be following this thread.
Maybe one of you might have clue for me.
I have all my music on my lap top, very proud of my collection and the way I have it connected to stero player, great fun setting off to play random songs from my various 500 or so albums but my lovely old computer is getting slow and I would like to store my music some where as a back up, like a external hard drive.
I lack the know how to doit and I am getting concern that one day my very old friend is going to say enough is enough. Radar
Maybe I should of put this in that otherpage, I guess some one will tell me.
-- Edited by Radar on Monday 27th of January 2014 09:18:33 AM
Can't you just get an external HDD and backup to that? I have my 1500+ albums backed up to an external HDD and also on an old XBOX which is used as a juke box up in my shed, through an old 70's Marantz amp. I use Media Monkey to manage the collection, which allows you to edit tags and add covers etc to the mp3 file.
Vegemite said
09:41 AM Feb 1, 2014
Radar wrote:..... I would like to store my music some where as a back up, like a external hard drive.
I lack the know how to doit and I am getting concern that one day my very old friend is going to say enough is enough. Radar
....
Open iTunes and select the Menu -> Edit -> Preferences (or press Ctrl ,)
Go to the Advanced tab
At the top is "iTunes Media folder location". Make a note of where your media is located.
Open a file browser (Windows Explorer in Microsoft Windows).
Go to that location and look for the "Music" folder.
Copy everything in it to an external drive be that hard drive, USB or even burn to a DVD or two (depending on size of collection).
All done.
chaslib said
09:51 AM Feb 1, 2014
No problems here with new Mac Maverick or Win8 - maybe issues with systems prior to these? Good luck anyone still having issues.
Radar said
09:23 AM Feb 2, 2014
Vegimite hi
I will give that a try when I am near my computer in a day or so, will let you know how I went with saving my music data.
At first it was not a big thing having my music on the computer but now I have digitised about 40 albums and lot more to go, a crash is not what I want. Thank you for the advice. Cheers.
Hi if you have a computer that prompts you to upgrade iTunes to the latest upgrade version 11.1.4 DONT.
I did and have lost iTunes and keep getting error messages. I have been online to some iTunes forum and it seems to be a software glitch that Apple needs to sort and fix. Till then just stay with the version you have. Seems to have affected lots of users worldwide.
If it gets fixed in the next few days I might hopefully get my music back.
I did the upgrade yesterday & also got the error message! I found a forum and did the following to fix the problem.
Uninstall iTunes, Apple Application Support, Apple mobile device support & Apple software update programs through Control Panel.
Re install iTunes 11.1.4
All good again!
That's good for you but I tried the same and it just goes back to the error messages. Have uninstalled three times now and in the order suggested and reinstalled with the same problems. I might have to get my son to take a look.
I'll wait for the next update as this one also has security issues as well.
Hi All
Thank you for the tip off, will be on the look out and be following this thread.
Maybe one of you might have clue for me.
I have all my music on my lap top, very proud of my collection and the way I have it connected to stero player, great fun setting off to play random songs from my various 500 or so albums but my lovely old computer is getting slow and I would like to store my music some where as a back up, like a external hard drive.
I lack the know how to doit and I am getting concern that one day my very old friend is going to say enough is enough. Radar
Maybe I should of put this in that otherpage, I guess some one will tell me.
-- Edited by Radar on Monday 27th of January 2014 09:18:33 AM
Is this problem Windows XP, Win7, Win8 specific or does it also affect the OSX platform on the Macs?
Sometimes it helps if people with IT problems also include their operating system as it may be more OS specific.
My OS is Windows 7!
Cheers Chris
Yuglamron, after you do the uninstall try turning your computer off for 30 secs and then re-install this may help.
Can't you just get an external HDD and backup to that? I have my 1500+ albums backed up to an external HDD and also on an old XBOX which is used as a juke box up in my shed, through an old 70's Marantz amp. I use Media Monkey to manage the collection, which allows you to edit tags and add covers etc to the mp3 file.
Open iTunes and select the Menu -> Edit -> Preferences (or press Ctrl ,)
Go to the Advanced tab
At the top is "iTunes Media folder location". Make a note of where your media is located.
Open a file browser (Windows Explorer in Microsoft Windows).
Go to that location and look for the "Music" folder.
Copy everything in it to an external drive be that hard drive, USB or even burn to a DVD or two (depending on size of collection).
All done.
No problems here with new Mac Maverick or Win8 - maybe issues with systems prior to these? Good luck anyone still having issues.
Vegimite hi
I will give that a try when I am near my computer in a day or so, will let you know how I went with saving my music data.
At first it was not a big thing having my music on the computer but now I have digitised about 40 albums and lot more to go, a crash is not what I want. Thank you for the advice. Cheers.