Welcome to forum from us as well. geobell .Look forward to more posts and reports of your new unit ,,Happy travels ..
-- Edited by mongrel on Wednesday 5th of June 2013 03:20:35 PM
-- Edited by mongrel on Wednesday 5th of June 2013 03:21:48 PM
geobell said
05:28 PM Jun 5, 2013
Hi all
Picked up our new jurgens lunagazer JT403 on Friday last week from Donehues Lesuire in Hamilton this is the second jurgens we have owned and the delivery at hamiton was a much better experience than at the Melbourne dealer last time.Even though we have had a jurgens last time they still went right through the van and annexe and went for a tow with the van as well.
There was a slight problem with the ESC but they still worked after hours and fixed the problem on the spot Great van and great service.
Geobell
neilnruth said
08:53 PM Jun 5, 2013
Welcome geobell from us. We hope you continue to enjoy the forum. Good to have a recommendation too. (PS Is that Hamilton in Newcastle?)
geobell said
10:18 PM Jun 5, 2013
Hi NeilnRuth
Thank you sorry Hamilton In Victoria.
Geobell
geobell said
10:26 PM Jun 5, 2013
Thanks Alan and Adele this our second Jurgens we were happy with our first but this one has a slightly different lay out and some improvements so should be good
johna56 said
07:50 PM Feb 18, 2015
Had my " new" Lunagazer 2403 for 26 weeks and has been in dealers for nearly 19 weeks SO FAR. Still there waiting on parts from South Africa, and still NO date or time for parts to arrive..
Van had 14 faults at delivery.
Happy that you lot have had satisfactory service.
johna56 said
09:02 PM Feb 21, 2015
Tried 3 times to get an answer re repairs via email and sms messages this week with NO reply, so picked up van so we can have some use of it. Sat in dealers for over 18 weeks total waiting for parts and still not available and NO answer as to when and if ever the warranty work will be done and completed. Have already lost 4 months + of warranty period with van sitting in dealers yard so interesting times ahead...
Buyer beware !!
johna56 said
08:38 PM Apr 1, 2015
Parts finally arrived from SOUTH AFRICA and repairs done.
"Built in Australia" on side of van, should also read as per food packaging, " with IMPORTED parts".
Over 3 months delivery by ship so you have to wait for repairs to be done..
Welcome to forum from us as well. geobell .Look forward to more posts and reports of your new unit ,,Happy travels ..
-- Edited by mongrel on Wednesday 5th of June 2013 03:20:35 PM
-- Edited by mongrel on Wednesday 5th of June 2013 03:21:48 PM
Hi all
Picked up our new jurgens lunagazer JT403 on Friday last week from Donehues Lesuire in Hamilton this is the second jurgens we have owned and the delivery at hamiton was a much better experience than at the Melbourne dealer last time.Even though we have had a jurgens last time they still went right through the van and annexe and went for a tow with the van as well.
There was a slight problem with the ESC but they still worked after hours and fixed the problem on the spot Great van and great service.
Geobell
Hi NeilnRuth
Thank you sorry Hamilton In Victoria.
Geobell
this our second Jurgens we were happy with our first but this one has a slightly different lay out
and some improvements so should be good
Had my " new" Lunagazer 2403 for 26 weeks and has been in dealers for nearly 19 weeks SO FAR. Still there waiting on parts from South Africa, and still NO date or time for parts to arrive..
Van had 14 faults at delivery.
Happy that you lot have had satisfactory service.
Tried 3 times to get an answer re repairs via email and sms messages this week with NO reply, so picked up van so we can have some use of it. Sat in dealers for over 18 weeks total waiting for parts and still not available and NO answer as to when and if ever the warranty work will be done and completed. Have already lost 4 months + of warranty period with van sitting in dealers yard so interesting times ahead...
Buyer beware !!
Parts finally arrived from SOUTH AFRICA and repairs done.
"Built in Australia" on side of van, should also read as per food packaging, " with IMPORTED parts".
Over 3 months delivery by ship so you have to wait for repairs to be done..