Found this Bigpond warning when I was checking my usage and maintenance pages. I do hope no GN's have fallen victim to these vile miscreants.
Warning: Hoax email attempting to capture customer billing information and credit card details. This most recent hoax email is known to have the subject line: please update your BigPond credit card The email advises Members that we were unable to process their most recent payment for their bill. It asks members to confirm and update billing information to prevent their service being interrupted. The email directs you to a false BigPond page to login. This email is designed to trick Members into providing their details which can then be used to gain unauthorised access to your service. If you receive this email, delete it. For an example of the latest threat Click Here
Gary and Kerry said
09:35 PM Feb 25, 2010
Thanks for letting everyone know. Some of them hoax web pages look the real thing, its a scary world we live in.
Denise said
10:35 PM Feb 25, 2010
Thanks Dave ,thats a pretty real looking letter..thank the gods I don't have an account yet! Denise
dave06 said
10:40 AM Feb 26, 2010
I agree, we had one from the state bank and even the bank couldn't tell them apart, scary times we live in
Catweazle said
10:45 AM Feb 26, 2010
There are a couple of codes which make it exceptionally easy to avoid becoming the victim of a scam such as this.
The first of those is your user account number of login detail (as the case may be). The second of those is the institution's customer service account enquiry telephone number.
If you use those, together and religiously before making any change whatsoever to your account details, you'll never have a problem!
dave06 said
10:49 AM Feb 26, 2010
G'day Cat, I haven't welcomed you to the forum as yet, please forgive me and accept my warmest welcome,
your advice is gold and very useful but to those of us whom are as yet virgins to the nastiness of the code breakers this is all very confusing stuff and so easy to step into
Popeye said
01:33 PM Feb 26, 2010
Got one from the Bendigo bank three days ago. I do not bank with them.
Found this Bigpond warning when I was checking my usage and maintenance pages.
I do hope no GN's have fallen victim to these vile miscreants.
Warning: Hoax email attempting to capture customer billing information and credit card details. This most recent hoax email is known to have the subject line: please update your BigPond credit card
The email advises Members that we were unable to process their most recent payment for their bill. It asks members to confirm and update billing information to prevent their service being interrupted. The email directs you to a false BigPond page to login.
This email is designed to trick Members into providing their details which can then be used to gain unauthorised access to your service.
If you receive this email, delete it. For an example of the latest threat Click Here
Some of them hoax web pages look the real thing, its a scary world we live in.
The first of those is your user account number of login detail (as the case may be).
The second of those is the institution's customer service account enquiry telephone number.
If you use those, together and religiously before making any change whatsoever to your account details, you'll never have a problem!