Some of you may remember my trying to get a refund on my navigator.
Well I'm happy to report that I got my refund.
I had a phone call from the Area Manager of Aldi, Florian, and he grovelled and apologised sufficiently and authorised my refund at the same store. And the problem Deputy manager, was to be 'educated' on their policy..I hope that meant she got a rap on the knuckles.
Sadly she wasn't there when I went in to get my refund for me to gloat..mind you, she probably wouldn't have remembered me anyway.
As I told Florian, I haven't heard of anyone else having problems with Aldi products and/or refunding, so I won't hold it against them.
rockylizard said
10:27 PM Sep 10, 2012
Beth54 wrote:
As I told Florian, I haven't heard of anyone else having problems with Aldi products and/or refunding, so I won't hold it against them.
Gday...
Nah ... ya shudda sunk in the slipper while ya had em down Beth
Cheers - John
Happywanderer said
10:29 PM Sep 10, 2012
Great news Beth. It took a while but eventually they came through.
Travel Bug said
11:34 PM Sep 10, 2012
Good news Beth. Pleased to hear that they did the right thing.
Beth54 said
01:34 AM Sep 11, 2012
John, do you think I was too nice about it? Maybe I should have gone down in my gumboots and given the girl a kick up the b*m!
Thanks Marj & Pam. Yes, did take a while.
turbopete said
04:55 AM Sep 13, 2012
John You know u never ever kick a person when they are down,,,,,except when they try to get up
rockylizard said
04:57 AM Sep 13, 2012
turbopete wrote:
John You know u never ever kick a person when they are down,,,,,except when they try to get up
Some of you may remember my trying to get a refund on my navigator.
Well I'm happy to report that I got my refund.
I had a phone call from the Area Manager of Aldi, Florian, and he grovelled and apologised sufficiently and authorised my refund at the same store. And the problem Deputy manager, was to be 'educated' on their policy..I hope that meant she got a rap on the knuckles.
Sadly she wasn't there when I went in to get my refund for me to gloat..mind you, she probably wouldn't have remembered me anyway.
As I told Florian, I haven't heard of anyone else having problems with Aldi products and/or refunding, so I won't hold it against them.
Gday...
Nah ... ya shudda sunk in the slipper while ya had em down Beth
Cheers - John
Good news Beth. Pleased to hear that they did the right thing.
John, do you think I was too nice about it?
Maybe I should have gone down in my gumboots and given the girl a kick up the b*m! 
Thanks Marj & Pam. Yes, did take a while.
cheers - John