telling them how to do their job & what I thought of them ,
we finally got our $320 refund plus a couple hundred extra for the trouble.
think i'll now go on stress leave .
Disco Duck said
09:19 PM Nov 17, 2009
All this was to get an extension run into the shed??
justcruisin01 said
09:33 PM Nov 17, 2009
Disco Duck wrote:
All this was to get an extension run into the shed??
No ,a warranty claim
Cruising Granny said
11:54 PM Nov 17, 2009
Congratulations and well done!
One has to persist with that mob. After 2 months they finally replaced my USB mobile internet card, deducted one month's account, and offered me a cheaper option. They did try to charge me shipping, but I have refused to pay it.
It's those Philipino Puppets which are so hard to communicate with if you don't have their script to work from.
Those calls cost a bomb, especially to the activation centres which are in Aust, but your call can go to any state.
It's the crappiest operation I've come across ever.
Privatising and no accountability are not a good thing for the customer.
The Executives and board members, and maybe the shareholders are the only ones happy with Telstra Bigpond.
I hate dealing with them.
You done good getting that out of them.
Disco Duck said
09:36 AM Nov 18, 2009
The shareholders can't be happy with it Granny............Look at the prices of the shares. Stll half or less of what they bought in at .......after how many years??
Other than that I agree wholeheartedly with everything you say!!
hotrodbus said
04:19 PM Nov 18, 2009
Hi all DONT EVEN START ME ON TELSTRA they are a law until themselves I have been battling with them for 6 months They guarantee me everytime I ring that all is correct and when I get the account it is still not fixed,I think that they are trained to see how much they can pee their customers off
Chris and Robbie
Terro said
04:25 PM Nov 18, 2009
We've just returned to Telstra after a long year with Crazy john AKA Vodafone. Mate Telstra are heaven compared to that mob. Not perfect but as I see it the only alternative. Of course if you are having trouble with them I understand. Sorry to sound so positive it is just my natureLOL.
Terro.
Disco Duck said
05:30 PM Nov 18, 2009
I have to be honest...........the ONLY thing that keeps me at Telstra is the coverage they have on their mobiles. That next G network has really been improved and I can get coverage in areas where others, on the other networks, get absolutely nothing. So when you travel, that is a good thing. Is it worth the headache that you get by being with Telstra.........To me yes??
However there is nothing attractive about their mobile pricing or extras. There are not a lot of bonus calls either. They charge like a holden alternator (heavy duty one at that) and their broadband pricing is crap too. It may also pay to be aware that Telstra charges for uploads as well as downloads where as most other ISP will only charge for downloads. Anything for a buck eh? Bigpond is not very quick either.
-- Edited by Disco Duck on Wednesday 18th of November 2009 04:34:21 PM
Smokeydk said
08:45 AM Nov 19, 2009
I've said this before.......I have a blue tick Next G mobile.....and its next to useless 5klm from home..let alone up north of Adelaide....The best ISP is Internode.......prices are compeditive..I have ADSL+2.....any problems...you get propper tech support too
Dave
brickies said
04:00 PM Nov 20, 2009
Yes Dave have had Internode has my isp provider for 5 year have only needed tech support twice they were great could not do anymore great help, not like the Big joke i meant Bigpond
Disco Duck said
05:13 PM Nov 20, 2009
Internode here too. I get it through a mate who buys blocks from Internode so it costs me 10 bucks extra per month. For that I get absolutely no spam mail whatsoever and I can buy extra megs from him as I need them. Internode is the ISP that I recoomend to everyone!
Halls said
10:39 AM Nov 26, 2009
Hi, I have just had a look at Internode's website and it looks as though they only do metro areas. have you had any coverage from them outside metro areas? I am hoping to do a bit of travelling next year in country areas and need a wireless internet provider that can service these areas. Is Telstra the only one that does that?
Delta18 said
11:12 AM Nov 26, 2009
Internode aficionado's here as well.
We were with Internode for several years and then changed over to Bigpond wireless whilst travelling most of last year.
Bigpond wireless were good whilst travelling but paying $49-95 for 1 gig compared to $49-95 for 50 gig was a no brainer for us.
Now that we're home, we have changed back to Internode.
Cannot fault them!
Cheers
Cruising Granny said
01:03 PM Nov 26, 2009
Welcome to the Halls. Hope you enjoy your travels and time on this website.
telling them how to do their job & what I thought of them ,
we finally got our $320 refund plus a couple hundred extra for the trouble.
think i'll now go on stress leave .
Terro.
However there is nothing attractive about their mobile pricing or extras. There are not a lot of bonus calls either. They charge like a holden alternator (heavy duty one at that) and their broadband pricing is crap too. It may also pay to be aware that Telstra charges for uploads as well as downloads where as most other ISP will only charge for downloads. Anything for a buck eh? Bigpond is not very quick either.
-- Edited by Disco Duck on Wednesday 18th of November 2009 04:34:21 PM
Hi, I have just had a look at Internode's website and it looks as though they only do metro areas. have you had any coverage from them outside metro areas? I am hoping to do a bit of travelling next year in country areas and need a wireless internet provider that can service these areas. Is Telstra the only one that does that?