I was dropped off the airwaves when my USB wireless device changed it's serial number overnight. When I tried to log in next day I couldn't. It took many hours on the phone to the Telstra Bigpond Technical Support "Philipino Parrots". What a frustrating, demoralising experience, but I'm back now. Thank you everyone for your concern. I'm a bit overwhelmed really. I'm still waiting in Cairns for surgery in Brissy. Bloody health system, public or otherwise. Good news though - an agent has accepted to represent me in the publication of a children's book I've written. I'm hoping they'll also accept to represent me for the other 3 books I've now completed. So all those inactive hours at the keyboard have not been in vain, and I have been quite productive really. I write non-fiction Australiana - my experiences in some of the jobs I've done, and some of the animals which have touched my life. The other is a sort of autobiography which is sort of like reality TV without the faces and names. It's my version of my story but not about me. It's about the things in my life which I have influenced my survival and character development. It could happen to anyone. It's not a self-help book. Oh heck, enough self-promotion. I'll leave it up to "my agent". Once again, thanks heaps for your concern and thoughts. As you probably worked out by now, I'm a survivor. Cheers Chris
chezgo said
09:51 AM Sep 22, 2009
Glad your ok chris and great news now having an agent that will help get you published maybe it wont be long before your books are on the shelves. Fingers crossed for you. cheryl
Wombat said
12:07 PM Sep 22, 2009
Good to hear that you are ok Chris. Hope surgury goes well. One could write a factual novel about Big Pond and Telstra Regards Noel & Kay aka GOF and Precious
milo said
01:25 PM Sep 22, 2009
glad your ok, its fun trying to deal with over seas call centers , good luck for your books..
Basil Faulty said
01:58 PM Sep 22, 2009
Glad to see you alive and kicking Granny, you have been doing some catching up too!!!
Cruising Granny said
04:16 PM Sep 22, 2009
I'd be very happy to write that Bigpond Blooper novel. In fact I have included a chapter based on my own experiences.
It could be a how to, what to expect, or not, as the case may be.
It would be a good laugh. It would have to be a comedy, because it's hard to take Telstra Bigpond service and customer follow up seriously.
For such a huge corporation they sure are dumb - highly paid execs, but bloody dumb when it comes to dealing with their customers.
Now don't forget boys and girls, the Telstra Shop is a franchise.
Repeat after me, "The Telstra Shops are franshises".
That means Telstra takes no responsibility for the conduct of the Telstra Shop franchises.
However, that behaviour reflects very brightly on the "mother board" Telstra.
Be chattin' to ya. Cheers Chris.
Rolly said
06:56 PM Sep 22, 2009
Glad to hear that it was just your dongle not dingling.
Now, if it had been your.............
:D
brickies said
06:57 PM Sep 22, 2009
Hi Chris i have had the same problem with Telstra wireless broadband and telstra franchise shop what you have to do is find out which telstra shop is a real Telstra shop . there is a list on the web site, but for the best service look for,is a telstra country shop there are allways a real telstra shop Terry
Cruising Granny said
09:03 PM Sep 22, 2009
Now, now Rolly, keep it clean. --- if it had been my what?
What the hell is a "dongle"? I can't handle too many more technical devices in my lifetime.
Cheers Chris
dave06 said
10:29 AM Sep 24, 2009
good to see you back amongst the land of the living Chris, I was hoping you had your op and had everything fixed
dont worry about the dongle as long as it is dangling it's fine
Rolly said
04:20 PM Sep 24, 2009
Chris, according to Webopedia, a dongle is:
"A device that attaches to a computer to control access to a particular application. Dongles provide the most effective means of copy protection. Typically, the dongle attaches to a PC's parallel port. On Macintoshes, the dongle sometimes attaches to the ADB port. The dongle passes through all data coming through the port so it does not prevent the port from being used for other purposes. In fact, it's possible to attach several dongles to the same port."
However, things like thumb drives and wireless drives that plug into an USB port are often called 'dongles'.
I was dropped off the airwaves when my USB wireless device changed it's serial number overnight. When I tried to log in next day I couldn't.
It took many hours on the phone to the Telstra Bigpond Technical Support "Philipino Parrots".
What a frustrating, demoralising experience, but I'm back now.
Thank you everyone for your concern. I'm a bit overwhelmed really.
I'm still waiting in Cairns for surgery in Brissy. Bloody health system, public or otherwise.
Good news though - an agent has accepted to represent me in the publication of a children's book I've written. I'm hoping they'll also accept to represent me for the other 3 books I've now completed.
So all those inactive hours at the keyboard have not been in vain, and I have been quite productive really.
I write non-fiction Australiana - my experiences in some of the jobs I've done, and some of the animals which have touched my life. The other is a sort of autobiography which is sort of like reality TV without the faces and names. It's my version of my story but not about me. It's about the things in my life which I have influenced my survival and character development. It could happen to anyone. It's not a self-help book.
Oh heck, enough self-promotion. I'll leave it up to "my agent".
Once again, thanks heaps for your concern and thoughts. As you probably worked out by now, I'm a survivor. Cheers Chris
Regards
Noel & Kay aka GOF and Precious
"A device that attaches to a computer to control access to a particular application. Dongles provide the most effective means of copy protection. Typically, the dongle attaches to a PC's parallel port. On Macintoshes, the dongle sometimes attaches to the ADB port. The dongle passes through all data coming through the port so it does not prevent the port from being used for other purposes. In fact, it's possible to attach several dongles to the same port."
However, things like thumb drives and wireless drives that plug into an USB port are often called 'dongles'.