For those who use Telstra, did you know that you can get 24/7 help via a chat window? Much less frustrating than a voice call, and no waiting time. Here's the link:
(P.S. I don't work for Telstra, but have little patience on the phone when calling for assistance.)
jules47 said
08:53 AM Jan 17, 2014
Thanks for that - have put it in "the book" for future reference.
Big Gorilla said
09:48 AM Jan 17, 2014
I have used the Telstra chat and it's very good. The Call Center is in the Philippines and I usually have a little chat to them in Tagalog (Philippine language) and they are really happy to hear a foreigner speak their language. Now there is method in my madness. After we have a little chat, I usually get what I am asking for !!!
For those who use Telstra, did you know that you can get 24/7 help via a chat window? Much less frustrating than a voice call, and no waiting time. Here's the link:
https://livechat.telstra.com/TCOM:AR:MyAccount:Assisted:Registration:Tool
(P.S. I don't work for Telstra, but have little patience on the phone when calling for assistance.)
I have used the Telstra chat and it's very good. The Call Center is in the Philippines and I usually have a little chat to them in Tagalog (Philippine language) and they are really happy to hear a foreigner speak their language. Now there is method in my madness. After we have a little chat, I usually get what I am asking for !!!
The Link for Arthur.
https://livechat.telstra.com/TCOM:AR:MyAccount:Assisted:Registration:Tool
Cheers,
Sheba.
Another plus is that the foreign accent is not so hard to understand.
Thanks Sheba
I just try to help when I can Pete. Thanks.
Cheers,
Sheba.